topic Re: NEW SCAM ALERT in Buying

NEW SCAM ALERT

barkart-au — Sat, 01 Apr 2017 21:39:57 GMT

I have been with ebay since 2005, in that time I have never been scammed UNTIL NOW

Purchased 2 office chairs - ID member had no feedback and was new to ebay, gave him an opportunity to get feedback,

viewing now so did 10 other people.

No sign of any goods, he has not answered 5 emails I sent looking for goods - NO REPLY

I HAVE BEEN SCAMMED , BEWARE of New ebayers with no feedback ..

I believe other buyers have not left feedback yet, maybe they are still unaware the chairs are NOT coming

Hope this helps everyone BUYING on Ebay

Re: NEW SCAM ALERT

padi*0409 — Tue, 21 Mar 2017 23:32:05 GMT

It's not yet past the ETA for the chairs, and the courier they're using is notoriously slow to deliver. The seller says 4 - 15 business business days for delivery and only 13 business days have passed.

Did you contact the seller for tracking before leaving the neg for them?

Re: NEW SCAM ALERT

maranock — Tue, 21 Mar 2017 23:29:42 GMT

Did you think that these chairs would only cost $10 to post? That is suspicious to me right off the bat.

I am assuming you paid with Paypal? if you don't have a tracking number then just go to your Paypal acount and open a not received case. It is simple and you will get your money back if there is no tracking number showing that it has been sent and delivered.

Re: NEW SCAM ALERT

lyndal1838 — Tue, 21 Mar 2017 23:31:58 GMT

You have not been scammed YET......as Padi says, the number of business days since you bought the chairs is not yet up.

Very few of the buyers have passed their estimated delivery times yet...perhaps they are just more patient than you are.

Re: NEW SCAM ALERT

go-tazz — Tue, 21 Mar 2017 23:54:25 GMT

If a newbie seller is selling items at less than a third of the true price why do people still think that they are

genuine?,(seeing as ten of them have been "sold" to gullible members).

They didn't even change the listing title so all you had to so was put that into a search on eBay and you

would've gone straight to the listing that this scammer copied,

Re: NEW SCAM ALERT

*tippy*toes* — Wed, 22 Mar 2017 01:05:54 GMT

I would have thought being a seller, you'd know how to get a refund for an item that doesn't arrive. Very strange.

Re: NEW SCAM ALERT

lyndal1838 — Wed, 22 Mar 2017 01:32:40 GMT

It is way too soon for the OP to open an ebay dispute although they can still do a paypal one.

Re: NEW SCAM ALERT

katos120 — Wed, 22 Mar 2017 09:31:16 GMT

I too have been scammed. just to lett everyone know ebay is not to be believed in its money back guarantee for thetotal useless **bleep** that its marketed as.

The scammer who received my payment after trying to pay through paypal and being refused is REMOVED.

So when buyers are presented with an alternative to paypal dont pay knock back the item as ebay buyer protection is totally useless you will get a response like this from ebay.

This is about REMOVED that you have purchased by hiflowhiflow.

Here in eBay, if the buyer will not received the item beyond the Estimated Date of Delivery. Then the buyer has the option to file an Item Not Received Request for the system to automatically place the payment on hold. This gives the assurance to the buyers that they will be getting the money back if they have not received the item. That is why, it is best practice that the buyer to use Paypal in paying for the item. Once the buyer would use Paypal, eBay has the ability to place the funds on hold by the time the buyer would filed an Item Not Received Request. This gives eBay to have an authority to recoup the payment from the Paypal account of the seller. Any other payment method aside from Paypal is not covered with eBay Money Back Guarantee Program. Since we dont have any way to recoup the payment from the account of the seller.

As we have checked the order you have made, it shows that you have paid the item through Bank Transfer. Yes, you were able to file an Item Not Received Request. This gives the seller a notification to rectify the issue for you. However, eBay does not have the Bank details of the seller, thus we dont have any way to place the payment on hold. We have tried to close the case on your favor, but the system did not detect any Paypal account that is associated with the transaction. Thus the system cannot recoup the payment from the Bank account of the seller. With this being said, I'm afraid that the only option that we can do to get your money back is to contact directly the seller for the seller to manually refund the money back to your Bank account.

Unfortunately, this transaction doesn't meet the requirements for coverage under eBay Money Back Guarantee.

As a buyer, you can open a case with eBay Money Back Guarantee on eBay.com.au when all of the following are true:
• You're not suspended at the time of the purchase.
• You bought the item on eBay.com.au (or any of the other covered sites: eBay.com, eBay.ca, eBay.co.uk, eBay.de).
• You opened the case within 30 days of the item's delivery date / estimated delivery date.
• You paid with PayPal or a credit card, using eBay checkout.
• The item is not excluded from eBay Money Back Guarantee based on its category (like Motors or Real Estate).
• You didn't alter/repair the item (if you're claiming the item was faulty or broken).
• You haven't initiated another resolution process (like with your bank or credit card company).

As you can see, your case is not eligible because of you have paid the item Via Bank transfer. I know this seems like a long list of requirements, but without all these factors we can't provide the comprehensive coverage that our buyers need.

The best thing to do next is to contact your seller and ask them to resolve the problem.
1. Go to My eBay > Purchase history and find the item.
2. Under More actions, select Contact seller.
3. Describe your issue and click on Send

Here are some further options to help you resolve this:

- If you paid for this item via credit/debit card or bank transfer you may be eligible for payment protection directly from your bank or card provider. You may wish to contact them directly to find out what options they can offer you.

- If the seller doesn't resolve the problem, you may have rights and remedies available under Australian Consumer Law. For more information, please visit the Australian Competition & Consumer Commission (ACCC) website: http://www.accc.gov.au/.

- File a complaint with a group called econsumer.gov, a multinational effort set up to deal with cross-border incidents. You can submit a complaint at the following address: www.econsumer.gov.

- Consider contacting law enforcement. Please ask the investigating officer to contact us from this page: http://pages2.ebay.com.au/Law_enforcement.

I know that this wasn't the response you were hoping for, but I trust that this information is helpful.

Warm Regards,

Romeo B.
eBay AU Customer Service

So unless you want to loose your money or even consider trusting ebay money back guarrantee from ebay which you will get this sort of story. Its left up to you to chase themoney which is what scammers understand. And as ebay and paypal are brothers in arms you will always loose. Just hope this sends a message and has severly curtailed my ebay purchases.

Re: NEW SCAM ALERT

imastawka — Wed, 22 Mar 2017 09:01:23 GMT

You paid by bank deposit. There is no buyer protection for bank deposit.

Maybe you should read ebay policies to understand how to buy safely.

And personal details are a no-no on these boards. The moderator will remove

them and the seller's name also.

Re: NEW SCAM ALERT

go-tazz — Wed, 22 Mar 2017 09:06:02 GMT

@katos120 wrote:

So unless you want to loose your money or even consider trusting ebay money back guarrantee from ebay which you will get this sort of story. Its left up to you to chase themoney which is what scammers understand. And as ebay and paypal are brothers in arms you will always loose. Just hope this sends a message and has severly curtailed my ebay purchases.

It's a pick up item so why didn't you pay when you went to pick it up

Then you should've checked the eBay money back guarantee first before purchasing,(which has always been

the case that you have use a safe payment method) :

http://pages.ebay.com.au/help/policies/money-back-guarantee.html

it clearly states that you have to pay via a safe payment method and by paying by Paypal eBay can

retrieve the payment.

If you pay by Bank Deposit then eBay can't access those funds so obviously can't take that payment back,(

so it's not a safe payment method).

Try reporting it to Acorn,(the cyber crime online reporting agency) : https://www.acorn.gov.au/

Re: NEW SCAM ALERT

imastawka — Wed, 22 Mar 2017 09:08:26 GMT

I think the problem might have been posting the item.

Listing says ebay satchel $7.50 No way was it going to post for that amount.

Further down in the listing it says Pick up

Re: NEW SCAM ALERT

katos120 — Wed, 22 Mar 2017 11:27:35 GMT

@go-tazz wrote:
@katos120 wrote:

So unless you want to loose your money or even consider trusting ebay money back guarrantee from ebay which you will get this sort of story. Its left up to you to chase themoney which is what scammers understand. And as ebay and paypal are brothers in arms you will always loose. Just hope this sends a message and has severly curtailed my ebay purchases.

It's a pick up item so why didn't you pay when you went to pick it up

Then you should've checked the eBay money back guarantee first before purchasing,(which has always been

the case that you have use a safe payment method) :

http://pages.ebay.com.au/help/policies/money-back-guarantee.html

it clearly states that you have to pay via a safe payment method and by paying by Paypal eBay can

retrieve the payment.

If you pay by Bank Deposit then eBay can't access those funds so obviously can't take that payment back,(

so it's not a safe payment method).

Try reporting it to Acorn,(the cyber crime online reporting agency) : https://www.acorn.gov.au/

Re: NEW SCAM ALERT

katos120 — Wed, 22 Mar 2017 12:11:11 GMT

Sure its postage cost that prevented item being sent for an extra $10 bucks

My gripe is that this was tried as paypal payment as most of my payments unless i pick up and that is even rare and it was refused because of the seller even though paypal payment was listed for t his item it simply came up as his account details. Do you think after some 1400 purchase items i am not aware of this?

This was a setup from the start that overcome paypal as an option that basically refused paypal interaction, that is more the threat particularly asit was a buy it now. proposition

So my basic conclusion after this and many years as a purchaser on ebay that ebays purchaser guarantee is not worth the paper its written on totally worthless and offers no protection especially if item is over $500 even when communicating with ebay their standard platitudes that you will get your money back is like waiting in cue for the land tax office.

so even the fact that payment is made, item not provided trackinged or received stands for nothing. Yet payment has been aknowledged.Sure i can through my bank and other suggestions but the cost is more than the $600 lost. So i dont want to spend lots $,S chasing my loss. Karma will soon catch up. And justice will be addressed in future.

My feeling is like the shopkeepers who have stuff stolen, who post the photographs of the thieves in their own name and shame the culprits as they have no other means of discouraging the practice of stealing. Wish ebay would do the same but they are quite happy to accept the sellers fee for the transaction.

As youmay be well aware once you start the long chase to recover, yes i have learnt a lesson even in my late years but what it shows is the fictitious nature of modern technolgy and its prevalent of scammers and dishonesty in all aspects of living whether its insurance scams , banking services,romance scams and the whole gammit of the industry.

I took ebay at their word that there was buyer protection but thats is totally non existan when it comes to part with some money as i have learnt from this exercise. So to my eyesto some degree it is false advertising it is not genuine.

all the best

Re: NEW SCAM ALERT

*tippy*toes* — Wed, 22 Mar 2017 12:30:33 GMT

You paid via bank, you DO NOT qualify for buyer protection. It's not a set up, it's not a scam, there was no conspiricy against you, you weren't protected. How do you think eBay is going to retreive the money from someone's bank account? As an experienced buyer, you should know that cash on pick up is the best option for pick up items.

Sorry, I know you have lost a lot of money, but you really only have yourself to blame. The MBG CLEARLY states the requirements for you to be eligible. You weren't eligible, plain and simple as that. You best bet is to start following up with the suggestions eBay gave you, because they have absolutely no way of getting your money back from the seller. If you want it back, you have to chase it. If you don't, you lose, not eBay.

There is no false advertising. They advertise very clearly the requirements to be eligible for the MBG, buyer protection. You were not eligible. Just because you prevented yourself from being eligible, doesn't mean it's false advertising.

Re: NEW SCAM ALERT

collect247 — Wed, 22 Mar 2017 13:12:31 GMT

Very strange that the accuser is being followed by the accused/seller he /she has a gripe with

Re: NEW SCAM ALERT

katos120 — Wed, 22 Mar 2017 13:42:04 GMT

nothing strange when this was done before listing ended, thought the items he was selling was interesting to me

I would do more than just stalk someone if needed. Do want to see what research i have done on this sellerv to date his abn coy history and other business names. What a joke he owes me $600 thats it dont want know him just my hard earned cash back, lol

Re: NEW SCAM ALERT

phorum_junkie* — Wed, 22 Mar 2017 22:26:03 GMT

If he is a registered business with an ABN then you can go after your money through Fair Trade and/or the small claims court.

Why on earth would you imagine ebay should cover you, their policyexcluses them covering any payment made by bank deposit, they would be breaching their own policies if they went after your payment.

Re: NEW SCAM ALERT

go-tazz — Wed, 22 Mar 2017 23:09:50 GMT

@katos120 wrote:

Unfortunately, this transaction doesn't meet the requirements for coverage under eBay Money Back Guarantee.

As a buyer, you can open a case with eBay Money Back Guarantee on eBay.com.au when all of the following are true:
• You're not suspended at the time of the purchase.
• You bought the item on eBay.com.au (or any of the other covered sites: eBay.com, eBay.ca, eBay.co.uk, eBay.de).
• You opened the case within 30 days of the item's delivery date / estimated delivery date.
• You paid with PayPal or a credit card, using eBay checkout.
• The item is not excluded from eBay Money Back Guarantee based on its category (like Motors or Real Estate).
• You didn't alter/repair the item (if you're claiming the item was faulty or broken).
• You haven't initiated another resolution process (like with your bank or credit card company).

As you can see, your case is not eligible because of you have paid the item Via Bank transfer. I know this seems like a long list of requirements, but without all these factors we can't provide the comprehensive coverage that our buyers need.

- Consider contacting law enforcement. Please ask the investigating officer to contact us from this page: http://pages2.ebay.com.au/Law_enforcement.

So unless you want to loose your money or even consider trusting ebay money back guarrantee from ebay which you will get this sort of story. Its left up to you to chase themoney which is what scammers understand. And as ebay and paypal are brothers in arms you will always loose. Just hope this sends a message and has severly curtailed my ebay purchases.

It has nothing to do with eBay or the money back guarantee because you paid by BANK DEPOSIT

@katos120 wrote:
Sure its postage cost that prevented item being sent for an extra $10 bucks

My gripe is that this was tried as paypal payment as most of my payments unless i pick up and that is even rare and it was refused because of the seller even though paypal payment was listed for t his item it simply came up as his account details. Do you think after some 1400 purchase items i am not aware of this?

Then why aren't you aware that eBay CAN'T offer the money back guarantee on

bank deposit payments.

This was a setup from the start that overcome paypal as an option that basically refused paypal interaction, that is more the threat particularly asit was a buy it now. proposition

That's not eBay's fault as it means the seller has stuffed something up on their PP

address and you should've insisted that they fix it before you paid them.

So my basic conclusion after this and many years as a purchaser on ebay that ebays purchaser guarantee is not worth the paper its written on totally worthless and offers no protection especially if item is over $500 even when communicating with ebay their standard platitudes that you will get your money back is like waiting in cue for the land tax office.

The eBay money back guarantee works for all eligible items and you are completely

wrong in it's assessment,(you made the mistake of paying by bank deposit).

I took ebay at their word that there was buyer protection but that's is totally non existent when it comes to part with some money as i have learnt from this exercise. So to my eyesto some degree it is false advertising it is not genuine.

As stated you failed in your knowledge of how the eBay money back guarantee works and you can't blame

anyone else for that mistake,(never pay by bank deposit as you have no protection),

Re: NEW SCAM ALERT

katos120 — Thu, 23 Mar 2017 01:01:17 GMT

@*tippy*toes* wrote:
You paid via bank, you DO NOT qualify for buyer protection. It's not a set up, it's not a scam, there was no conspiricy against you, you weren't protected. How do you think eBay is going to retreive the money from someone's bank account? As an experienced buyer, you should know that cash on pick up is the best option for pick up items.

Sorry, I know you have lost a lot of money, but you really only have yourself to blame. The MBG CLEARLY states the requirements for you to be eligible. You weren't eligible, plain and simple as that. You best bet is to start following up with the suggestions eBay gave you, because they have absolutely no way of getting your money back from the seller. If you want it back, you have to chase it. If you don't, you lose, not eBay.

There is no false advertising. They advertise very clearly the requirements to be eligible for the MBG, buyer protection. You were not eligible. Just because you prevented yourself from being eligible, doesn't mean it's false advertising.

For someone who has never bought or sold anything on ebay certainly must be part of the ebay/paypal system/

Knows all the rules and regs but never had a bad seller or buyer.

Re: NEW SCAM ALERT

padi*0409 — Thu, 23 Mar 2017 01:09:29 GMT

@katos120 wrote:
For someone who has never bought or sold anything on ebay certainly must be part of the ebay/paypal system/
.
Knows all the rules and regs but never had a bad seller or buyer.

For your information Tippy is a very experienced buyer and seller on eBay and is a very experienced member who gives their time volutarily to help others on the boards, the ID used here is a posting ID .