topic Re: Auspost tracking delays in Buying

Auspost tracking delays

aaronteshia — Wed, 10 Jan 2018 04:53:27 GMT

I have been getting this more consistently lately from sellers, that blame auspost for tracking update delays saying it can take up to a few DAYS for the tracking number to be valid.

Which to my knowledge is bs. I have never had a problem with auspost ever updating a tracking number, usually within 12 hrs maxium.

Maybe sellers just say this just to cover their own asses for very slow postage.

I would prefer truth over lies any day of the week and probably have more respect for these sellers to say they haven't posted it yet but will on a certain day or within the next few days.

Lies lies and more lies

Re: Auspost tracking delays

lyndal1838 — Wed, 10 Jan 2018 05:01:44 GMT

If the item is posted in a red street box it can often take several days for the tracking to update....often when the item is delivered.

It is only if the item is posted over the counter that the tracking should show almost immediately.

Re: Auspost tracking delays

aaronteshia — Wed, 10 Jan 2018 05:15:21 GMT

I do both and never had that problem ever, taking more than 12hrs. Usually updated on the pickup or going through sorting.

Re: Auspost tracking delays

Anonymous — Wed, 10 Jan 2018 05:19:48 GMT

I have had many situations as both a buyer and a seller with them not updating tracking

I have bought things and it still shows 'in transit' days after I have gotten it and likewise I have had buyers leave positive feedback mentioning along the lines of 'fast postage and well packed' but when I look at the tracking it still shows 'in transit'

I can't speak for your sellers. Maybe they are fibbing maybe they are not but it is a shame you have decided point blank they are all lying

Re: Auspost tracking delays

twyngwyn — Wed, 10 Jan 2018 05:20:20 GMT

When I post in a red box....often the tracking appears ONLY when delivered.

I am in S.A. Where are you?

Re: Auspost tracking delays

aaronteshia — Wed, 10 Jan 2018 05:38:06 GMT

I know they are lying because when I confronted said companies, long back and forth conversation they eventually told me they only post on certain days even though they have marked package posted days before, at first they are adament that it was auspost delaying tracking.
Its laying blame where it needs not be.

Re: Auspost tracking delays

zanadoo_56 — Wed, 10 Jan 2018 09:45:12 GMT

@Anonymous wrote:
I have had many situations as both a buyer and a seller with them not updating tracking

I have bought things and it still shows 'in transit' days after I have gotten it and likewise I have had buyers leave positive feedback mentioning along the lines of 'fast postage and well packed' but when I look at the tracking it still shows 'in transit'

I can't speak for your sellers. Maybe they are fibbing maybe they are not but it is a shame you have decided point blank they are all lying

I'm with you on the tracking not always being updated.

I've had some parcels recently that were tracked OK but when I looked back at some older purchases I found one from MONTHS ago that according to Aust Post is still in transit. It's isn't - I've got it....and not long after it was posted.

Good old AP. You've got to laugh sometimes.

Re: Auspost tracking delays

clubesquire — Wed, 10 Jan 2018 13:51:11 GMT

Well, I've got two happening right at this minute - identical, although one is now resolved.

One received into Customs Jakarta, but not notified or updated - since resolved.

The second involves a glitch with AP, (Aus to USA) where information wasn't available from 28 December right through until yesterday, whereupon it was updated to show 'in transit' still. But, enquiries since have shown that it's actually in Customs, but not notified.

It's easy to jump to conclusions before the facts are in. This applies to both seller and buyer alike, and it's unwise.

Melina.

Re: Auspost tracking delays

aaronteshia — Fri, 12 Jan 2018 01:39:35 GMT

It was marked as posted on the 8th, pre lodgement happened on the 11th. 3 days later why do sellers need to lie about when they posted? For something that would take a couple days as the location of the business is only a few hours away, to get here through postal now is going to take anywhere from 10 to 14 days, and they blamed it on the postal service. Not saying all sellers do it but I have had a bad run with sellers of late pertaining to a certain product I constantly buy.

I thought eBay was about convience and to give service where conglomerates can't. That is not at all convienent or fast.

Re: Auspost tracking delays

lyndal1838 — Fri, 12 Jan 2018 04:39:03 GMT

If the seller uses online postage the item is marked as posted as soon as they process the label. It is not actually posted until it is lodged at the PO or put into the red box.

I have had item marked as posted at midnight, a few minutes after I paid for them. It does not mean the seller is lying....it is just the way the system works.

Re: Auspost tracking delays

aaronteshia — Fri, 12 Jan 2018 05:29:28 GMT

So when I asked to verify that they have physically posted the package and they have replied yes that they have, that doesn't constitute as a lie?

Maybe I am too much of a stickler of expecting people do what they said that they have done.

Re: Auspost tracking delays

vkteksolutions — Mon, 30 Jul 2018 00:31:13 GMT

sorry to be berer if thats how u spell it .. but I am a seller ..

Austpost have not updated tracking on a few of my items for many days ..

it is not BS .. have even contacted them re this problem ... still sussing it out as we speak

so is not BS

Re: Auspost tracking delays

davewil1964 — Mon, 30 Jul 2018 09:02:50 GMT

'bearer'.

In the last 6 months, given there have been no further updates, aaronteshia has probably either resolved the problem or given up.

Re: Auspost tracking delays

wallywombat2013 — Tue, 15 Jan 2019 19:38:42 GMT

OP's problem may have gone away but AusPost tracking of inbound international packages is still 'flakey'. I've had 3 packages from US; 2 from Germany and 1 from UK arrived in Dec and Jan (plus 1 from US enroute). Tracking for the delivered packages was only updated by Auspost after delivery to my unit (all were trackable and all showed as tracking not available right up until delivery was completed).

AusPost were obviously doing some tracking as USPS managed to show tracking updates as their parcels moved through the AusPost network so I knew they had a arrived and been released from customs and then when they were at the local centre for delivery on the van. Couldn't do that with the packages from UK or Germany though.

Delivery on Monday was showing on USPS that it was out for delivery and on AusPost as still being in LA awaiting international shipping about an hour before it arrived at my front door. I would have thought if AusPost have tracked a package and managed to provide the information back to USPS they would be able to update their own website but apparantly not.

I've only been having this problem with AusPost for about the last 4 months or so but it does rather make a mockery of the whole tracking concept.

Re: Auspost tracking delays

2012flowerfrog — Thu, 13 Aug 2020 00:35:50 GMT

I guees you must be a part of Aust post. If there was another postal service other than Aust post Aust woul be out of bussiness

Re: Auspost tracking delays

davewil1964 — Thu, 13 Aug 2020 00:44:14 GMT

That's a very helpful and astute comment 31 months after this thread was relevant.

If you think AP is bad, maybe you should insist on a courier. Aramex or Sendle come to mind.

Re: Auspost tracking delays

tazzieterror — Thu, 13 Aug 2020 01:08:08 GMT

@2012flowerfrog wrote:
I guees you must be a part of Aust post. If there was another postal service other than Aust post Aust woul be out of bussiness

The old "my opinion is different to yours, therefore you must work for X who I am critical of" trick...last refuge for the inept of thought.

Aus. Post are actually pretty good, both in terms of price and reliability. You should try using the postal services in some other countries—there are some shockers.