topic Re: Supplier in Buying

Supplier

radarleo — Sat, 10 Feb 2018 09:50:54 GMT

I ordered a Motorcycle outdoor all weather cover sent order on the 02 Feb 2018 from REMOVED they didn't send it until the 7 feb 2018 told I would receive it on the 8th or 9th Feb 2018 still have not received it went to post Office to see if they could find it through Tracking no but not yet received this is absolutely bad customer service first & last time I will be ordering through these guys

Re: Supplier

Anonymous — Sat, 10 Feb 2018 09:51:17 GMT

Are you talking about the estimated delivery date? (the date invented and inserted by ebay)

The seller is in China and would have no way of knowing how long Australia Post takes (nobody can say)

What was the handling time?

Was it sent from China or Australia?

Re: Supplier

imastawka — Sat, 10 Feb 2018 09:51:43 GMT

Even if it was posted domestically...it was posted on the 7th!

Expecting delivery of a parcel within 2 business days? In your dreams.

From China it could take up to 6 weeks.

Re: Supplier

wide-world-of-stamps — Sat, 10 Feb 2018 09:52:11 GMT

Start by contacting the seller & asking for a tracking number.

If you don't receive a reply, or they give you an invalid tracking number, wait a bit longer as the estimated delivery dates aren't exactly accurate.

After waiting a bit longer, if you still haven't received the item or a reply, open an "item not received" case with Ebay.

Re: Supplier

davewil1964 — Sat, 10 Feb 2018 09:52:41 GMT

So, you bought on Friday, they posted on Wednesday, THREE business days later. What is the seller's handling time? 3 days, perchance? In which case it is your expectation that is in error, not the seller.

You have a tracking number - what does the tracking say? You could have easily checked it out online without going to the post office, so that has nothing to do with the seller. Nor does how long it takes to get to you after the seller has posted it. Unless, of course, if the seller is hand delivering or owns the delivery company.

Re: Supplier

shoppingbag* — Sat, 10 Feb 2018 23:44:06 GMT

Most Sellers would post on a business day. You are expecting a lot if you expect them to post on the weekend. All Post Offices are closed Sundays, a few are open on Saturday morning only, and if you take a parcel there then, they will tell you that it will not move from the Post Office until Monday. Sellers also list a posting time and this will be mentioned in the listing. As others have said, the estimated delivery time is "invented" by eBay, and can often be wrong, sometimes very wrong.

Re: Supplier

radarleo — Sun, 18 Feb 2018 04:38:40 GMT

Have received the item but it was the wrong item sent any way why can they not read the description & requirement before sending it

Re: Supplier

padi*0409 — Sun, 18 Feb 2018 06:17:36 GMT

If it's the seller you left the neg for, does the cover match the size measurements given in the listing? Does your motor cycle match those measurements?

I'm saying that because Cruiser bikes can vary a lot in size, from the Japanese Cruisrsr to the Harleys.

Re: Supplier

imastawka — Sun, 18 Feb 2018 06:25:39 GMT

Seller says they 'contacted buyer and offered solutions. Problem solved'

That was 4 days ago.

I don't understand people giving negs before contacting the seller to try and fix the problem.

Re: Supplier

padi*0409 — Sun, 18 Feb 2018 06:39:56 GMT

Well I just had an eBay message from a Chinese seller Stawks asking if the product had arrived and if there was a problem to contact them before leaving FB..........................I'd left positive feedback early last week..................what the?????

btw, the seller the OP left the neg for uses that reponse quite a lot................hmmm.

Re: Supplier

*tippy*toes* — Tue, 20 Feb 2018 06:30:07 GMT

@imastawkawrote:
Seller says they 'contacted buyer and offered solutions. Problem solved'

That was 4 days ago.

I don't understand people giving negs before contacting the seller to try and fix the problem.

Low feedback member. They only know to go for the jugular. They believe that the only solution is to leave bad feedback. Even though the problem was rectified, I bet they wouldn't revise the feedback. It makes the buyer look bad, not the seller.

Re: Supplier

chameleon54 — Tue, 20 Feb 2018 13:12:30 GMT

@padi*0409wrote:
If it's the seller you left the neg for, does the cover match the size measurements given in the listing? Does your motor cycle match those measurements?

I'm saying that because Cruiser bikes can vary a lot in size, from the Japanese Cruisrsr to the Harleys.

Worse I,m afraid. The photos and description for the item the buyer purchased, clearly show it is designed for what we in Australia call

A SCOOTER !!!...........

You cant help but have a bit of a giggle at the thought of the angry, neg leaving buyer trying to fit a Chinese scooter cover to his He Man Harley.......

Re: Supplier

padi*0409 — Wed, 21 Feb 2018 00:00:33 GMT

@chameleon54wrote:
@padi*0409
Worse I,m afraid. The photos and description for the item the buyer purchased, clearly show it is designed for what we in Australia call

A SCOOTER !!!........... You cant help but have a bit of a giggle at the thought of the angry, neg leaving buyer trying to fit a Chinese scooter cover to his He Man Harley.......

Chamo, I'm trying really really hard not to picture that and avoid splattering my lappy screen at the same time...............

Re: Supplier

*tippy*toes* — Fri, 23 Feb 2018 09:48:59 GMT

@padi*0409wrote:
@chameleon54wrote:
@padi*0409
Worse I,m afraid. The photos and description for the item the buyer purchased, clearly show it is designed for what we in Australia call

A SCOOTER !!!........... You cant help but have a bit of a giggle at the thought of the angry, neg leaving buyer trying to fit a Chinese scooter cover to his He Man Harley.......

Chamo, I'm trying really really hard not to picture that and avoid splattering my lappy screen at the same time...............

Oh hell, I just did! Not long finishing work, I went to the dumpling house on the way home to get dumplings. Read this post and "splat", dumplings and soy sauce all over the screen. I bought a new laptop yesterday, thank goodness I'd not set it up yet, or the new lappy would have copped it!!

Re: Supplier

lyndal1838 — Fri, 23 Feb 2018 13:26:47 GMT

At least the new lappy would have been christened in style.....dumplings and soy sauce is way better than plain old coffee.

Re: Supplier

*tippy*toes* — Sat, 24 Feb 2018 10:04:52 GMT

Oh, I KNOW! I really should get the new lappy out of its box. I got Mr Tippy's lappy up and running for him and promptly forgot about mine! Tomorrow is another day.