topic Re: no handling time on listing in Buying

no handling time on listing

shoppingbag* — Fri, 16 Mar 2018 08:52:03 GMT

I've purchased an item, no word from the Seller, item not yet posted, I guess it's only a couple of days, so not overly concerned, however, I cannot find anything about their handling time. I suspect this is another eBay change, or should I go to SpecSavers??

Changes never seem to be for the better, if I could see their handling time it would explain what I should expect, e.g. do they post in 3, 5, 7 days or whatever.

Re: no handling time on listing

kopenhagen5 — Fri, 16 Mar 2018 09:15:55 GMT

Go into the listing then change the tab from description to postage n payments.

The handling time should show there in the postage section.

Re: no handling time on listing

wide-world-of-stamps — Fri, 16 Mar 2018 09:31:50 GMT

Sometimes yes, sometimes no.

Ours used to show, but disappeared sometime last year. We have now added it to the description so we can say "as stated in our listing ...." when asked if we've posted the item.

Re: no handling time on listing

imastawka — Fri, 16 Mar 2018 09:57:27 GMT

Handling time?

You don't seem to have a handling time either.

But if you look at the teensy tiny print in the postage and payments tab it says -

* Estimated delivery dates include seller's handling time, origin postcode, destination postcode and time of acceptance and will depend on postage service selected and receipt of cleared payment Delivery times may vary, especially during peak periods.

Re: no handling time on listing

kopenhagen5 — Fri, 16 Mar 2018 11:05:30 GMT

Perhaps only shows for a purchased listing rather than an active one.

Re: no handling time on listing

*tippy*toes* — Fri, 16 Mar 2018 20:01:55 GMT

I've found it to be very hit and miss when looking under the postage tab. It doesn't matter if I've purchased or not, sometimes it shows, other times it doesn't. As someone else said, I have it in my description in case it's a day when it's not showing in mine.

The Op could get some idea by looking at the estimate dates. My handling time is 5 days, so even intrastate the estimate date still shows nearly 2 calender weeks.

Re: no handling time on listing

shoppingbag* — Fri, 16 Mar 2018 22:51:25 GMT

No, it is not showing anywhere.

Re: no handling time on listing

shoppingbag* — Fri, 16 Mar 2018 22:52:27 GMT

My listings used to show the handling time and I have changed nothing, I still select a handling time when listing.

Re: no handling time on listing

collect247 — Fri, 16 Mar 2018 23:04:20 GMT

All listings show an estimated delivery date they don't show when a seller is going to post the item.

Ebay are the only one's that are informed of the sellers posting time so therefor ebay gives you the estimate.

Re: no handling time on listing

imastawka — Fri, 16 Mar 2018 23:28:28 GMT

I don't see why you need to see a handling time.

It's included in the estimated delivery date.

So you get a fair idea of when it should arrive.

Unless, for some reason you 'want to have a go' at the seller for not posting it

within their handling time frame.

Your name's not Michelle, is it?

Re: no handling time on listing

springyzone — Sat, 17 Mar 2018 23:31:21 GMT

I was wondering that too, about the need for seeing a handling time. Normally there isn't any need.

I'd hazard a guess most buyers see 3 main things when they buy-the item title, the photo and the estimated arrival date.

Most probably read the spiel too, though they may miss some details.

Nobody (well, maybe some but they'd be in the minority) looks at handling time.

However, I know just where shopping bag is coming from. He/she has not had the item marked as posted.

It is irritating when sellers don't mark that. In fact I'd go further & say any seller who doesn't mark it is doing himself no favours at all.

If an item turns up a day or so late but had been marked promptly as posted, you'd be inclined not to tick the late box, but if an item is not marked off at all then turns up late, different story as it all smacks of disorganisation & not all parcels have date stamps to check.

Buyers hate uncertainty & if sellers have the tools to help make things clearer, they should use them.

Shoppingbag, you can probably make a rough stab at a likely handling time by looking at location and ETA.

But once you have the item & do the FB, you can always mark communication at 4 rather than 5 if they haven't marked something as posted. After all, it is part of the communication.