topic Re: WOW!! Thank you EBay. in Selling

WOW!! Thank you EBay.

stampingpaws — Sat, 04 Apr 2015 09:52:21 GMT

Hi Robert,

Thanks for consistently delivering exceptional service to your buyers. We're here to provide you a marketplace where you can sell with confidence. That's why we've taken the following steps during the past month to protect your account:

Automatically set 11 of your detailed seller rating(s) to 5 stars from qualifying transactions
Prevented 2 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months

We've already updated your seller dashboard to reflect these changes, which are for transactions made during the past year. When we remove transaction defects, your transaction defect rate may not go down if you had transactions that received more than one defect.

We'll continue to improve our monitoring, detection systems, and policies to protect sellers like you. To see these updates, go to your seller dashboard.

My question is: How can I see what transactions do these apply to?

Re: WOW!! Thank you EBay.

harley_babes_hoard — Sat, 04 Apr 2015 10:07:54 GMT

it's a load of **bleep**. they haven't done anything to your account at all. every seller receives one of these. I have new account which has only ever had one defect, I just got the same email saying they have removed my defect but guess what it's still there.

oh and now I received one for this account saying

Automatically set 147 of your detailed seller rating(s) to 5 stars from qualifying transactions
Prevented 2 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months

what rubbish!!!

Re: WOW!! Thank you EBay.

dylan11235813 — Sat, 04 Apr 2015 10:10:04 GMT

Re: WOW!! Thank you EBay.

stampingpaws — Sat, 04 Apr 2015 10:13:07 GMT

Thanks Harley,
Sounds like someone is justifying the un-justifiable to prove they are important..

Re: WOW!! Thank you EBay.

stampingpaws — Sat, 04 Apr 2015 10:14:43 GMT

Dylan,
Great they are really looking after you.

Re: WOW!! Thank you EBay.

dylan11235813 — Sat, 04 Apr 2015 10:15:26 GMT

Upgraid this.....;}

Re: WOW!! Thank you EBay.

evil_akuma_2002 — Sat, 04 Apr 2015 10:17:15 GMT

"Prevented 2 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months"

Interestingly, I've recieved exactly the same message several times over the past 2-3 months - and without any MBG requests being opened ever!

So if ebay was so outstandingly on-the-ball, and prevented them from being opened early, why then were'nt they opened when the time fell due? Why? Because there were'nt any, that's why!

I think you're so right - it's a standardised B/S message they send to all sellers, attempting to lull us into a false sense of security before they blitz us with more 'buyer protection'.

Buyer protection? More like protection racket!

Re: WOW!! Thank you EBay.

dylan11235813 — Sat, 04 Apr 2015 10:39:47 GMT

Removed a defect, I didn't see it. And stopped 10 people from opening a case early, **bleep**? If someone is not happy they should tell me rather than block a complaint, Do they really think sellers except this BS.

Re: WOW!! Thank you EBay.

harley_babes_hoard — Sat, 04 Apr 2015 10:40:26 GMT

exactly, I have never had a MBG request

Re: WOW!! Thank you EBay.

twyngwyn — Sat, 04 Apr 2015 10:41:30 GMT

Prevented 6 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months

We'll continue to improve our monitoring, detection systems, and policies to protect sellers like you. To see these updates, go to your seller dashboard.

poppycock...what a load of ^&*(

Re: WOW!! Thank you EBay.

dylan11235813 — Sat, 04 Apr 2015 10:43:39 GMT

**bleep**

Re: WOW!! Thank you EBay.

saarzi — Sat, 04 Apr 2015 10:52:48 GMT

Automatically set 34 of your detailed seller rating(s) to 5 stars from qualifying transactions
Prevented 1 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months

Riiighhttttttt. Those "qualifying transactions" qualify because *I* set them to qualify so they SHOULD be auto removed no matter what, regardless.

AND..

MBG thing is just **bleep** - they say this every month, random numbers, yet Ive not had a refund request at all - youd think if Ebay didnt allow a buyer to open it early, and they werent happy with the product, theyd try again the next day. But this has NEVER happened.

Re: WOW!! Thank you EBay.

queenslander — Sat, 04 Apr 2015 10:56:11 GMT

Me too If they are so good how come we Cannot See THE ITEM NUMBERS Involved.

More Ebay **bleep**

Here's how we protected your selling account

Hi Martyn,

Prevented 2 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months

We'll continue to improve our monitoring, detection systems, and policies to protect sellers like you. To see these updates, go to your seller dashboard.

Go to seller dashboard

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Re: WOW!! Thank you EBay.

kzb888 — Sat, 04 Apr 2015 10:59:55 GMT

Just received one tonight,deleted it ,nice try ebay lol

Re: WOW!! Thank you EBay.

thecatspjs — Sat, 04 Apr 2015 11:13:15 GMT

awwww thanks alot eBay for protecting us all from eBay

Re: WOW!! Thank you EBay.

nevillesdaughter — Sat, 04 Apr 2015 11:16:36 GMT

I also question this crop - I just received the same message. I'm sitting on 100%, 5 stars all round, with 1 defect from a neutral 11 months ago (looking forward to it dropping off, probably just in time to cop another one).

I get eBay's "We've done you a big favour" email, think "Bingo, maybe that defect's gone", but no difference to my dashboard whatsoever.

I just don't get what they are supposed to have done for me when it makes no difference to what I, or my sellers can see about me.

So much smoke and mirrors, methinks,

Cheers,

Marina.

Re: WOW!! Thank you EBay.

everard6920 — Sat, 04 Apr 2015 11:29:12 GMT

These emails are lies and I can prove it.

Mine says, "Prevented 3 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months".

My store has been closed for almost THREE months (while I move house and just take a break from selling) so I'm trying to work out how eBay prevented these in the last TWO months?This would mean that the buyer opened them in February or March.

I posted my last order on January 15. So even if the buyer tried to open it on February 1st, that's still a full two weeks (which would not be too early . . .)

Re: WOW!! Thank you EBay.

robinsonmarineparts — Sat, 04 Apr 2015 12:31:31 GMT

Here's mine.

Removed 2 transaction defect(s) from your seller dashboard
Automatically set 148 of your detailed seller rating(s) to 5 stars from qualifying transactions
Prevented 11 eBay Money Back Guarantee request(s) from being opened too early in the past 2 months

Thank you Ebay.

Re: WOW!! Thank you EBay.

saarzi — Sat, 04 Apr 2015 12:32:28 GMT

liars liars pants on fires!

Re: WOW!! Thank you EBay.

i-love-my-sheep — Sat, 04 Apr 2015 14:59:01 GMT

I had 7 MBG's stopped. Funny, I've never had one opened against me yet either!