topic Re: What happens to Non Paying Bidders? in Selling

What happens to Non Paying Bidders?

moviemem — Wed, 13 Mar 2013 06:01:58 GMT

I have just filed another NPB on a non paying bidder and when I checked the feedback of this one I see that he has at least three false positives where he has obviously not paid other sellers.

I think that it used to be three strikes and suspension for non paying bidders but another seller told me recently that he thinks that has changed.

Does anyone know if there is a definite policy for NPBs ie if you reach a certain amount of strikes you get suspended?

Re: What happens to Non Paying Bidders?

yodablu — Wed, 13 Mar 2013 06:40:11 GMT

I dont believe ebay does much about it at all.

Re: What happens to Non Paying Bidders?

phorum_junkie* — Wed, 13 Mar 2013 06:44:29 GMT

Why should ebay do anything to a non paying bidder if the seller they didn't pay thinks it is all right to breach ebay policy? Surely that makes them as bad as each other!

Non payers get an unpaid item strike if the seller completes the process and sensible sellers have members with more than one unpaid item strike in the last 12 months blocked from bidding or buying from them.

Re: What happens to Non Paying Bidders?

moviemem — Wed, 13 Mar 2013 06:51:26 GMT

Why should ebay do anything to a non paying bidder if the seller they didn't pay thinks it is all right to breach ebay policy? Surely that makes them as bad as each other!

Non payers get an unpaid item strike if the seller completes the process and sensible sellers have members with more than one unpaid item strike in the last 12 months blocked from bidding or buying from them.

Not sure I understand that comment. Why would sellers think it is OK for buyers not to pay? I file an NPB for each and every bidder that doesnt pay.

Re: What happens to Non Paying Bidders?

thecatspjs — Wed, 13 Mar 2013 07:07:37 GMT

I think that karma is more likely to deliver non-payers their due, than ebay.

I also note that leaving feedback for a non-paying bidder is not an automatic policy breach as some like to make out, nor does it negate any strike left.

Re: What happens to Non Paying Bidders?

*new2vintage — Wed, 13 Mar 2013 10:30:10 GMT

PJ has refered to the fact that it's a breach of ebay policy to leave a negative comment for a buyer with a positive point. Some sellers who do that don't arrange for the buyer to receive a strike.

Re: What happens to Non Paying Bidders?

thecatspjs — Wed, 13 Mar 2013 11:21:46 GMT

Some sellers don't leave a comment OR give a strike ... pick on them, not those that at least give a heads up to other sellers

Re: What happens to Non Paying Bidders?

*new2vintage — Wed, 13 Mar 2013 11:26:42 GMT

😛

Re: What happens to Non Paying Bidders?

gavstaah — Thu, 14 Mar 2013 01:58:16 GMT

Ebay does nothing. Ive had about 12 non paying buyers in the last 3 months. Ebay didnt do a damned thing.

Re: What happens to Non Paying Bidders?

gec2002 — Thu, 14 Mar 2013 03:35:20 GMT

"Why should ebay do anything to a non paying bidder if the seller they didn't pay thinks it is all right to breach ebay policy? Surely that makes them as bad as each other!"

No because one actually costs Sellers money and while it’s only a small amount individually (5, 20 or 50 cents listing fees) in total it’s a good earner for eBay. The other is just another random eBay rule, ignored by frustrated sellers who feel they have no other recourse. As Benjamin Franklin said “Justice will not be served until those who are unaffected are as outraged as those who are.”

Putting blocks in place does little to address the issue, habitual offenders just move to a new ID when blocked too often.

Re: What happens to Non Paying Bidders?

tuffy42tuffy — Thu, 14 Mar 2013 03:40:18 GMT

Another two this week.Strikes are a worry. Seems they are easily removed by a non paying bidder?

Re: What happens to Non Paying Bidders?

thecatspjs — Thu, 14 Mar 2013 03:40:39 GMT

and whats far worse than a non-payer is those sellers that want to protect them by carrying on like pork chops bout sellers that leave factual, honest feedback

Re: What happens to Non Paying Bidders?

donnashuggy — Thu, 14 Mar 2013 03:44:57 GMT

Does anyone know if there is a definite policy for NPBs ie if you reach a certain amount of strikes you get suspended?

It used to be three, now it depends on volume and buyers can appeal the strikes, some buyers have legitimate reasons for not paying so I tend to agree with the changes.

Re: What happens to Non Paying Bidders?

***super_nova*** — Thu, 14 Mar 2013 03:54:34 GMT

and while it’s only a small amount individually (5, 20 or 50 cents listing fees) in total it’s a good earner for eBay.

I doubt that the few cents would cover the cost of keeping your listing going. The earner for eBay is the FVF, which you get back if you follow the protocol. If you put ad in the paper and it does not sell you do not get your money back, and the advertising cost, just for couple of lines would be lot more than few cents, not to mention photos.

Re: What happens to Non Paying Bidders?

thecatspjs — Thu, 14 Mar 2013 03:55:51 GMT

Its certainly not 3 strikes and you are out.

In my quest to understand at what point do ebay actually put in any restriction on a buyers account, I have had my blocks set quite high at some times (4+) and still had buyers email me to ask if they could bid or purchase due to being blocked for strikes 😞

Re: What happens to Non Paying Bidders?

jameshouseofstyle — Thu, 14 Mar 2013 04:04:36 GMT

"Why should ebay do anything to a non paying bidder if the seller they didn't pay thinks it is all right to breach ebay policy? Surely that makes them as bad as each other!"

And what rule is that - that seller can't say that someone didn't pay, din't bother responding to the payment reminder, if that happens to be the truth?

Is Ebay now dictating what sellers can and can't say - gag or censorship, if you like?

All I know is that as fast as we open a dispute, issue the strike, (and expect that those buyers won't be able to bid/buy from us any more as we have our preferences set), here they come again - with a clean slate! And they don't pay AGAIN!

And donna, those with legit reasons for not paying usually respond to the seller, they don't even come into this as those sort of transactions are invariably cancelled.

Re: What happens to Non Paying Bidders?

moviepostercentral — Thu, 14 Mar 2013 04:05:59 GMT

They should be suspended after three strikes.

Re: What happens to Non Paying Bidders?

donnashuggy — Thu, 14 Mar 2013 04:10:24 GMT

And donna, those with legit reasons for not paying usually respond to the seller, they don't even come into this as those sort of transactions are invariably cancelled.

Yes but only when they get out of hospital and by then it is too late.

Re: What happens to Non Paying Bidders?

gec2002 — Thu, 14 Mar 2013 04:17:53 GMT

"The earner for eBay is the FVF, which you get back if you follow the protocol. If you put ad in the paper and it does not sell you do not get your money back, and the advertising cost, just for couple of lines would be lot more than few cents, not to mention photos."

You must advertise in a different paper to me, last time I put an ad in I wasn't charge 9.9% of the price for each item I sold due to that ad. Ads in papers have nothing to do with the issue and are a completely different form of advertising to eBay, why keep using them as a comparison.

Re: What happens to Non Paying Bidders?

vikchick18 — Thu, 14 Mar 2013 04:59:48 GMT

Hi - I've had a terrible run of NPBs lately. I always file a non-paid item case so that a strike is issued. Doing this disables the feedback option, though. I don't understand how a buyer can get false positive feedback for non-payment if a case has been opened and a strike issued. eBay policy says they may suspend a buyer, but I think putting appropriate blocks in place is the best protection, although there's no way you can completely avoid the scourge.