topic Re: Click and Send is not my friend ! in Selling

Click and Send is not my friend !

2106greencat — Fri, 06 Jul 2012 03:13:40 GMT

Does any one else out there have a hell of a time with C&S. At first I thought it was a slow connection at work, but it is the same at home. I either wait for an hour to log in (okay, slight exageration) or else once I get it all sorted, paid and try to print my address label...pfft 'tis gone., never to be seen again. No PDF, no nothing. Been happenning for last few days - Any body out there expereicing this at the moment or am I just lucky ??X-(

Re: Click and Send is not my friend !

davewil1964 — Fri, 06 Jul 2012 03:48:13 GMT

You must be lucky.

I've done a few in the last couple of days, and they've gone through fine. Admittedly I haven't been migrated yet.

Re: Click and Send is not my friend !

*kazumi* — Fri, 06 Jul 2012 03:51:16 GMT

Both my accounts (the new one and the non migrated yet) are operating fine. 🙂

Re: Click and Send is not my friend !

**meep** — Fri, 06 Jul 2012 03:51:40 GMT

I just processed a couple with no problems at all.

Re: Click and Send is not my friend !

**meep** — Fri, 06 Jul 2012 03:52:38 GMT

oh and i am using the new version

Re: Click and Send is not my friend !

2106greencat — Fri, 06 Jul 2012 22:58:56 GMT

I don't know what version I am using...I registered for click and send on 15th May - would this be the newer one do you think?

Re: Click and Send is not my friend !

extra-keen — Fri, 06 Jul 2012 23:15:23 GMT

Hi, Yes it most probably is the newer one. However, I think you should give them a phone call.

I've found their help desk to be very good.

Regarding the printing of labels - once you've paid, you should get an email with a link to print - that works for me when all else fails.

Re: Click and Send is not my friend !

happyinoz — Fri, 06 Jul 2012 23:19:16 GMT

Hi,

When I tried to print my first labet after my account was migrated, it wouldn't print. I called the Click & Send help phone # and was successfully helped to solve the problem. Apparently, my version of Adobe for handling PDFs was not the latest version. I updated that and now my labels and documents print.

On the occasions when I've needed to call the C&S help #, I've found them easy to understand and quite helpful. Try calling them.

Good luck.

Re: Click and Send is not my friend !

*sparklz* — Fri, 06 Jul 2012 23:24:04 GMT

Have posted many items and not had a problem yet with it and I have the new version as well.

Re: Click and Send is not my friend !

2106greencat — Sat, 07 Jul 2012 00:40:17 GMT

Happy, I hadn't thought of that, I have upgrade to Adobe10 - seems to have helped a lot, cheers all:-)