topic Re: 3 Free Relists - Beware the Poisoned Challis! in Selling

3 Free Relists - Beware the Poisoned Challis!

rainpattern — Sat, 02 May 2015 22:41:16 GMT

Before you get all warm & fuzzy thinking how nice eBay is for giving you "3" free relists when items don't sell just remember how the relists push your items visibilty further & further down the greasy pole of "best match"....

The "3" free relists if an item doesn't sell is a ploy to keep interest bouyed due to the fact that unless your selling phone covers or farting nun toys stuff rarely sells anymore......even with free this that & the other! & they know it!

eBay is now akin to Quicksales, albeit on life support!

Re: 3 Free Relists - Beware the Poisoned Challis!

onekiwi0 — Sat, 02 May 2015 22:50:10 GMT

what I read in a recent thread was CS todl a seller to be aware the 3 Free Auto Re-Lists only works until you have made your 100th sale ! - anyone else know about that.... and how do you see this on your selling screen?

Re: 3 Free Relists - Beware the Poisoned Challis!

pennyforum14 — Sat, 02 May 2015 23:41:24 GMT

I heard that too, but it certainly hasn't been the case for me. I have made way more than 100 sales and I'm still getting the free relists.

I also heard that you don't get them if you have a shop, but I opened a shop in March and I am still getting them.

Or that you don't get them it you have multiple IDs, but I opened a new ID in Matrch also, and both my IDs are getting them.

Or that you don't get them if your ID is registered as a business.....maybe that's the one that's right? I couldn't say.

Re: 3 Free Relists - Beware the Poisoned Challis!

lotsamagsnbags — Sun, 03 May 2015 00:05:23 GMT

Ha ha penny ur good humor must have something to do with yr name ... Snap

Re: 3 Free Relists - Beware the Poisoned Challis!

i-love-my-sheep — Sun, 03 May 2015 00:44:29 GMT

@onekiwi0 wrote:
what I read in a recent thread was CS todl a seller to be aware the 3 Free Auto Re-Lists only works until you have made your 100th sale ! - anyone else know about that.... and how do you see this on your selling screen?

I have sold way more than 100 items and still get them. I think it's 100 sales AND $XXX (can't remember what the $$ amount is). Sales are also good. I sell via auction though and I think a lot of auction buyers use the ending soonest option as opposed to best match.

Re: 3 Free Relists - Beware the Poisoned Challis!

twyngwyn — Sun, 03 May 2015 00:46:44 GMT

I have a store....have also sold more than 100 items....always get the 3 free re-lists (unless glitchy).
Yes, if you have a business: you don't get them 🙂

Re: 3 Free Relists - Beware the Poisoned Challis!

phorum_junkie* — Sun, 03 May 2015 11:34:40 GMT

If the relists have less visability then how come I had quite a high number of items that sold on the second or third time round?

Re: 3 Free Relists - Beware the Poisoned Challis!

rusty-shed — Sun, 03 May 2015 12:41:59 GMT

There is a $ turnover limit to receiving the three free relists. I,m not sure what the figure is but its not ridiculously high.

Re: 3 Free Relists - Beware the Poisoned Challis!

mbselections00 — Sun, 03 May 2015 13:52:34 GMT

@twyngwyn wrote:
I have a store....have also sold more than 100 items....always get the 3 free re-lists (unless glitchy).
Yes, if you have a business: you don't get them 🙂

I did post on another thread today that I was told by CS on Friday, that I could open a second ID (to enable me to get the 3 auto free re-lists) but that I should be aware it cuts out at the 100th transaction. So it would seem the system has another glitch . . . . sshh !

Can only suggest everyone keeps an eye out in case it is suddenly fixed.

My current ID is a Registered Business & I was not told that by using a second ID, it would NOT qualify for the auto re-lists, however, that does seem to be the case - the second ID will not qualify. Have been having big probs with my laptop today so haven't actually tried to do any listings yet as I keep all photos, records on it & not the main computer which I'm using now, but I'll certainly post if I find I can get the auto re-lists. I find it really annoying that I told the CS rep what my intentions were and at no time was I informed the re-lists still wouldn't work on a second ID - suppose I should have known, even though my hubby's ID gets them !

Edit : At one point the CS rep did mention a $ limit but then said, oh no that wouldn't apply ? Perhaps because I sell low value items and he figured I would hit the 100 transactions before the $ limit ??

Re: 3 Free Relists - Beware the Poisoned Challis!

davewil1964 — Sun, 03 May 2015 14:15:16 GMT

Last I heard the cutoff was 1000 and $12k per annum.

I've sold over 200 items YTD and I'm still getting them.

Re: 3 Free Relists - Beware the Poisoned Challis!

mbselections00 — Sun, 03 May 2015 16:39:02 GMT

Thanks davewil, the inconsistencies & the tripe dished out by CS never ceases to amaze me. I wouldn't mind so much, we're all human and make mistakes, but if you're a seller it seems mistakes are unforgivable ! I have a feeling my biggest issue will be that when I first became a member (on ATO & CS advice) I joined as a business , all-be-it a very tiny one, lol

Re: 3 Free Relists - Beware the Poisoned Challis!

sloanranger62 — Mon, 04 May 2015 03:01:29 GMT

I have been getting 3 free relists for almost a year now until this month when I check my account and found $70+ more in fees for AUTOMATICALLY RELISTED ITEMS (right at the end of the month also just before my store 200 listing were due to start).

Re: 3 Free Relists - Beware the Poisoned Challis!

mbselections00 — Mon, 04 May 2015 03:20:45 GMT

@sloanranger62 wrote:
I have been getting 3 free relists for almost a year now until this month when I check my account and found $70+ more in fees for AUTOMATICALLY RELISTED ITEMS (right at the end of the month also just before my store 200 listing were due to start).

After what I was told last Friday I had a sickening feeling that may happen to some sellers as the CS rep told me 'it's in the fine print & a lot of members don't see it ! - well isn't that nice . . . . if they are aware members often miss seeing it - how about making it more obvious ! More importantly, would it be too hard to have an alert in place, so that when you reaching your limit you are sent a warning ? I can see instances where this may not work, such as if you list a lot of items at one time, then they may all re-list before you have a chance to do anything, but it may save some heartache & FEES !

It may be worth a phone call, who knows these days. Once upon a time they would be quite understanding in such situations & may even offer a part credit, but who knows these days.

Meanwhile I hope you have heaps of sales to cover the fees

Re: 3 Free Relists - Beware the Poisoned Challis!

i-love-my-sheep — Mon, 04 May 2015 05:15:21 GMT

@mbselections00 wrote:
@sloanranger62 wrote:
I have been getting 3 free relists for almost a year now until this month when I check my account and found $70+ more in fees for AUTOMATICALLY RELISTED ITEMS (right at the end of the month also just before my store 200 listing were due to start).
After what I was told last Friday I had a sickening feeling that may happen to some sellers as the CS rep told me 'it's in the fine print & a lot of members don't see it ! - well isn't that nice . . . . if they are aware members often miss seeing it - how about making it more obvious ! More importantly, would it be too hard to have an alert in place, so that when you reaching your limit you are sent a warning ? I can see instances where this may not work, such as if you list a lot of items at one time, then they may all re-list before you have a chance to do anything, but it may save some heartache & FEES !

It may be worth a phone call, who knows these days. Once upon a time they would be quite understanding in such situations & may even offer a part credit, but who knows these days.

Meanwhile I hope you have heaps of sales to cover the fees

Why would they do that? If you go over your limit, they get money for it. No way they'd be nice enough to prevent people paying listing fees! 😄

Re: 3 Free Relists - Beware the Poisoned Challis!

anthony_trains — Tue, 05 May 2015 14:14:58 GMT

yes I no longer have the 40 free relists 3 times on any of my accounts, one with feedback of 3,24 whisch aew onlt relitivily new, the others are a bit more established eith feedback of 200,1100 (15 year member) . tryinfg to clarify with customer service they said the free relists,and the bounus listings are a gester of goodwill , and can be and will be removed at anytime .

as I have established accounts they have been removed.

so much for loyalty/

Anthony

Re: 3 Free Relists - Beware the Poisoned Challis!

sloanranger62 — Wed, 06 May 2015 01:16:43 GMT

I rang Ebay CS, was so nicely dealt with and got all the fees back (such a nice outcome)!

Re: 3 Free Relists - Beware the Poisoned Challis!

mbselections00 — Wed, 06 May 2015 13:15:46 GMT

@sloanranger62 wrote:
I rang Ebay CS, was so nicely dealt with and got all the fees back (such a nice outcome)!

Yay, that is awesome news, so happy for you !!! Great outcome and makes a refreshing change

Re: 3 Free Relists - Beware the Poisoned Challis!

cq_tech — Wed, 06 May 2015 13:31:46 GMT

Just make sure you don't let it happen again. When I did much the same thing, eBay credited my fees as well but at the same time told me that they do so as a one-off courtesy to sellers, and if it happened again, I'd have to wear the additional costs. Needless to say, I make certain I'm very careful these days.