topic Re: So they are working on the problem? in Selling

So they are working on the problem?

go-tazz — Fri, 08 May 2015 09:50:58 GMT

This is part of their blurb in the Seller centre for Seller Protection .

We're continuing to work hard to make selling on eBay as hassle-free as possible. Some of the things we focus on include:

Enhancing detection methods to identify and block buyers who consistently break buying policies, don't pay for items or show a pattern of leaving unwarranted negative Feedback.

So obviously it is a problem that they are working on and then in their Seller protection policy they have this link

http://pages.ebay.com.au/help/policies/seller-protection.html to report those type of buyers to Customer

Support,(after you check the Buying practises policy to make certain they fit the criteria:

http://pages.ebay.com.au/help/policies/buying-practices.html

Were it's best to go straight to their Contact us and follow through from there,

I've made multiple reports in the last month as they seem to be popping up all over the place and it's becoming

a real problem for sellers,

So please follow through on any you come accross and "help" them get rid of dodgy buyers,

Re: So they are working on the problem?

i-love-my-sheep — Fri, 08 May 2015 10:14:18 GMT

I've been reporting a buyer for weeks and weeks and all I get from eBay is their usual carp about taking reports seriously. This pathetic excuse for a buyer is still buying up big, including outbidding other buyers, then not paying for anything. She now has 812 feedback and I reckon close to 800 of them would be false positives. EBay are full of it.

Re: So they are working on the problem?

go-tazz — Sat, 09 May 2015 01:25:35 GMT

I'd say there is a bigger problem they make out as I'm now finally getting replies back for messages that I sent

over a month ago,