topic Re: Anyone Else Have All Their Store Listings Ended Today? in Selling

Anyone Else Have All Their Store Listings Ended Today?

digital*ghost — Wed, 20 Mar 2013 22:26:46 GMT

I did, and was told it's a global site issue.

My listings were ended due to exceeding my monthly selling limits, only I've never had any on my main selling account, and have been operating the store since 2011.

The only thing they could tell me was that it was due to some site issue and that all sellers were supposed to have had selling restrictions, but some never did and it's a side effect from that. ?:|

Oh, and the "our technical team is working on it, but we don't have an update as yet".

Wondering if this happened to anyone else?

Re: Anyone Else Have All Their Store Listings Ended Today?

twyngwyn — Wed, 20 Mar 2013 22:32:26 GMT

I see you as having 40 listings?

Re: Anyone Else Have All Their Store Listings Ended Today?

digital*ghost — Wed, 20 Mar 2013 22:35:18 GMT

But not a store. 😉

168 listings on my main selling account - gone in an instant. >_<</p>

Re: Anyone Else Have All Their Store Listings Ended Today?

xr8tracey — Wed, 20 Mar 2013 22:41:23 GMT

i had all my listings removed the same as you 😞

Re: Anyone Else Have All Their Store Listings Ended Today?

digital*ghost — Wed, 20 Mar 2013 22:51:27 GMT

It would almost be a relief to know I'm not the only one if the implications weren't so bad - all the sales history, watchers and so forth. I really hope none of my recent buyers got a notice not to pay for their items or start a claim. 😞

Re: Anyone Else Have All Their Store Listings Ended Today?

r3zn118 — Wed, 20 Mar 2013 22:57:12 GMT

No issues here yet, hopefully it stays that way fingers crossed. Hopefully when your listings are live again nothing will have been affected like sales history and all that. Will definately keep an eye on this throughout the day. Thanks for the heads up.

Re: Anyone Else Have All Their Store Listings Ended Today?

fred_fred_2004 — Wed, 20 Mar 2013 22:59:05 GMT

I've called ebay, its a fault and they are working on it at the moment , I was told not to list or do anything

it should be fixed soon

I hope 🙂

Re: Anyone Else Have All Their Store Listings Ended Today?

jensmanchester-australia — Wed, 20 Mar 2013 22:59:49 GMT

No issues here so far.

Re: Anyone Else Have All Their Store Listings Ended Today?

bigbrickshop — Wed, 20 Mar 2013 23:00:54 GMT

What a joke!

We've just come back from a few months away on holidays and haven't re-opened yet but I would be pretty peeved if our listings were ended like that.

DG, there are a few threads on the US boards.

http://forums.ebay.com/db2/topic/Seller-Central/Ebay-Deleting-Auctions/5100144523

Re: Anyone Else Have All Their Store Listings Ended Today?

bigbrickshop — Wed, 20 Mar 2013 23:02:59 GMT

http://forums.ebay.com/db2/topic/Seller-Central/Urgent-Notice-To/5200142542

Re: Anyone Else Have All Their Store Listings Ended Today?

digital*ghost — Wed, 20 Mar 2013 23:15:11 GMT

Thanks for those links sportandplay - guess there's not a lot to do except wait for eBay to fix. Just when everything was starting to build a little momentum, too.

I noticed that my most recently sold item (which was still listed in the store) has the feedback option for the buyer blanked out, so I'm guessing they got one of those panic-inducing notices telling them not to pay or to start a claim if they have. Probably should send them a reassuring message...

Re: Anyone Else Have All Their Store Listings Ended Today?

judyztreasurez — Wed, 20 Mar 2013 23:36:04 GMT

It has happened to me too. 108 listings ended...*sigh* for "exceeded monthly selling limits"

eBay are apparently working on the technical problem and will contact each seller when it is sorted

Re: Anyone Else Have All Their Store Listings Ended Today?

thecatspjs — Wed, 20 Mar 2013 23:47:46 GMT

Yup - nearly 100 listings removed for me too :-(:-(

Re: Anyone Else Have All Their Store Listings Ended Today?

**applesandpears** — Wed, 20 Mar 2013 23:48:48 GMT

:^OHi,

We too have had all our listings removed. - over 250 of them!!

eBay have no idea of a timeframe for this to be fixed and so I would suggest that if your store has been affected to put a notice on your homepage to notify potential buyers of the error.

The stores that were impacted were random (our other store is fine), and it is apparently a glitch.

I wonder if eBay will assist with the relisting of all our listings - (I wont hold my breath)

Re: Anyone Else Have All Their Store Listings Ended Today?

kangarooislandleathercraft — Wed, 20 Mar 2013 23:54:01 GMT

My Featured Store has not been affected. Most posts are from large sellers - is it only an Anchored Store glitch?

Re: Anyone Else Have All Their Store Listings Ended Today?

xr8tracey — Thu, 21 Mar 2013 00:03:02 GMT

its not just stores affected either , i guess like everything technical issues can happen everywhere !

Re: Anyone Else Have All Their Store Listings Ended Today?

flipent — Thu, 21 Mar 2013 00:08:57 GMT

Hey all, Yep I had a 76 of my listings removed this morning, the excuse given by Ebay via a message was I'd hit the monthly limit?? NOT HAPPY, Will everyone who this has happened to have to pay to re-list them???

Coincidental that this happens the day after the 'free listings' promo Ebay had has ended!!! Now all sellers will pay to re-list their listings that ebay removed/ended.............. Hmmmmmmmmmmm

Re: Anyone Else Have All Their Store Listings Ended Today?

thecatspjs — Thu, 21 Mar 2013 00:11:49 GMT

Ebay told me that they will credit all the removed listings.

Re: Anyone Else Have All Their Store Listings Ended Today?

digital*ghost — Thu, 21 Mar 2013 00:14:30 GMT

My Featured Store has not been affected. Most posts are from large sellers - is it only an Anchored Store glitch?

I only have a featured store, so I think it's just random.

Aside from all the things eBay have now taken and made impossible to give back (the items will have disappeared completely from all watch lists, and all the sales history is gone - some of my items were holding top rankings in BM), I will be - let's just say - *upset* if I am charged a single cent for re-listing all those items after the issue is fixed.

Re: Anyone Else Have All Their Store Listings Ended Today?

dylan11235813 — Thu, 21 Mar 2013 00:32:37 GMT

I haven't had any listings dissapear that I can see but would definately be making ebay pay for it.

For some reason my auto feedback is not working since yesterday.