topic Re: SCAM Beware..lost almost $620 in Selling

SCAM Beware..lost almost $620

aa_tech_shop — Sun, 14 Jun 2015 09:39:35 GMT

Recently I Sold ipad to the Customer and after imidiate payment frombuyer.

As requested by the buyer I sent the ipad to the Buyer becuase she already paid for .. What happend next... around one week time I got message from Paypal mentioning buyer lodge a Charge Back case /unnauthorised transaction and they debit $620 from my Account. I contacted paypal immidiately and told everything I did and they open dispute and inform it will take 70 days to investigate. After two weeks time they send me email they lost charge back case and I lost money without doing any wrong ( Satisfy Cutomer..lost Money). I have contacted eBay and they did only return my final value fee and cancel the buyers account. I was so frustrated and I'm 100% feedback Top rated seller. I just want to warn other sellers never sent parcels to address not registed with eBay as you have no protection at all. Any sugessions would be highly appricated to cover my loss. Thanks

Re: SCAM Beware..lost almost $620

indigorosey — Sat, 13 Jun 2015 16:31:07 GMT

That's awful (BTW that address is a backpacker's hostel). Try reporting to police they may be able to catch the scammer 😞

Re: SCAM Beware..lost almost $620

clarry100 — Sat, 13 Jun 2015 16:32:53 GMT

Yes you will always compromise your seller protection if you do not use the address provided via PayPal. In such cases you must ask the buyer to cancel the sale and buy again making the address change during the checkout process.
It seems to me like this buyer knew what they were doing a deliberately led you into using another address. Just so they could scam you.
Since it now Looks like illegal activity (fraud) I would be reporting this case to The ACORN. This is the Australian Federal Police. You will receive a case reference number. Once you have that pass it to both PayPal and EBay.
If this course of action fails I might be inclined to open a case with the Financial Ombudsman Service (FOS ) as well. One way or the other you should be able to get your money back as it seems you were deliberately scammed.

Re: SCAM Beware..lost almost $620

clarry100 — Sat, 13 Jun 2015 17:08:48 GMT

Just a second thought here too. If the address you sent to is a backpacker hostel then your scammer may have plans to leave the country very soon. So I would advise getting this Federal Police Report lodged very quickly so they can be stopped from leaving the country with your goods.

Re: SCAM Beware..lost almost $620

janeababe — Mon, 15 Jun 2015 00:28:09 GMT

But is there any chance that HE has been hacked and you just happened to be the victim $$$.

Many unused accounts get hacked......

Re: SCAM Beware..lost almost $620

aa_tech_shop — Sun, 14 Jun 2015 05:18:34 GMT

Already reported to the ACRON but no reply since then.. dont think local police care this matter..Thanks for your opinian.

Re: SCAM Beware..lost almost $620

aa_tech_shop — Sun, 14 Jun 2015 05:22:10 GMT

Thanks for the reply. Its my Bad. I was thinking this was genine request and post to the supplied address. Thought I can recover fee from eBay or paypal. But they have no further support as I did the wrong thing.

Only option left is lodge a complain to the FOS. Do you how this work and any chance of sucess ?

Re: SCAM Beware..lost almost $620

aa_tech_shop — Sun, 14 Jun 2015 05:23:29 GMT

Already lodged a complain but no reply yet almost one month now. Thanks for your opinian.

Re: SCAM Beware..lost almost $620

aa_tech_shop — Sun, 14 Jun 2015 05:27:25 GMT

Yes I checked that I rang the place and guy answered the phone inform that they have CCTV on premises. Normally when delivered time is recorded on the system so they can check the CCTV on that perticuler time. I might suspect the place but cant go there as long way from Melbourne. Only police can do.

Thanks for your opinian.

Re: SCAM Beware..lost almost $620

aa_tech_shop — Sun, 14 Jun 2015 05:32:59 GMT

Thanks for the details. Another new address and name. The scamers use someone eles phone numbers and credit card numbers etc.

Also this can be track by IP address of the purchaser. When transaction originates it records senders IP address on eBay servers using the IP address they can track the location. but scammer is spoofe the IP then its no point. But ACRON can do proper investigation they can surely find the person using given IP address, AUS post tracking delivery information etc. But I have no reply from them ..So disspointed. But I will never give up ..

Re: SCAM Beware..lost almost $620

indigorosey — Sun, 14 Jun 2015 08:36:00 GMT

Yes I saw that, Google Earth is not the most trustworthy to identify addresses 😉

http://www.globebackpackers.com.au/

Re: SCAM Beware..lost almost $620

janeababe — Sun, 14 Jun 2015 08:50:09 GMT

good job.... i couldnt get an accurate address for it.
Stupid Google Earth.....
cheers

Re: SCAM Beware..lost almost $620

designers*n*more — Sun, 14 Jun 2015 16:11:54 GMT

The buyer doesn't need to cancel the transaction and buy again, they need to change the address when going through checkout. There is the option to change the delivery address once the are logged into their Paypal account. Just thought I'd mention it. I've purchased things for my Mum and simply change the address during checkout so the item gets delivered directly to her.

Re: SCAM Beware..lost almost $620

clarry100 — Sun, 14 Jun 2015 20:26:17 GMT

That's true but in this case the buyer had already completed checkout and paid then messaged the seller wanting to change the address. The seller agreed to do that which then invalidated seller protection.
What the seller needs to do to retain their cover is to ask the buyer to agree to cancel the transaction and then buy again changing the address this time as they go thru checkout.

Re: SCAM Beware..lost almost $620

letscleanupmycupboards — Wed, 17 Jun 2015 23:24:37 GMT

I got asked to do this once. They had already paid with PayPal then the next day contacted me to ask if I would send to their new address as they had moved and not set up redirection. I said to them that their option was to either pay again with the correct address and I would just refund the other payment and send to the correct address, send a written request to send to an alternate address indemnifying me in the event of a dispute, or waiting for the 45 days time limit before posting.

They decided to wait as it was the easiest option for them.

They were very happy with that option.