topic Re: eBay Aust Post bag system - why does it take so long to receive the bags?? in Selling

eBay Aust Post bag system - why does it take so long to receive the bags??

mira2411 — Wed, 27 Mar 2013 01:23:25 GMT

I think the joint venture between eBay and Aust Post for reduced postage is great, and great you can organise the postage costs online.

However, it is really disappointing that it takes up to 7 days working days to receive your bags from Aust Post!! They are Aust Post afterall!

I was not aware of this, and so as not to delay some buyers, I will now have to post items while waiting for the bags through normal postage, at a higher rate than I quoted (eBay bags) so now this costs me money.

Really disappointing when almost everyone else you buy from online in Australia can comfortably get it to you in 2-3 days in major cities.

I look forward to getting my bags end of next week! Very inconvenient..

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

***super_nova*** — Wed, 27 Mar 2013 03:36:50 GMT

I guess they are a big organisation and the satchels are all sent from one place in Sydney (? i think), so it can take a while. I have wondered why they do not give few boxes to every local sorting centre, and have them processed there for delivery to that area.

But saying that, my orders came within few days, anyway.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

motherbear2003 — Wed, 27 Mar 2013 04:15:26 GMT

Mine come from a facility about 15 mins from me so I usually get them in three days:-) Obviously it depends on how far away from the nearest AP facility you live.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

bigbrickshop — Wed, 27 Mar 2013 04:28:01 GMT

I read somewhere that the eBay satchel orders are processed through a contract fulfillment service, not actually by Aus Post, so their mail takes the same time to deliver as every other business.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

coast_golf — Wed, 27 Mar 2013 04:31:33 GMT

When C&S first started I got caught short a couple of times due to slow postage, now I just keep a back up pile of about 50 satchels should I ever run short again. Might be overkill but it only costs a few dollars for peace of mind 🙂

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

the-kazbar — Wed, 27 Mar 2013 05:07:17 GMT

Really disappointing when almost everyone else you buy from online in Australia can comfortably get it to you in 2-3 days in major cities.

Actually, with the exception of ebay sellers who on the most part post extremely quickly, I find many websites can take up to 2 weeks to even post the item let along receive it.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

judyfidella — Wed, 27 Mar 2013 06:30:52 GMT

The last lot I ordered they waited 4 working days to post- I wasn't very amused and marked their stars accordingly.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

sonya0576 — Wed, 27 Mar 2013 06:39:36 GMT

The few times I have ordered the satchels they have reached me within 3 days. Guess I am one of the lucky ones lol.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

yodablu — Wed, 27 Mar 2013 06:52:18 GMT

I wish I received mine in 7 days, last lot took 13 days to QLD. I also notice they take 4 days before even being dispatched. There feedback is atrocious.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

shepherdsrule — Wed, 27 Mar 2013 07:33:14 GMT

I wish I received mine in 7 days, last lot took 13 days to QLD. I also notice they take 4 days before even being dispatched. There feedback is atrocious.

Why would they care, where else are you going to buy them? :^O Old story - Where there is no competition for the customer market, there is no need for exemplary service.

Wonder if eBay will remove the TRS if they get enough negs

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

davewil1964 — Wed, 27 Mar 2013 08:01:30 GMT

A lot of the negs have nothing to do with satchel purchases, either. I wonder if AP would bother getting them removed?

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

mousey311 — Wed, 27 Mar 2013 21:50:11 GMT

I buy them for sending presents to family and friends interstate and the odd sale. My first lot arrived in Qld after 10 days, in fact I forgot I had bought them. Was not impressed with postage time. They are cheap enough so I now buy heaps in advance, better option that trekking to the P.O. constantly.

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

shepherdsrule — Wed, 27 Mar 2013 22:43:58 GMT

Perhaps we all should refer any impatient buyers to check out the AP feedback, that may show them that it is not just them that get the slow service haha

Re: eBay Aust Post bag system - why does it take so long to receive the bags??

cezm — Fri, 29 Mar 2013 07:59:59 GMT

I would wait 2 weeks for anything I ordered on Ebay before getting concerned and I don't see the satchels as any different.

The ad states Satchels are shipped within 2 business days of receiving cleared payment and generally take 5 to 7 business days to be delivered, depending on your location so the only thing I'd be marking down was DSRs if the didn't send within 2 business days of receiving cleared payment ... but mine always have been and have arrived within a week ....