topic Chargeback in Selling

Chargeback

*sparklz* — Fri, 29 Mar 2013 00:25:31 GMT

Has anyone ever won a chargeback?

How long did it take?

What did you have to do to win?

Was it an Australian buyer or OS buyer?

Re: Chargeback

***super_nova*** — Fri, 29 Mar 2013 06:30:19 GMT

Mine is still being processed. I am confident that I will get my money back one way or other, as I have the eBay message of her acknowledging she has the item and is happy with it. So i cannot see why are they are still holding my $300something GRRRRRRRRRRRR...........

but as I mentioned on AC; I have just spoken to somebody who agreed to Lay-by; $100 non refundable deposit, and balance in a month. The buyer did not pay the balance and then did a chargeback on the ground they did not get the item. I have a feeling thast would be hard to fight; I probably would not fight it.

Re: Chargeback

jensmanchester-australia — Fri, 29 Mar 2013 13:01:14 GMT

I have won several chargebacks as I have been able to provide proof of postage which meets Paypal requirements and therefore I was covered under the Paypal Seller Protection Policy.

On average they have taken 2 - 3 weeks.

Once I have uploaded the documentation after 2 weeks I give them a call and ask them to please release my funds as I am covered under the Australian Paypal Seller Protection policy.

Re: Chargeback

jensmanchester-australia — Fri, 29 Mar 2013 13:03:23 GMT

Forgot to say that some were from Australian Buyers and others were from overseas buyers.

Re: Chargeback

*sparklz* — Thu, 04 Apr 2013 02:31:58 GMT

Won the chargeback.

Buyer opened the dispute on the 28/3 the funds were returned to my account today 🙂

Re: Chargeback

***super_nova*** — Mon, 08 Apr 2013 21:11:19 GMT

Has anyone ever won a chargeback?

How long did it take?

What did you have to do to win?

Was it an Australian buyer or OS buyer?

YES!!!!!!!!!!!!!!!

Just got this message from PP:

Because you followed the guidelines of the Seller Protection Policy,

 PayPal will cover the amount of the chargeback. 


 It took less than 4 weeks, she was from Gawler SA, i did make one call to PP (the 1800 number) just to check if there is anything more that would make my case more likely to succeed.

Re: Chargeback

putney32 — Mon, 08 Apr 2013 21:12:48 GMT

great news Nova!