topic Re: Non paying bidders!! in Selling

Non paying bidders!!

collector_and_buyer — Sun, 28 Jun 2015 04:26:44 GMT

I know this is a post that has been done before,but what can we,as a large community,do to make Ebay penalise non paying bidders?.This is becoming a big problem,as the non payers know that nothing will happen to them.You can't even leave negative feedback,not that this would do any good,as they will leave you negative feedback as a payback.Ebay goes on about looking after its members,well i think Ebay should put a plan in place to stamp out non payers.If they don't,what can we do to change their minds?.

Re: Non paying bidders!!

lyndal1838 — Sun, 28 Jun 2015 04:41:31 GMT

You can use the tools that ebay has given you as a seller to protect yourself from non payers.

Open a non payer dispute, close it after 4 days and give the buyer a strike,

Put your blocks in place to prevent members with more than one strike from buying from you.

Re: Non paying bidders!!

collector_and_buyer — Sun, 28 Jun 2015 04:47:54 GMT

Hello,yes this is all well and good to block a buyer with a bad track record,but there is still nothing in place to penalise any non paying member.I t doesn't matter whether they have done it before or whether it is their first time,something needs to be done to stamp out non payers.I already have people that can't bid on my items,but would like Ebay to take some responsibility and penalise non payers.

Re: Non paying bidders!!

sbell7782 — Sun, 28 Jun 2015 04:54:36 GMT

Ugh I agree with you! It's just utter rubbish that we can't leave negative feedback for deadbeat bidders. I'm currently dealing with one right now who can't even be bothered to reply and that's just RUDE... if they've screwed over another seller before and that seller had been able to leave feedback for them, then I would have been forewarned... similarly if I could leave them appropriate feedback then sellers in future could be warned - but nope. Instead we just have to open a file and sit and wait and relist and hope the same won't happen next time the item sells.

If a deadbeat buyer has a phone number listed, is it okay to give them a call and ask them to at least respond to the opened complaint?! I'm seriously annoyed here, it's such a waste of my time trying to chase this idiot.

Re: Non paying bidders!!

collector_and_buyer — Sun, 28 Jun 2015 05:07:57 GMT

I know where you are coming from,i have two non paying cases right now.They don't bother responding to emails by myself or Ebay.If they ignore the emails by Ebay,then they should be penalised for this.Just giving us credit back for our listing is not good enough.Ebay ripped us off by making us use Paypal,stating that this was the only safe way to be paid [according to them],so why don't they give us sellers some protection?.Surely if enough members got together,we could make Ebay come to its senses.

Re: Non paying bidders!!

beautbots01 — Sun, 28 Jun 2015 05:14:32 GMT

As you said, it's been done before. It's just water off a duck's back to eBay. Sellers have tried in vain over the years, hasn't made the slightest bit of difference. Just emboldened these type of buyers into the excreta that eBay have alllowed/encouraged them to become.

Re: Non paying bidders!!

outback_blends — Sun, 28 Jun 2015 05:23:00 GMT

Yup been done before and personally I would love to see a LOT more of these sorts of posts. Might make someone at ebay who has more than 1 brain cell sit back and think ...hmm hang on !

I have one at the moment also (different ID) . Had an item for auction over 10 days and it was ticking along nicely until about 4 mins before it finished. This clown comes in and drops 3 bids on it and wins. I thought great. Then not more than 2 mins later I get an email saying quote - Dont want it anymore please cancel sale. So I mutter and grumble and do a 'Buyer changed mind' cancalation and guess what ...its been 7 days and the twit still has not accepted it. Sent a second chance offer and no reply from them ...so all in all great waste of time.

Re: Non paying bidders!!

our-farm-in-woorak — Sun, 28 Jun 2015 05:26:28 GMT

@lyndal1838 wrote:
You can use the tools that ebay has given you as a seller to protect yourself from non payers.

Open a non payer dispute, close it after 4 days and give the buyer a strike,
Put your blocks in place to prevent members with more than one strike from buying from you.

Good idea lyndal1838, ONE STRIKE & YOU ARE OUTTTTTTT !!!!!!! + Back to the Dugout with your Winter Mittens.

Re: Non paying bidders!!

collector_and_buyer — Sun, 28 Jun 2015 05:31:23 GMT

I think Ebay itself states that your transaction is a legally binding contract.Where would Ebay stand i wonder,if it were challenged to make its contract stick.I don't have enough knowledge on this matter,perhaps somebody out there does and could answer this question as it would certainly change things if Ebay was made to honour its sales.

Re: Non paying bidders!!

lyndal1838 — Sun, 28 Jun 2015 05:37:04 GMT

@collector_and_buyer wrote:
I think Ebay itself states that your transaction is a legally binding contract.Where would Ebay stand i wonder,if it were challenged to make its contract stick.I don't have enough knowledge on this matter,perhaps somebody out there does and could answer this question as it would certainly change things if Ebay was made to honour its sales.

Ebay does not make any sales....it is just a venue for sellers.

Re: Non paying bidders!!

collector_and_buyer — Sun, 28 Jun 2015 05:43:06 GMT

I know this is getting off track,but if Ebay is only a venue?,how can they dictate that you must offer paypal.You can't get a safer method of payment than direct deposit into your acount.

Re: Non paying bidders!!

beautbots01 — Sun, 28 Jun 2015 05:53:13 GMT

Coz they're the BOSS.

Re: Non paying bidders!!

lyndal1838 — Sun, 28 Jun 2015 06:25:36 GMT

@collector_and_buyer wrote:
I know this is getting off track,but if Ebay is only a venue?,how can they dictate that you must offer paypal.You can't get a safer method of payment than direct deposit into your acount.

Bank deposit is safe for the seller but not for the buyer. If anything goes wrong the buyer has no way of getting their money back unless the seller agrees to it.

Re: Non paying bidders!!

davewil1964 — Sun, 28 Jun 2015 06:30:51 GMT

@collector_and_buyer wrote:
I know this is getting off track,but if Ebay is only a venue?,how can they dictate that you must offer paypal.You can't get a safer method of payment than direct deposit into your acount.

You don't. You can offer Paymate or a merchant credit card facility. That would probably fix your NPB problem, too. No buyers = no non-paying buyers.

You can't get a safer method of payment than direct deposit into your acount.

For the seller, sure, but not the buyer. Would YOU give money to a complete stranger, relying only on their honesty to deliver goods at some time in the future?

If you don't want NPBs require immediate payment. The item doesn't count as sold until paid for then.

Re: Non paying bidders!!

kingfisher.curiosity.shop — Sun, 28 Jun 2015 06:52:08 GMT

So assume every seller is a thief attempting to defraud you.

So assume every seller preferring bank deposit is just itching to rip you off.

So assume a seller with 1,000s of feedback indicating happy customers is just waiting to trap you and take your money.

Re: Non paying bidders!!

bsal6160 — Sun, 28 Jun 2015 07:42:55 GMT

1. YES

2. YES

3. YES

As stated before would YOU give your hard earned money to a complete stranger over the internet?

Re: Non paying bidders!!

imastawka — Sun, 28 Jun 2015 08:05:50 GMT

If it's such a problem for you to have non paying buyers, then

for goodness sake make your listings immediate payment.

Problem solved

Re: Non paying bidders!!

cathyjoyjoy — Sun, 28 Jun 2015 08:42:06 GMT

Collectively, as sellers who list auctions, we can and must report all non-paying bidders by opening a case with ebay.

Also, putting your blocks in place for listings.

It is very frustrating but if every seller did this; what a difference that would make.

Re: Non paying bidders!!

springyzone — Sun, 28 Jun 2015 08:46:20 GMT

As stated before would YOU give your hard earned money to a complete stranger over the internet?

-----------------

That is exactly how ebay worked before the advent of paypal.

People judged things very much on feedback and a degree of trust, I suppose, because I recall starting out on another account with zero feedback and people still did buy. Mind you, we sold small items.

I have to admit though that as a buyer, I got let down occasionally-I paid quickly, then no item, no replies to messages. These days no, I won't pay except by paypal, I learnt that lesson the hard way.

My impression of ebay now is it is an ever changing beast. Feedback as such will change drastically and instant payment will be required for more and more transactions before that transaction is considerd sold. That will bring it more in line with other sales sites.

I am interested in the person who sold something via auction then had a message within 2 minutes to say the bidder wanted them to cancel the transaction. Yet no reply to the cancellation request.

Can that seller then start an unpaid item dispute? I hope so.

My impression of the transaction is the bidder couldn't care less about the transaction & assumed once they sent the message the seller could do all the work to cancel everything. They never gave it another thought, maybe never even checked their messages.

They are the sort who need to be kicked off ebay but it isn't happening. That's why instant payment will become more and more common.

Re: Non paying bidders!!

phorum_junkie* — Sun, 28 Jun 2015 09:48:36 GMT

Can that seller then start an unpaid item dispute? I hope so.

Not unless the rules have changed very recently. One reason I always go down the unpaid item dispute as then the buyer gets a well deserved strike, they are unable to buy from sellers who have their blocks in place and if they do leave a neg feedback before the dispute ends the seller can have it removed. Some people say they do a cancellation as it is quicker but as is evidenced here that is only if the buyer agrees with the request straight away.