topic Re: another one. just need to vent. in Selling

another one. just need to vent.

ggearstore — Mon, 29 Jun 2015 02:13:55 GMT

bad start to the week, recieved this over the weekend from a customer.

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Please let me know the delivery track details!!
How come you take so long to delivery?
What's about you promised ETA?

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I am still not received the my item yet. What's happen?????
as you promissed delivery date was 24th June. Where did you sent to?
I am no living on the moon. how come ?

Followed by a call this morning, basicly abusing me for an item that was only shipped on Tuesday the 23rd today is only the 29th which is only 4 working days from the shipping date (he thinks it's 10 for whatever reason).

Wish ebay would alter the estimated lead time, i'm getting sick of trying to explain to customers why they have not recieved there item yet.

Re: another one. just need to vent.

pennyforum14 — Mon, 29 Jun 2015 02:31:10 GMT

Adjust your handling time to 5 days, that will give you longer for the item to get there.

Re: another one. just need to vent.

harley_babes_hoard — Mon, 29 Jun 2015 02:31:21 GMT

my suggestioin is to increase your handling time to give you more time added to the unrealistic estimated delivery date.

Re: another one. just need to vent.

thendreamer — Mon, 29 Jun 2015 02:39:24 GMT

Thanks but does it effect placement in search results?

Re: another one. just need to vent.

davewil1964 — Mon, 29 Jun 2015 08:11:00 GMT

Knock the first 4 letters off your ID and that describes any methodology pertaining to eBay's search algorithm.