topic Re: Help me please!!! in Selling

Help me please!!!

pjcustoms4x4 — Sun, 07 Apr 2013 03:59:51 GMT

So a buyer couldn't pay for an item he bought, so it was no biggie since I already had opened a case for him not paying. Stupidly eBay make the "mark as paid" button the biggest button in the world and I misclicked it and hit it instead of the tiny button "close case" under it. So now, I have to pay $30 fees for an item that the buyer didn't pay for because I misclicked one button. How can I fix this? I can't open a new case because it automatically closed the first case. Gah!

Re: Help me please!!!

*bad*angel* — Sun, 07 Apr 2013 04:01:48 GMT

Contact eBay by either Live Help or phone and see if they will allow you a final value fee refund if you explain what happened. It's worth a try. Use the links under Customer Support on the top right hand corner of any page.

Re: Help me please!!!

motherbear2003 — Sun, 07 Apr 2013 04:08:23 GMT

I would phone ebay as you're more than likely to receive a cut and paste reply to an email, plus you should get an instant result:-)

Re: Help me please!!!

pjcustoms4x4 — Sun, 07 Apr 2013 04:21:57 GMT

Okay, all good! Called up eBay, they understood and fixed the issue. They're going to report the buyer, which I didn't really want to do, he seemed like a nice guy.

Thanks!

Re: Help me please!!!

*new2vintage — Sun, 07 Apr 2013 11:59:59 GMT

" Stupidly eBay make the "mark as paid" button the biggest button in the world and I misclicked it and hit it instead of the tiny button "close case" under it. "

It's unbelievable that you can blame ebay for your own mistake.

Re: Help me please!!!

gem-boy-g — Sun, 07 Apr 2013 13:36:57 GMT

good result jj, ebay always used to be helpful like this before they got so big.

deja vu it must be so hard to be perfect.

Re: Help me please!!!

*new2vintage — Sun, 14 Apr 2013 18:28:51 GMT

It's similar to people who claim they've placed a bid or used BIN by mistake when they need to click on 2 buttons and yes it is difficult for me to appreciate sarcasm and insincerity.

Re: Help me please!!!

nonny_muss — Mon, 15 Apr 2013 09:00:43 GMT

Another case of criticism not taken well by the critical . . . hmn....

Re: Help me please!!!

mitty_2010 — Mon, 15 Apr 2013 09:04:45 GMT

Youre not stupid love we sellers and buyers make mistakes sometimes by clicking on the wrong button glad you got it fixed !

Re: Help me please!!!

*new2vintage — Mon, 15 Apr 2013 09:11:44 GMT

What a nice support group. 🙂

If you drive through a red light is your fault or the traffic department's fault ?

Re: Help me please!!!

nonny_muss — Mon, 15 Apr 2013 11:26:48 GMT

Depends on the sequence and duration of the lights, and whether they change erratically . . . 😉