topic Re: Buyer Has Not Completed Checkout But Has Paid in Selling

Buyer Has Not Completed Checkout But Has Paid

ninlucand — Thu, 16 Jul 2015 06:33:04 GMT

I sold an item as pickup only four days ago. The buyer came around and paid in cash. The buyer has left positive feedback as have I. I marked the item as sent (I'm new to selling, I hope this was right to do for a pickup item). The only icon that isn't lit up is the shopping cart which states that the buyer hasn't completed the checkout.

I have received the money and the buyer has received the item, we've both left feedback, do I need to prompt her to complete the checkout? Is my feedback score affected by this?

Re: Buyer Has Not Completed Checkout But Has Paid

beautysecretfashion — Thu, 16 Jul 2015 06:45:36 GMT

Welcome to ebay selling♥

No there is nothing more to do. Sale is finalised and complete.

Buyers most times when they are picking up items do not go via the checkout.

Sometimes buyers do not use the checkout even when they pay by bank deposit, this means you have to create a label via Australia Post not ebay postage system. Just so you know if this scenerio arises.

Wishing every success in your ebay selling♥

Re: Buyer Has Not Completed Checkout But Has Paid

kopenhagen5 — Thu, 16 Jul 2015 07:32:09 GMT

You can mark it as paid if you haven't and that should clear all reminders.

Re: Buyer Has Not Completed Checkout But Has Paid

ninlucand — Thu, 16 Jul 2015 07:47:38 GMT

Cool, thanks for your help.