topic Re: Resolution Centre Non Payment in Selling

Resolution Centre Non Payment

shau_cress — Thu, 20 Aug 2015 00:59:48 GMT

What's a reasonable amount of time to give a buyer before opening a non payment case in the resolution centre?

Re: Resolution Centre Non Payment

harley_babes_hoard — Thu, 20 Aug 2015 01:03:33 GMT

the minimum time ebay given to open a non payment dispute is 4 days. it would depend what you have in your terms though as well. I allow 5 days for payment after that I lodge a dispute.

Re: Resolution Centre Non Payment

clarry100 — Thu, 20 Aug 2015 01:30:43 GMT

At three days we send a friendly reminder. If we still hear nothing we open the case on day 4 and close it after four more days.

Re: Resolution Centre Non Payment

shau_cress — Thu, 20 Aug 2015 02:44:04 GMT

Is that 4 business days?

Re: Resolution Centre Non Payment

lyndal1838 — Thu, 20 Aug 2015 03:09:30 GMT

No, just 4 calendar days...to the minute.

There is no reason that buyers cannot pay at the weekends as paypal is open 24/7.