topic Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS in Selling

HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

lurehouse — Thu, 12 Nov 2015 20:20:16 GMT

Somehow Click and Collect has showed up on my listings and I do not want it as I live in a rural area, how can i get rid of it from all of my listings please ?

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

ausbargainbasement — Thu, 12 Nov 2015 21:16:05 GMT

Click and collect is just another option for the buyers to be able to pickup thier purchases from a local Woolies store, it does not mean they collect the item direct from you, but if you dont wont that, edit your listings and untick the box next to click and collect.

Cheers

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

pennyforum14 — Thu, 12 Nov 2015 21:36:23 GMT

As a seller, you don't need to live in a click and collect area, the buyer does. You ship exactly the same way you do now, you just post the item to Big W/Woolies instead of to the buyers address. It is just more convenient for some buyers who are not at home during the day and can't get to a PO to pick up during business hours.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

Anonymous — Thu, 12 Nov 2015 21:40:22 GMT

@lurehouse wrote:
Somehow Click and Collect has showed up on my listings and I do not want it as I live in a rural area, how can i get rid of it from all of my listings please ?

it just means buyers can collect

their items from their local woolworths

or big w stores.

you dont have to do anything different

than you normally do.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

cathyjoyjoy — Thu, 12 Nov 2015 22:17:03 GMT

And keep in mind that if you remove click & collect that your listings will go down in "best match".

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

fred_foofighter — Thu, 12 Nov 2015 22:57:32 GMT

In answer to your actual question
Go to My eBay / Account / Site Preferences / Postage Preferences / Offer Click & Collect / change to Opt Out

It will be removed from all listings, you can Opt In again at a later date if you want.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

lurehouse — Fri, 13 Nov 2015 03:53:10 GMT

Most of my items are sent letter post with no tracking, are you supposed to have tracking for any items sent to Big W..............

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

harley_babes_hoard — Fri, 13 Nov 2015 07:17:22 GMT

I wouldn't worry about the ebay spin about not ranking highly if you don't offer click and collect. It's all lies to get you to do what they want.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

dylan11235813 — Fri, 13 Nov 2015 07:29:20 GMT

@lurehouse wrote:
Most of my items are sent letter post with no tracking, are you supposed to have tracking for any items sent to Big W..............

I got an invint to take part in a "trial" via email. The email said to email back to opt out if it. I think it was for untracked items....but the email was not very clear and no facts given so I opted out of it by replying to the email. It could be a good thing though if it can be used for untracked orders

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

digital*ghost — Fri, 13 Nov 2015 10:00:38 GMT

@dylan11235813 wrote:
It could be a good thing though if it can be used for untracked orders

Especially if Woolies kept a verifiable record of deliveries.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

fairlaneltd — Fri, 13 Nov 2015 11:09:22 GMT

Just sent my first item off to a Woolies address, see what happens, , wait for the email ( haven't received my item yet ) he he

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

dylan11235813 — Fri, 13 Nov 2015 21:36:08 GMT

@digital*ghost wrote:
@dylan11235813 wrote:
It could be a good thing though if it can be used for untracked orders

Especially if Woolies kept a verifiable record of deliveries.

They would need to though wouldn't they? To notify customers of deliveries....No info given on that though.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

pennyforum14 — Fri, 13 Nov 2015 22:03:31 GMT

While the rules say that items must have tracking and be free post, in reality it doesn't work that way. I have never registered for C&C (although I really don't see why sellers need to register, it is the buyers who will use it, and they will do so whether your listings say it is offered or not) yet I have had a handful of buyers use C&C addresses as their delivery address. Most of these items were large letter postage and despite not being eligible, the buyers insisted I use it, and all were safely delivered. Woollies notify the buyer when the item is received at the store, so yes, they must have some sort of recording process. Once the notification sms is sent to the buyer, the item is deemed delivered from the seller's viewpoint, so we can't get an INR if the buyer fails to pick up.

I have yet to use it as a customer, however I did notice when shopping the other day that when I saw the C&C option on an item and entered my postcode, my local Big W did come up as a valid pickup point, so I may give it a try next time round.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

*tippy*toes* — Fri, 13 Nov 2015 23:07:49 GMT

@fairlaneltd wrote:
Just sent my first item off to a Woolies address, see what happens, , wait for the email ( haven't received my item yet ) he he

I've been wondering how they are addressed. Does it get sent to

Joe Bloggs

c/- Woollies

123 That St

Somewhere 1234

Does the buyer have to change the address, or does eBay automatically put it in there if they choose that option? I still don't know much about it and it's only recently become available in my area (I probably won't use it though). I doubt I'll ever qualify for it as a seller as only my untracked large letters have "free" postage.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

jensmanchester-australia — Sat, 14 Nov 2015 00:05:34 GMT

This is what a click and collect address looks like:-

Jxxxx Sxxxx

CnC Woolworths Ferntree Gully
eCP SRE929 1038-1042 Burwood Hwy
Ferntree Gully, VIC
3156

Once the buyer nominates the Woolies or Big W store they want the parcel to go to ebay automatically assign the eCP code and fill in the address details.

Sellers can still access the buyers registered address in the sales record under More information about your buyer.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

*tippy*toes* — Sat, 14 Nov 2015 00:52:07 GMT

Thanks Jen, I had been wondering about that.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

fred_foofighter — Sat, 14 Nov 2015 01:08:01 GMT

While an item can be sent C&C without tracking you should be aware that it is against eBay policy, and may be returned to you at your expense, along with the usual caveats - dangerous goods, less than $2000, less than 16Kg etc.

"If you do not meet the eligibility or package requirements criteria below, or are otherwise in breach of these Terms of Use, eBay may take reasonable action against you including but not limited to returning the item to you at your expense, suspending your account or destroying the packaged item

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

dylan11235813 — Sat, 14 Nov 2015 01:32:22 GMT

@jensmanchester-australia wrote:
This is what a click and collect address looks like:-

Jxxxx Sxxxx
CnC Woolworths Ferntree Gully
eCP SRE929 1038-1042 Burwood Hwy
Ferntree Gully, VIC
3156

Once the buyer nominates the Woolies or Big W store they want the parcel to go to ebay automatically assign the eCP code and fill in the address details.

Sellers can still access the buyers registered address in the sales record under More information about your buyer.

I just add "woolworths" to the address.....

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

qiknreddy — Sun, 03 Dec 2017 04:15:55 GMT

Just had a C n C buyer open a dispute for an unreceived item, which was a satchel with tracking. Had been delivered to their selected Big W 10 days earlier, but Ebay still withheld payment. No one notified buyer (and buyer didn't click tracking number). My research into C n C indicated that Ebay are responsible for notifying buyer of delivery, presumably they follow tracking? My first experience of C n C buyer; not good, so I've disabled Click "n Collect.

Re: HOW DO I GET RID OF CLICK AND COLLECT ON MY LISTINGS

lm-entertainment — Sun, 03 Dec 2017 05:58:55 GMT

.. and that is why i'll never use click & collect again. it's a total shambles and unfortunately, it doesn't reflect badly on ebay - it reflects badly on you as a seller.