topic Re: Here we go again in Selling

Here we go again

3883matt — Mon, 23 Nov 2015 07:47:16 GMT

I listed a pinball machine with a buyit now price with offers,a very new buyer typed in and made their offer but didnt realise it meant anything,they are very sorry but they made a mistake,blah blah blah,am over it,whats the quickest way to delete the deal.Thanks

Re: Here we go again

*tippy*toes* — Mon, 23 Nov 2015 07:52:34 GMT

I would send them a message before doing anything and ask them if they would be willing to accept a cancellation. If they are a new buyer, tell them that when you send the request, they must accept it as soon as they can otherwise it could affect their ability to buy. If you don't hear back from them, open an unpaid item dispute after 4 days, then close it 4 days later and give them a strike against their shiny new account. Then add them to your blocked buyer list. Also, if you haven't already, set up buyer requirement blocks to hopefully weed out serial pests.

Re: Here we go again

3883matt — Mon, 23 Nov 2015 07:55:56 GMT

Thanx for that.Worx for me.

Re: Here we go again

*tippy*toes* — Mon, 23 Nov 2015 08:04:10 GMT

Don't send a cancellation request until you hear back from them because once you've sent one of those, you can't then open an unpaid item dispute.

Re: Here we go again

3883matt — Mon, 23 Nov 2015 08:08:35 GMT

They had already told me of their stupid fingers bid and that they had contacted Ebay who said I could send a cancellation request,so I have sent it ,I sent it with a message stating that I was sending the cancel under direction of Ebay,and they need to accept ASAP or their ability to use Ebay will be effected.

Re: Here we go again

*tippy*toes* — Mon, 23 Nov 2015 08:16:12 GMT

Hopefully that should scare them enough to accept it. If not, you should be able to close it in 10 days to get your fees back. Then you are free to relist.

Re: Here we go again

justkidzbiz — Mon, 23 Nov 2015 17:42:09 GMT

If, on the odd chance they don't accept the cancellation (it's happened to me, buyer changed mind and wouldn't accept the cancellation request), just email eBay and request to have your FVF credited. They can check the emails you have received to verify the buyer made a mistake. Always good to know for future reference!

Re: Here we go again

3883matt — Wed, 25 Nov 2015 09:43:50 GMT

Done and dusted,I sent a message saying they should pull their finger out or I would start legal proceedings BLAHAHA,the cancel went thru ,they told me I would be better with gumtree,and that I am a douche with an attitude problem,,,,,,,,middle finger extended by myself,dont care.

Re: Here we go again

*tippy*toes* — Wed, 25 Nov 2015 09:58:16 GMT

Great outcome! I love how people feel the need to get aggressive when they think they are anonymous behind a computer screen.

Don't forget to add them to your blocked buyer list so they can't do it again http://offer.ebay.com.au/ws/eBayISAPI.dll?BidderBlockLogin

And set up buyer requirement blocks if you haven't already. It doesn't completely stop the douchebags, but it sure slows them up a bit! http://offer.ebay.com.au/ws/eBayISAPI.dll?BuyerBlockPreferences

The tightest settings are (in order on the page):

2 strikes in 12 months

Tick the next one about locations you don't post to.

4 policy violations in 6 months

Next one is optional because unless a buyer is also a seller, they can't go below 0 with feedback.

Next one is optional. Depends on whether you want to set limits on how many items a buyer can buy.

Block buyers who haven't gone through phone verification. Then optional if you want to set a limit on their feedback score.

Apply above settings to current and future listings

Don't allow blocked buyers to contact you

Submit

Re: Here we go again

springyzone — Wed, 25 Nov 2015 10:27:17 GMT

3883matt Done and dusted,I sent a message saying they should pull their finger out or I would start legal proceedings BLAHAHA,the cancel went thru ,they told me I would be better with gumtree,and that I am a douche with an attitude problem,,,,,,,,middle finger extended by myself,dont care.

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You did them a favour. You easily could have just opened an unpaid item dispute and given them a strike. And they reward you how? By not bothering to even reply to a cancellation message till pushed and then abusing you. Charming people.

Re: Here we go again

davewil1964 — Wed, 25 Nov 2015 11:21:05 GMT

if I was a buyer who didn't immediately approve a cancellation request and got told the seller would be opening legal proceedings, I would give the seller the middle finger, too.

And their blocks would have no effect on me.

Re: Here we go again

3883matt — Wed, 25 Nov 2015 19:53:07 GMT

No, I gave the finger,lol ,your the best.Oh and it was the buyer that asked for the cancel ,then didnt react.Same as the last time this happened to me and I had to wait ten days.I find these people just that little bit annoying.But each to there own,thanks for your opinion champ.

Re: Here we go again

misterforgetfulsbooks — Thu, 26 Nov 2015 08:48:42 GMT

good way to remove the competition - set up a new account, buy something you have listed on your main account and then don't go through with it. Knocks this item out of circulation for a little while and means your item has less competition

Re: Here we go again

*tippy*toes* — Thu, 26 Nov 2015 09:21:47 GMT

@misterforgetfulsbooks wrote:
good way to remove the competition - set up a new account, buy something you have listed on your main account and then don't go through with it. Knocks this item out of circulation for a little while and means your item has less competition

It would knock the OP out of circulation too for violating an eBay policy.

Re: Here we go again

*tippy*toes* — Thu, 26 Nov 2015 09:24:40 GMT

Just hope that the buyer doesn't know they can still leave feedback. They might decide to neg you and trash your stars for being such a douche (I'm not calling you a douche).

Re: Here we go again

davewil1964 — Thu, 26 Nov 2015 12:01:51 GMT

You're welcome.

You might like to consider that while the boards are hard to find, they are certainly not anonymous.

Re: Here we go again

cathyjoyjoy — Thu, 26 Nov 2015 21:12:25 GMT

"Done and dusted,I sent a message saying they should pull their finger out or I would start legal proceedings BLAHAHA,the cancel went thru ,they told me I would be better with gumtree,and that I am a douche with an attitude problem,,,,,,,,middle finger extended by myself,dont care."

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