topic Re: cant leave feedback followup...? in Selling

cant leave feedback followup...?

saarzi — Tue, 08 Dec 2015 11:16:31 GMT

Im trying to leave a feedback followup for a buyer on my list who has left me a neg positive with a defect for something she admitted in email wasnt my fault (the top gives her static, and many of her clothes do.. apparently!).... She has multiple neg positives and neuts all over her account. Yes Im going to ask EBay to remove it.

It says theres an error, and I cant follow up feedback that I dont have. I checked, and its definitely there, tried a few times, nothing. I also tried on another buyers feedback, and didnt include their name to see if that worked, but nope.

Has anyone else tried lately?

Im wondering if Ebay has stopped me from leaving followups altogether.. 😉

Re: cant leave feedback followup...?

harley_babes_hoard — Tue, 08 Dec 2015 11:21:04 GMT

are you trying to do a feedback follow up or a feedback reply?

Re: cant leave feedback followup...?

saarzi — Tue, 08 Dec 2015 11:21:29 GMT

Both - I cant do either.

Re: cant leave feedback followup...?

harley_babes_hoard — Tue, 08 Dec 2015 11:22:43 GMT

I did one a few days ago.

http://feedback.ebay.com.au/ws/eBayISAPI.dll?ReviewFeedbackLeft

http://feedback.ebay.com.au/ws/eBayISAPI.dll?PersonalizedFeedbackLogin

Re: cant leave feedback followup...?

lane-ends — Tue, 08 Dec 2015 11:23:00 GMT

TBH dont leave a reply or follow up to positives it only attracts attention and you can often make your own fb pattern look worse by **bleep** for tat. Many check feedback left for others.

Request ebay to review defect and leave it at that.

Re: cant leave feedback followup...?

lyndal1838 — Tue, 08 Dec 2015 11:27:57 GMT

I agree with lane.....don't draw attention to the positive feedback.

No reasonable buyer will see it as criticism of you as a seller. As a woman buyer I understand exactly what your buyer is saying and certainly would not hold it against you.

Tell the buyer to use fabric conditioner to tame the static....it always works for me.

Re: cant leave feedback followup...?

saarzi — Tue, 08 Dec 2015 11:29:20 GMT

hmm ok, I havent been able to for about 2 weeks as far as Ive noticed.

Re: cant leave feedback followup...?

*tippy*toes* — Tue, 08 Dec 2015 11:33:09 GMT

I left a follow up feedback yesterday no problems.

Re: cant leave feedback followup...?

artlover74 — Tue, 08 Dec 2015 11:50:41 GMT

I just had trouble also but it came good in the end...kept telling me I wasn't a registered User...

Re: cant leave feedback followup...?

phorum_junkie* — Tue, 08 Dec 2015 22:11:53 GMT

No way would I leave a follow up, most buyers only look at the dots if they even bother to look at the feedback at all and a follow up would just draw attention to the fact the numpty buyer was blaming you for their 'electric personality'

Re: cant leave feedback followup...?

springyzone — Tue, 08 Dec 2015 22:36:08 GMT

Agree with the others, I wouldn't bother with leaving follow up.

I am not sure if ebay would delete the FB either as I am guessing it is probably factual.

Don't worry, your listing made it clear what the material was etc.

Mind you, you have to wonder about a buyer who admits they often have a problem with static yet goes and buys a nylon top.

Re: cant leave feedback followup...?

bettyboopsadaisy — Tue, 08 Dec 2015 22:37:52 GMT

A couple of weeks ago, I was having exactly the same problem.

The error message I was getting said that my username was not valid, which of course was a complete nonsense, since I hhad successfully logged in with it !!

I contacted ebay about it and they were characteristically unhelpful, telling me to clear my cookies and cache.It would seem this is the 'univeral panacea' for most problems as far as ebay CS reps are concerned. In any case, I had done this ages before I contacted them for a solution to the problem.

Anyway, the issue persisted for a couple more days and then magically disappeared and all was back to normal.

Yet another ebay glitch and I was just grateful when I was fully operational again !!

Sorry not to be able to offer a more concrete solution to your problem - hope it is resolved soon.

Re: cant leave feedback followup...?

clarry100 — Wed, 09 Dec 2015 01:26:33 GMT

I just left a feedback followup this morning and it worked OK.

Re: cant leave feedback followup...?

weez_1963 — Thu, 10 Dec 2015 12:23:30 GMT

I have had that issue with feedback follow up also. I have always used firefox for ebay but lately have found that I cannot do alot of stuff ie listing revisions, feedback & a couple of other things. I changed to chrome & now have no problems at all doing any of the above.