topic Re: customer has not responded to emails in Selling

customer has not responded to emails

taigem38 — Mon, 11 Jan 2016 11:17:54 GMT

My customer was supposed to collect & pay cash on pickup. A day & time selected. They did not show up and have not responded to my emails. I did ask if there was a problem and also had they changed their mind, still no response. The have a good feedback record.

Re: customer has not responded to emails

harley_babes_hoard — Mon, 11 Jan 2016 11:56:00 GMT

lodge an unpaid item dispute. If they don't pay in 4 days go in an close the dispute you will get your fees returned and you can then relist the item if you wish.

If you don't know how to do it.

go to your sold items over on the RHS of page click on the more actions drop down menu, select report unpaid item.

Re: customer has not responded to emails

taigem38 — Mon, 11 Jan 2016 20:47:11 GMT

Thank you very much.