topic Re: Problem with selling - Error with eBay app in Selling

Problem with selling - Error with eBay app

wishware — Mon, 14 Dec 2015 13:59:58 GMT

Hi,
I have been selling on ebay for quite a few years now and i was just wondering if any other sellers have encountered this problem lately. On some items if the user buys it on the ebay app when they go to pay for the item it comes up with a error message saying that i cant send to their primary address. Ive rang ebay about 3 or 4 times about this and they say they have fixed it but it seems to come back with the same issue. Some buyers are good and just login to their accounts via a web browser but i have also had some very abusive ebayers that believe its my fault. Has anyone else got this issue ?

Thanks heaps, Louise

Re: Problem with selling - Error with eBay app

jiggity-jig — Mon, 14 Dec 2015 19:24:51 GMT

Same situation intermittently for several months now.

Sending an eBay invoice seems to circumvent the problem and allow the buyer to follow the prompts to make payment.

Re: Problem with selling - Error with eBay app

dazzledayz — Wed, 16 Dec 2015 06:43:27 GMT

It's well known that the app is a horor story.

eBay is just too complex to be a happy expereince on the limited phone memory available for apps.

If the biyer contacts just send them to the html site and things will work normally as a rule.

I really don't know why people use apps when a perfectly viable website is available via their browser.

Re: Problem with selling - Error with eBay app

abm196413 — Tue, 19 Jan 2016 23:21:57 GMT

Sellers also have another problem which is when buyers like me whom have the App on their tiles on a W10 PC click on an item for sale and get an error message come up, so just sail pass that seller. Again it is random on which item shows the message which reads "String reference not set to an instance of a String Parameter name s:(EX). Sellers are missing out on sales

Re: Problem with selling - Error with eBay app

davewil1964 — Wed, 20 Jan 2016 10:15:08 GMT

Why would you use the app on a real computer?

You as the buyer are possibly missing out, too, as you have no idea whether the one you skipped was the best for you.

Why not do what most do? Simply have eBay as a bookmarked tab on your browser.

Re: Problem with selling - Error with eBay app

skyrider12-au — Wed, 20 Jan 2016 12:18:52 GMT

Why would you use the app on a real computer?

Not everybody is as clever as you and can own a real computer -- whatever that is.

Re: Problem with selling - Error with eBay app

*tippy*toes* — Wed, 20 Jan 2016 12:48:16 GMT

@skyrider12-au wrote:
Why would you use the app on a real computer?

Not everybody is as clever as you and can own a real computer -- whatever that is.

HUH??? The person Davewil replied to already said they were on a computer, so clearly they must be clever enough to own one..........unlike some........

Re: Problem with selling - Error with eBay app

i-once-was-bump — Wed, 20 Jan 2016 12:55:47 GMT

Since when do you have to be clever to own a (real) computer.

Pity they didn't bring in the intelligence test years ago.

Re: Problem with selling - Error with eBay app

skyrider12-au — Wed, 20 Jan 2016 14:53:56 GMT

Yes but can you tell me what a REAL computer is? - just asking.

Doncha just love the circle lighting up when the skyrider posts.

Re: Problem with selling - Error with eBay app

crusader-rabbit48 — Thu, 21 Jan 2016 03:47:47 GMT

There ya go.

Re: Problem with selling - Error with eBay app

bakeandfry — Thu, 21 Jan 2016 05:07:01 GMT

oh oh oh, mines a pretend pc does that count?