topic Re: Stupid eBay email. in Selling

Stupid eBay email.

harley_babes_hoard — Thu, 21 Jan 2016 10:24:32 GMT

Get a higher level of protection

It's been more than a year since you last updated your personal info.
Keeping your personal info up to date can help better protect your account.
Sound like a good idea? All you have to do is go to eBay and take a look at your personal info to confirm that it's still correct. If you updated your personal info recently, please ignore this reminder.

How how is that going to give me a higher level of protection? What a load of codswallup.

Re: Stupid eBay email.

go-tazz — Thu, 21 Jan 2016 10:59:26 GMT

IMHO,it's a ploy to get members to update their contact details and it has nothing to do with giving you

better protection,

Now PP will just have to do the same so members have correct postal addresses,(hopefully without that

stupid second address line that they seem to muck up a bit),

Re: Stupid eBay email.

harley_babes_hoard — Thu, 21 Jan 2016 11:12:50 GMT

they should have just said please update your details. Why does there always have to be BS in everything they say.

Re: Stupid eBay email.

go-tazz — Thu, 21 Jan 2016 11:31:33 GMT

Because they have being doing it for so long that they don't know how to do it the sensible/correct way,

Re: Stupid eBay email.

*tippy*toes* — Thu, 21 Jan 2016 12:47:06 GMT

I skimmed through it and deleted it.

Re: Stupid eBay email.

imastawka — Thu, 21 Jan 2016 12:54:37 GMT

Awwwww, I thought I was speshul - turns out everybody got one

Re: Stupid eBay email.

amber-eyed-girl — Thu, 21 Jan 2016 14:09:23 GMT

I thought it was going to direct me to a special "health & beauty" promotion.

Re: Stupid eBay email.

sueken4812 — Thu, 21 Jan 2016 14:17:28 GMT

WEll I can't find my personal info ..... where is it?

Re: Stupid eBay email.

amber-eyed-girl — Thu, 21 Jan 2016 15:35:42 GMT

Top right:

My eBay, My eBay Summary, then on the left the Account tab, Personal information

Re: Stupid eBay email.

clickbaitoz — Thu, 21 Jan 2016 16:45:42 GMT

when i go to confirm your phone number & click 'get a txt' it says 'Please provide the correct information.'. what the?? the number is correct, its a mobile but after i confirm it format changes to +61 in front of it & takes away the 0 so i dunno, anyone else had that issue?

Re: Stupid eBay email.

amber-eyed-girl — Thu, 21 Jan 2016 16:55:12 GMT

Your number is 0.......

that converts, correctly, to +61.......

+61 is the prefix for Australian mobiles, and the 0 gets dropped. If the rest of the number is correct it is fine.

It is just converting your number to an international standard, it is how you would dial it from overseas. +61, to start, drop the 0, the rest the same.

Re: Stupid eBay email.

4green2000 — Thu, 21 Jan 2016 19:36:11 GMT

i get them emails sent to my "spam box". next will be "report phishing"

Re: Stupid eBay email.

Anonymous — Fri, 22 Jan 2016 00:29:09 GMT

@*tippy*toes* wrote:
I skimmed through it and deleted it.

same

Re: Stupid eBay email.

egglesdtp — Fri, 22 Jan 2016 05:33:46 GMT

Me too.

Re: Stupid eBay email.

saarzi — Fri, 22 Jan 2016 07:27:27 GMT

If your account is hacked or details stolen, it can be easier and fast to prove who you are if your details are correct.

If theres any legal issues between yourself, ebay and or a buyer - easier to prove who you are with correct details.

Ive had accounts on other sites and with other companies with out of date addresses (Ive had... 20?) and names (Ive had three), and it can be a pain in the ass trying to prove you are you, when they require something more than an email confirmation. My mother actually has serious issues with that type of thing before she died, and had to hire a lawyer.

While it could be for many things, and partly, obviously so your details remain correct for Ebay, one of those things is your protection.

Curious... why did you think they ask you to check your details??

Re: Stupid eBay email.

amber-eyed-girl — Fri, 22 Jan 2016 07:37:29 GMT

Agree with all you said. It's not a higher level of protection, though, that is misleading. It's a higher level of convenience. Up-to-date info means, easier to sort an issue...eBay should, have been clear about that and not call it something it isn't.

The implication of a "higher level", is that it is stronger security. After eBay's password fiasco.

Re: Stupid eBay email.

harley_babes_hoard — Fri, 22 Jan 2016 09:04:07 GMT

Saazi it's not that they asked for update details it's the misleading title and way it is written that bothers me. I still don't see how it is going to protect my account with a higher level.

Re: Stupid eBay email.

egglesdtp — Fri, 22 Jan 2016 09:25:42 GMT

I've lived in the same house with the same address for 42 years, have had the same email address since 1996, so there is nothing that needs to be updated.

Re: Stupid eBay email.

heihachi_73 — Fri, 22 Jan 2016 11:16:37 GMT

Same rubbish as the "20 questions" that sometimes pops up after logging in - as long as I can get around that irritating popup (face it eBay, it's nothing more) to my Selling/Sold page without having my account suspended I will.

Now, if I could have my old pre-Google YouTube account back without having to create a Google or G+ account (which is why my YouTube account was blocked in the first place), I would be glad to log in there one last time so I can actually close it for good, if that's what Google wants.

Re: Stupid eBay email.

*tippy*toes* — Fri, 22 Jan 2016 12:30:15 GMT

I never fill out those questions either. I just keep clicking later. If the later option isn't there, I hit the back button and try to login again. Either the pop up doesn't appear, or the later option is back.

As for the updating details, I have been in the same house since before eBay existed. I've had the same email address since before I joined eBay. I don't need to update anything. Unless they have been fiddling with details, then there is no reason why mine wouldn't be correct.

Plus what Harley said, updating details does NOTHING to increase security on your account. Regularly changing your password does. I don't regret ignoring that email. In the event that I ever decide to move, I will change my details then, at the same time I update everything else that needs changing.