topic Re: Id Photo disappeared in Selling

Id Photo disappeared

casbit33 — Fri, 05 Feb 2016 22:19:04 GMT

why do some of my photo's keep disappearing. I never list anything without a photo, so I don't understand where they have gone.

any ideas?

Re: Id Photo disappeared

digupatin — Fri, 05 Feb 2016 22:46:19 GMT

If not already using Chrome or Firefox try installing one of them as your browser.

Try deleting cookies and emptying your cache and then reboot your computer.

A quick Google suggests it's an eBay bug that has been around for a while.

Re: Id Photo disappeared

twyngwyn — Fri, 05 Feb 2016 23:11:07 GMT

I have lots missing too.....and the 'photo fixing tool' doesn't work......this happens frequently...I'm using Firefox....it's a BUG

Re: Id Photo disappeared

phorum_junkie* — Fri, 05 Feb 2016 23:25:56 GMT

I often find my pic has gone walkabout when looking at my active listings list but usually if I search for it when signed in to a different id it is there.

On the couple of ocassions when it has really gone just doing a revise listing without changing anything does the trick.

Re: Id Photo disappeared

kopenhagen5 — Sat, 06 Feb 2016 00:28:56 GMT

As PJ says, I have one missing at the moment but in searches and selecting the listing it shows.

It's only missing in my selling list.

Re: Id Photo disappeared

the4masters2013 — Sat, 06 Feb 2016 00:33:35 GMT

Same here. It's happened before so I'm not into panic stations anymore...just smiling and muttering "ebay glitches" under my breath!

Re: Id Photo disappeared

saarzi — Sat, 06 Feb 2016 03:59:08 GMT

me too... first time its ever happened to me, started yesterday.

Re: Id Photo disappeared

kengard14 — Sat, 06 Feb 2016 05:21:20 GMT

Me too. The leading photo just disappeared when it came up for relisting for the second time, and i didn't know if it was also invisible to the public. So added another photo for the lead one, and low and behold, that one wouldn't come up in my listing either! So emailed Ebay and within a few hours it was up and running and visible, and they emailed back and said that although I couldn't see the lead photo, others could.

Re: Id Photo disappeared

casbit33 — Sat, 06 Feb 2016 08:29:32 GMT

I already use chrome and did delete cookies and cache, but nothing changed. I did a search and some of the missing photo;s show up but some don't. I had a customer request a photo on one of my items,so it must have vanished completely.

I don't know if it's ebay's way of telling me that my photo's are not up to scratch or something. It is happening on all of my accounts.

Probably a bug hope it gets fixed soon.

Re: Id Photo disappeared

247newdeals — Sat, 06 Feb 2016 09:46:05 GMT

@casbit33 wrote:
why do some of my photo's keep disappearing. I never list anything without a photo, so I don't understand where they have gone.
any ideas?

I looked through all 5 pages and all are showing a picture for me

Re: Id Photo disappeared

*tippy*toes* — Sat, 06 Feb 2016 10:28:41 GMT

I have a few missing on my selling page, but they seem to show up in search. However, one of my listings had all the photos completely removed a few weeks ago! I discovered it when I went to relist it. It wouldn't relist and it told me I have to upload at least one photo. There were 8 photos, so where did they go? Goneski, just like that.

Re: Id Photo disappeared

casbit33 — Sat, 06 Feb 2016 22:02:09 GMT

thanks that's great to know that buyers can see them.