topic Best Couriers in Selling

Best Couriers

oddsandendsoz — Sun, 07 Feb 2016 05:50:37 GMT

Hi all,

Just wondering what everyone's experiences are with Couriers? I generally use Australia Post, but occassionaly have used e-Go Couriers as a seller and had fairly good experiences. I have had to prompt them to pick up items, and once they gor confused as I requested two parcles for pick up and they forgot the second one for a day or two until I queried. Other than that all parcels arrived intact.

I have heard a lot of bad press about Fastway, but have to say as a buyer who receives quite a lot from them, I have never had a bad experience. All parcels arriving and pretty good drivers.

What are your experiences?

Re: Best Couriers

lyndal1838 — Sun, 07 Feb 2016 08:29:38 GMT

e-Go are marginally OK but Fastway and Couriers Please are a disaster waiting to happen. I would avoid a seller like the plague if I knew they were using Fastway or CP.

Part of the problem is that the larger more reliable companies will not deal with customers who have a small volume of packages.

They only deal with large companies with high volumes of freight.

Sometimes it is better to go through a courier broker such as Temando to access the bigger companies.

Re: Best Couriers

juliejaffa74 — Sun, 07 Feb 2016 11:28:50 GMT

Have used Fastway for our business for nearly 10 years and never had a problem or a lost parcel. They have even contacted me when an address has been wrong to find out the right one and completed the delivery on several occassions. Even had one parcel returned at no cost when the recipient had left the country without our knowledge. If the address is wrong with Australia Post or you use the street address instead of the PO box number they returned the parcel or letter back to sender. Even had a letter return when the recipient has moved next door.

Re: Best Couriers

asporty — Sun, 07 Feb 2016 23:34:01 GMT

@lyndal1838 wrote:
e-Go are marginally OK but Fastway and Couriers Please are a disaster waiting to happen. I would avoid a seller like the plague if I knew they were using Fastway or CP.

Have you ever had a bad experience with Fastway? I have been using them for the last 6 years without any significant issues. And in the odd case a package has gone missing, they have fully reimbursed me via their $1500 insurance promise.

Re: Best Couriers

lyndal1838 — Mon, 08 Feb 2016 04:19:54 GMT

@asporty wrote:
@lyndal1838 wrote:
e-Go are marginally OK but Fastway and Couriers Please are a disaster waiting to happen. I would avoid a seller like the plague if I knew they were using Fastway or CP.

Have you ever had a bad experience with Fastway? I have been using them for the last 6 years without any significant issues. And in the odd case a package has gone missing, they have fully reimbursed me via their $1500 insurance promise.

I am not an ebay seller so no, I have not had a bad experience as a seller.

But I have had more than enough problems as a buyer....which is why I would avoid sellers that use Fastway.

Added to my personal experience of Fastway deliveries, myself and 2 other family members have been in the courier industry since 1990 so know very well what their reputation is like over a long period of time.

Re: Best Couriers

billexploited — Wed, 10 Feb 2016 05:44:19 GMT

Has anyone used Mailman by Officeworks? They're a little cheaper than Aussie Post

http://www.officeworks.com.au/mailman

Re: Best Couriers

oddsandendsoz — Wed, 10 Feb 2016 08:07:34 GMT

@billexploited wrote:
Has anyone used Mailman by Officeworks? They're a little cheaper than Aussie Post

http://www.officeworks.com.au/mailman

I have thought about them as I usually print my labels at Officeworks anyway. Apparently though, they use Fastway anyway, so you are really using Fastway. Would be convenient for me, but if I remember correctly the buyer needs to have an Officeworks location close to them?

Re: Best Couriers

billexploited — Wed, 10 Feb 2016 08:32:42 GMT

That is true they need to be an officeworks or they can have it picked up at a specfied location so to speak

Re: Best Couriers

lyndal1838 — Wed, 10 Feb 2016 13:28:27 GMT

Officeworks Mailman does not depend on the buyer or seller being near an Officeworks store.

They use Fastways and you have to accept the Fastways Terms of Carriage. Once you do that you are in effect a Fastways customer and they pickup and deliver anywhere that any courier will deliver.

Officeworks also have their own delivery service for their customers....this also has a Click and Collect service where you can pick up from an Officeworks store....but this is not the Mailman service which anyone can access.

Re: Best Couriers

anydaysunday — Thu, 11 Apr 2019 06:53:30 GMT

(works for fastway)

Re: Best Couriers

anydaysunday — Thu, 11 Apr 2019 06:54:06 GMT

(works for fastway)

Re: Best Couriers

davewil1964 — Thu, 11 Apr 2019 08:36:42 GMT

Is there any particular reason you dragged up a THREE YEAR old thread to post opinion? Unsupported, unless you know the people concerned, by fact?

Twice.

Re: Best Couriers

digital*ghost — Thu, 11 Apr 2019 10:18:36 GMT

@davewil1964 wrote:
Is there any particular reason you dragged up a THREE YEAR old thread to post opinion? Unsupported, unless you know the people concerned, by fact?

Twice.

dave, go easy willya - this is groundbreakingly original stuff that has just blown my mind!!

It would never have occurred to me - or anyone else for that matter, in the history of the entire world - that when someone speaks in favour of a business, they're 99.999% of the time a plant paid for by that business, and they go around to internet forums and post favourable responses to try and counteract negative comments. I see it so clearly now, though - all their other posts are just a smokescreen for Big Parcel.

Based on this theory, it has come to my attention that I am employed by several companies, including - but not limited to A good number of chocolate manufacturers (excluding Nestle), DHL, eBay - except when I hate them, and Australia Post - with the same disclaimer as before.

Re: Best Couriers

imastawka — Thu, 11 Apr 2019 10:44:05 GMT

Oh dear, the boredom has sunk in finally.

Re: Best Couriers

digital*ghost — Thu, 11 Apr 2019 10:52:43 GMT

That suggests that bordem is ever-present, just waiting to be acknowledged and / or unleashed, in a similar fashion to lunacy or foolishness. I'm never bored, but often quite foolish.

Re: Best Couriers

mantis3dfx — Tue, 20 Aug 2019 23:55:24 GMT

Seriously? ...

@davewil1964 wrote:
Is there any particular reason you dragged up a THREE YEAR old thread to post opinion? Unsupported, unless you know the people concerned, by fact?

Twice.

He was probably just trying to be helpful and didn't look at the date? There's probably a range of such reasons, but more to the point, is there some reason you seem to feel obliged to pin him for it?

The fact of the matter is that the question "IS" still relevant, (which should be self evident by the fact that I'm only just now perusing this post) ...Personally, I appreciate the input. The more info/experiences are added, the more accurate the info, statistic or outcome becomes. That's how the law of averages works, and it's the average of as many experiences as possible which raises the level of achieving a higher likelihood of a reliable outcome for such a question.

Re: Best Couriers

imastawka — Wed, 21 Aug 2019 00:27:46 GMT

The point Dave was making is you can peruse the thread and get information that helps you (maybe..........if it's still current)

But there's absolutely no need to post, and drag up an old thread, when no helpful info is added.

Which you just did!

Re: Best Couriers

mudbasher666 — Mon, 29 Jan 2024 04:56:44 GMT

Aramax is shocking ,never update tracking n are very unhelful n always late

Re: Best Couriers

sandypebbles — Mon, 29 Jan 2024 05:13:19 GMT

Always late...............

Like responding to a post from 2016 ?

Don't use Aramax/sellers who use Sendle

Simple

Re: Best Couriers

imastawka — Mon, 29 Jan 2024 05:41:23 GMT

@mudbasher666 wrote:
Aramax is shocking ,never update tracking n are very unhelful n always late

Say what now?

The title of the thread is BEST COURIERS