topic how long til a refund request times out? in Selling

how long til a refund request times out?

saarzi — Sun, 13 Mar 2016 12:02:18 GMT

30 days from sale date, return request opened, or last message within return request?

Sorry, I know its been answered a hundred times, Ive looked, cant find it.

Re: how long til a refund request times out?

kopenhagen5 — Sun, 13 Mar 2016 12:14:24 GMT

Too late for me to read this but have a look.

Should be in there somewhere.

http://pages.ebay.com.au/help/buy/return-item.html

Re: how long til a refund request times out?

digital*ghost — Mon, 14 Mar 2016 00:32:27 GMT

It's (supposed to be) 30 days from the date the request was opened (and presuming it's not escalated), but the one I had (for a COM return where the buyer never ended up following through), took a bit over that (somewhere between 35 and 40 days >_> ).