topic Re: Going bonkers in Selling

Going bonkers

jellybirddesigns — Sat, 26 Mar 2016 06:32:44 GMT

Trying to list a couple of new items this afternoon.

I have an item with 2 colours which I am putting in as a variation.

I keep getting this error (see pic), when trying to finalise the listing (I have marked the UPC's as "not applicable).

I have no idea where I am going wrong as this is the first time this has happened.

Maybe Ebay glitch?

Re: Going bonkers

pennyforum14 — Sat, 26 Mar 2016 06:53:59 GMT

I think it means you have to put the number in at each variation, not on the main listing page. If you have different variations, it is possible they may have different numbers.

Re: Going bonkers

jellybirddesigns — Sat, 26 Mar 2016 07:09:28 GMT

Thanks Penny - they have no numbers, they're just cushion covers. Normally I put the UPC as " does not apply", but today I just can't complete listings that have any type of variation.

Re: Going bonkers

padi*0409 — Sat, 26 Mar 2016 07:17:18 GMT

Some odd things are happening today, I suspect they might be doing the regular site maintainance today instead of yesterday (it being Good Friday)

Re: Going bonkers

jellybirddesigns — Sat, 26 Mar 2016 07:22:29 GMT

I think you're right Padi - I'm also now having pages which are crashing in the middle of listings and other random glitches.

I'm going to leave the listings for another couple of days until things hopefully get sorted out.

Re: Going bonkers

ausbargainbasement — Sat, 26 Mar 2016 07:48:12 GMT

What that means is the price must be set in the varition feild not in the main listing.

Re: Going bonkers

ausbargainbasement — Sat, 26 Mar 2016 07:50:34 GMT

Oops sory it beans mark GTIC as not applicablein the variation boxes only not in the main listing.

Re: Going bonkers

clarry100 — Sat, 26 Mar 2016 08:03:01 GMT

Yes what Penny says is correct.

We have seen this error before too.

You have to put "Does not Apply" in for each variation where an item has variations.

But we have found that it also accepts them if you put it in as well at the product level.

If you have it on the variations and NOT at the product level you will get one of those "improve your listings" warnings when you display your Active Listings. So just to satisfy those we have put them in both places. All our stuff is "Does not Apply".

I use File Exchange to list lots of our stuff and when using that if you try to put them in both places for an item with variations you get an error and the item will not list. So their rules are very inconsistent.

Then when you do list the item you get the Active Listing warning I described above, so we manually revise the listing after it uploads to include them at the product level as well.

Re: Going bonkers

erg-auto-electrical-wholesalers — Sat, 26 Mar 2016 08:48:52 GMT

This might help you 😃

https://www.youtube.com/watch?v=ISy0Hl0SBfg

hehe.. 😃

Re: Going bonkers

digital*ghost — Sat, 26 Mar 2016 10:07:41 GMT

I tried to replicate the issue by not enetering anything in the UPC field of the variations and it wouldn't even let me proceed to the next stage until UPCs were set (and gave a completely different warning message), so more than likely a glitch.

Re: Going bonkers

jellybirddesigns — Sun, 27 Mar 2016 02:10:57 GMT

I am now totally confused. Nowhere on my Ebay listing setup does it give me something called a "GTIN".

I can only see the option to enter UPC values at the variation level and I have set all of these to "Does not apply" but it still gives me the error mentioning GTIN's.

Most of my listings have variations with no UPC's and until yesterday, it was no problem.

I have no idea how to complete my new listings now.

Re: Going bonkers

digital*ghost — Sun, 27 Mar 2016 02:21:31 GMT

Try going back to the global item specifics section and seeing if any of the UPC fields are there in error, as well as if they can be removed.

When I tried to replicate the issue last night, I copied an existing listing, but I'll try one from scratch and see if I can replicate it with that.

EDIT: just to confirm, are you listing from scratch, or using 'sell similar' on an existing listing?

Re: Going bonkers

jellybirddesigns — Sun, 27 Mar 2016 02:28:29 GMT

Thanks Digital - actually I may have solved my problem and then I just came back and saw your message.

I WAS using "Sell similar" from existing listings and just after I posted the previous message I decided to try a variation listing from scratch and lo and behold, I got through the procedure with zero issues.

So, it looks like there is some glitch if using "sell similar" with variations.

Re: Going bonkers

phorum_junkie* — Sun, 27 Mar 2016 03:40:44 GMT

I discovered a long time ago that using sell similar with variations ended up taking more time than starting from scratch. While I never had that particular glitch, my category doesn't require UPCs, I have found many other time consuming events which appear to make no sense and use up too much time to work out.