topic Re: Item Didn't Automatically Relist? in Selling

Item Didn't Automatically Relist?

*tippy*toes* — Sun, 10 Apr 2016 10:51:40 GMT

Just wondering if anyone else is having issues with items not relisting when they're supposed to? I had a heap of item finishing tonight, on 2 accounts, all up to their 3rd auto relist. I got the email saying the item didn't sell and will be auto relisted. I then got the email saying that it had been relisted, but I've got all these items sitting in my unsold with a message under them saying this item didn't automatically relist.

The only time that has happened in the past was when all my photos disappeared for no reason. I manually relisted 2 items and there was absolutely nothing wrong with the listing. All photos were there, required item specifics were there, postage details, PayPal details were there, everything was as it should be. The box to tick for 3 free relists was there! Under the dropdown there was the option to remove automatic relist, so they were definitely meant to auto relist.

I thought at first it was just happening on my main account, but then I noticed it was happening on my second account too. Bah humbug!

Re: Item Didn't Automatically Relist?

queenslander-two — Sun, 10 Apr 2016 10:57:21 GMT

Has happened to me over the last two weeks or so. Have kept them in the unsold items and then relisted later. You say you got a relisted message though in your unsolds? have deleted all my relisted messages so I hope I now don't have the same items up twice as only have one of each !!!!!!!!!!.

Re: Item Didn't Automatically Relist?

davewil1964 — Sun, 10 Apr 2016 11:07:50 GMT

I don't get notifications for relists.

I have, twice in the last fortnight, had 3 not relist.

No rhyme nor reason - they show as still having auto-relists and they've been everything between 1 and 3 months old.

Re: Item Didn't Automatically Relist?

*tippy*toes* — Sun, 10 Apr 2016 11:09:43 GMT

In my unsolds, there was the message under them "this item didn't automatically relist". I only relisted the 2 because like you, I only have one of each item, so I'm hoping they don't suddenly auto relist without me realising! It threw me because according to the automated emails, the items had auto relisted.

Re: Item Didn't Automatically Relist?

davidc4430 — Sun, 10 Apr 2016 11:37:57 GMT

i had 2 out of 4 items that should have auto relisted today that didnt. had to use 2 of my spare freebie listings to relist them.

Re: Item Didn't Automatically Relist?

*tippy*toes* — Sun, 10 Apr 2016 12:02:27 GMT

Sounds like it's not just me then. I thought I was going nuts there for a minute! I suppose it's just another day in eBay glitchland.

Re: Item Didn't Automatically Relist?

davewil1964 — Sun, 10 Apr 2016 12:14:22 GMT

"this item didn't automatically relist" will show even if the item is in the relist queue.

I always wait at least an hour before relisting. Although, if it's identical (including the item number, which it should be on a relist), you should get a error along the lines of 'you have already relisted this item'.

Re: Item Didn't Automatically Relist?

*tippy*toes* — Sun, 10 Apr 2016 12:45:19 GMT

I think it was more than an hour when I discovered it. I had that error once before when I used sell similar to relist something, then hit relist on it a few days later. No idea why I used sell similar that time because I normally just relist. But, I digress. I didn't get an error.

Another time I got an error, probably due to the message being there, but it was in the queue. It said I couldn't relist as it was set to auto relist. I was hoping I got that error when I relisted those two, but I didn't 😞

Re: Item Didn't Automatically Relist?

samjess54 — Sun, 10 Apr 2016 13:47:50 GMT

Just had a look and one of mine that should have relisted last night didn't, is now sitting in my 'unsolds' - the free relists box is definately checked on it. Hope it doesn't continue as my 40 freebies are all well and truly spoken for.

Re: Item Didn't Automatically Relist?

umpteenbooks — Sun, 10 Apr 2016 21:18:01 GMT

Over the last two weeks I've also had odd items not being relisted, I thought I'd probably not ticked them but when I checked, no, there was no rhyme or reason! Just another glitch I suspect!

Re: Item Didn't Automatically Relist?

davidc4430 — Sun, 10 Apr 2016 22:38:54 GMT

imagine that, something ebay gives us for free not working properly. the brain trust upstairs will get another pay rise. luckily i try to hold back 8-10 free listings to allow for ebays faults. if alls well i use them the day before the new ones arrive.

Re: Item Didn't Automatically Relist?

merfar2107 — Sun, 10 Apr 2016 23:17:20 GMT

Yes, had lots of them yesterday, and I know there were definitely ticked and still eligible for free auto re-lists. Seems to be indiscriminate though, no patterns, rhyme or reason. However, i didn't get any emails saying they had been relisted, just the usual one saying it didn't sell.

Looks like they're definitely playing with something again!

Re: Item Didn't Automatically Relist?

englishrosegardens — Mon, 11 Apr 2016 00:23:29 GMT

About 3 weeks ago I had something land in unsold with the message about it not having auto relisted. I only list on set days so I left it there, but by my next listing day it had disappeared. It sat there for several days so I checked it out and it had actually relisted straight away, as in long before it disappeared from unsold.

About a week later I had another one land in unsold at an odd time but it didn't disappear like the first and it sat there several days. I checked it out and it had also relisted straight away (it was part of a group and had relisted with all its mates) so I just deleted it from unsold.

In the last few days I've had a few odd ones drop into unsold on two IDs but I haven't yet checked all of them out. I won't waste time checking when they relisted, just whether they did. The strange thing about the most recent ones is that with a few of them I haven't got the item didn't sell email but I did get the one to say they were relisted, and I always get the two emails for everything that auto relists.

Re: Item Didn't Automatically Relist?

*tippy*toes* — Mon, 11 Apr 2016 00:45:19 GMT

My first thought was that they may have actually relisted, but still showing in unsold for some reason, but I checked and they weren't there. Not to worry. I like to have items finishing every night and I didn't have any finishing tonight for Monday, so shall relist them this evening. I've only used 3 of my monthly 40, so have plenty left!

Re: Item Didn't Automatically Relist?

merfar2107 — Thu, 09 Jun 2016 02:28:14 GMT

2 months on and they STILL haven't fixed this. And they don't reply to emails about it.

Re: Item Didn't Automatically Relist?

lotsamagsnbags — Thu, 09 Jun 2016 04:15:29 GMT

no its def not just you. the list 3x tick box has disappeared too when listing new items, or going to check whether you ticked the box in the first place. seems to be intermittant or just luck. I spent some time going and fixing the list 3x option last time it reappeared....sigh!

Re: Item Didn't Automatically Relist?

davidc4430 — Thu, 09 Jun 2016 07:06:13 GMT

its prolly not fixed because no one is trying to fix it

ebays thinking its intermittent, not worth the effort.