topic Re: watch in Selling

watch

Anonymous — Thu, 19 May 2016 22:59:11 GMT

Had to send a reminder to buyer to,pay for item. (Watch) Then had to report non paying buyer. Finally they paid. Now they want a oart reimbursement saying therevare some flaws??? Its 10 years old and second hand! The thing is it works like i bought it yesterday! No malfunction on the correct time at all! How Am i supposed to prove this to paypal? They could of done anything to the watch. They said the jeweller says it has faults. What faults? It works. End of. Now paypal are making a decision. Decision on what? Never using paypal again. Not many honest people out there either. Ive had enough.

Re: watch

digital*ghost — Fri, 20 May 2016 00:22:27 GMT

PayPal will not grant a partial refund through the resolution process on your behalf - with them, it is all or nothing, meaning that if they find in the buyer's favour, they will be instructed to return the watch (at their own expense) in order to receive a full refund of the original payment.

If that happens, and you have any doubts or suspicions about the buyer's honesty, and they do in fact send you a package, don't open until you can do so in the presence of credible witnesses, preferably the police.

Re: watch

tank.metal.upgrades — Fri, 20 May 2016 00:41:28 GMT

Paypal also issues parital refund now. The way that Paypal handles cases has been developing

Re: watch

tank.metal.upgrades — Fri, 20 May 2016 00:49:47 GMT

Having said that, I think Paypal is a better place to resolve disputes.

Paypal gives credits to Australia Post documents.

Ebay does not give any credits to Australia Post documents.

Re: watch

digital*ghost — Fri, 20 May 2016 00:53:19 GMT

@henglongtankparts wrote:
Paypal also issues parital refund now. The way that Paypal handles cases has been developing

There is a provision in eBay's MBG policy for partial refunds:

"Alternatively, with the buyer's consent, we may give a partial refund if an item was significantly not as described. When we give the buyer a partial refund, we don't ask them to return the item. We may require the seller to reimburse us for the partial refund."

But the only mention of it in PayPal's current user agreement shows that the buyer and seller have to agree to it, there's nothing to indicate PayPal will grant a request for a partial refund when a dispute has been escalated:

"S15.7 If you and the seller agree to a refund amount that is less than the amount of the original transaction, and the seller provides you the refund, we will consider your dispute/claim to be successfully resolved."

Re: watch

tank.metal.upgrades — Fri, 20 May 2016 01:02:03 GMT

Not sure. But Paypal did it a few months ago.

Re: watch

amber-eyed-girl — Fri, 20 May 2016 02:38:10 GMT

Is it an automatic/mechanical movement watch?

Sometimes in transit, they can start to behave erratically. Because of the jolting etc. even if really well packed.

Then after a few winds they can settle.

Could, explain why it was working perfectly when you sent it then the buyer had an issue.

Trouble is, you need to know that, and give it time.

Re: watch

Anonymous — Fri, 20 May 2016 03:38:52 GMT

It still works. They just said the jeweller quoted issues on inside the watch. Unbelievable. But yeah the watch works fine.

Thanks for everyones comment 😀

Re: watch

lyndal1838 — Fri, 20 May 2016 04:41:00 GMT

If I paid $400 for a Tag Heuer watch I would like to know that it had been serviced sometime during it's lifetime. Just because "it works" it does not mean it has been looked after....it could well have issues that only an expert watchmaker would detect.

Re: watch

davidc4430 — Fri, 20 May 2016 05:02:08 GMT

i wonder is $400 a good price for this watch.

as in, is it a good price for a top notch watch with no issues or is it the kind of price you would expect to pay for an everday average watch that may well need a good service by a proffessional watch maker.

its like you can buy a cheap porsche but it'll need a lot of money to fix it up

or you can buy an expensive porsche that has documentation showing its had everything fixed.

$400 is lot for a watch to me, but maybe for tag heuer watche its cheap or average.

i think the time to ask tough questions is before you commit to a $400 buy.

Re: watch

amber-eyed-girl — Fri, 20 May 2016 05:32:40 GMT

To be fair, the buyer could have asked all the questions they needed to before purchase (if not in the listing), then found an issue Only upon opening it. Which isn't recommended except for a professional.

If I sold a watch here, I wouldn't be opening it to answer any questions if it was running well and in apparent top-notch condition. It would be sold as is, in running condition, with a lot of photos. But not the insides unless I was a watchmaker or knowledgable jeweller (which I ain't).

As a buyer if I received a watch in good running condition I wouldn't go and get it checked either, right on receipt...if it faltered or failed I would. After giving it a few days to settle in if running but not keeping good time at first. (See my post above)

Opening an expensive watch means replacing the seals that make it water-resistant/proof depending on what it is rated as, for one thing.

Buying an expensive used watch does mean research...prices, and what movement is has if buying as a collector/investor. 400$ isn't too pricey for a ten year old TH in good condition if it's the model or look you want. Again, depends on the model. Can vary a lot for the same brand.

Re: watch

lyndal1838 — Fri, 20 May 2016 05:34:03 GMT

The cheapest Tag Heuer at the moment seems to be about $1500 but that is very basic....no diamonds on the face etc.

I would say it was a decent price...it was won at the starting price with 1 bid but I would still expect a good watch like a TH to be serviced during it's 10 years of life.

These watches last forever if they are treated properly.

Re: watch

Anonymous — Fri, 20 May 2016 05:34:24 GMT

I had a battery changed. The jeweller said it a good watch in good condition. I paid nearly $1700 for. So yep its a great buy.

Re: watch

Anonymous — Fri, 20 May 2016 05:37:30 GMT

No major issues at all. Was purchased for near $1600. Only some scratches etc which i mentioned. Ive never looked into the back of the watch as ive never ever had a problem with it.

Re: watch

amber-eyed-girl — Fri, 20 May 2016 05:45:52 GMT

It has a battery? So a quartz movement. Not much to go wrong there. Basically they run or they don't. If they have a "twitch" with the hand (jump back) it indicates it needs a new battery.

Weird. (The buyer I mean...if it was running fine)

Sometimes watch batteries die in transit. But if they received it running...no need to open it really.

The value of a posh watch with a quartz movement is in, the externals. The movements are worth zip.

I've had watches DOA where I've asked the seller if they'd be prepared to let me take it in and get the battery changed. That costs about 10$ and then when it works everyone's happy.

I don't understand What they think is wrong inside. It's basic.

There used to be a thing where if you opened a Paypal claim, the item has to be as received. So not changed/opened/whatever in any way. I looked at the terms just now and couldn't find it.

Re: watch

Anonymous — Fri, 20 May 2016 05:45:54 GMT

They never complained about the watch not working. It works fine.

Re: watch

amber-eyed-girl — Fri, 20 May 2016 05:48:18 GMT

Maybe clarify with Paypal whether they have voided their buyer protection for a claim by opening the watch.

Give them a call is best (google will get the number)

Re: watch

Anonymous — Fri, 20 May 2016 05:48:31 GMT

Excellent! Thankyou

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Anonymous — Fri, 20 May 2016 05:50:25 GMT

I agree. Im only selling to save up for an upgrade to all gold. But ill buy 2nd hand this time.

Re: watch

amber-eyed-girl — Fri, 20 May 2016 05:53:38 GMT

Good luck.