topic Re: Automated re-listing of items in Selling

Automated re-listing of items

210sheila34 — Sat, 14 May 2016 10:34:34 GMT

I am getting frustrated as some of my items that are listed on eBay are not being relisted automatically even though the box has been ticked for automatic relisting. one in every ten items is not being relisted automatically and should be. They still have 2 free automatic relists left. I have called eBay about this matter but they do not have an answer. There is also another glitch in their system where the price of an item in a 'watch' list is lower than what the actual price is...for auction style listings. Again I have talked to eBay and they admit there is a glitch but 5 days later this glitch is still not fixed. So you may think you are bidding on a $100 item where infact it is $250 start bid...what is going on?

Re: Automated re-listing of items

davidc4430 — Sat, 14 May 2016 11:02:19 GMT

its a glitch. its been talked about in another thread recently.

its not just you.

i had one today not relist.

luckily this month theres an offer of free listing, did you get it? if not its here in the subject titles look down list hopefully it'll work for you.

Re: Automated re-listing of items

kopenhagen5 — Sat, 14 May 2016 11:15:50 GMT

The auto free list problem has been happening on and off for 12 months.

Watch list problem is items appear to show with a US$ conversion but shown as AU$.

(Happening for a week or so)

Re: Automated re-listing of items

go-tazz — Sat, 14 May 2016 11:18:20 GMT

@210sheila34 wrote:
There is also another glitch in their system where the price of an item in a 'watch' list is lower than what the actual price is...for auction style listings. Again I have talked to eBay and they admit there is a glitch but 5 days later this glitch is still not fixed. So you may think you are bidding on a $100 item where infact it is $250 start bid...what is going on?

It's a "glitch" that they don't seem to be to concerned about as it works in their favour,(so more money for them

and stuff the buying members).

They do it by allowing all the fake listings so this just adds another way for buyers to get ripped off,(which

they don't care about as long as it brings in the money as that's their only concern),

Must be the end of year figures that they are trying to boost up so they can show their share holders what

a good investement they are,

Re: Automated re-listing of items

kopenhagen5 — Sat, 14 May 2016 11:29:43 GMT

Perhaps a tad despondant tazz ? I can understand that.

That reminds me, have you a list of items you want a hand with reporting ?

Rainbow rose seeds, lists in pocket bikes etc.

Re: Automated re-listing of items

go-tazz — Sat, 14 May 2016 12:47:20 GMT

@kopenhagen5 wrote:
Perhaps a tad despondant tazz ? I can understand that.

It's so frustrating that they just don't care about the many members that get ripped off by buying items

that don't exist,

That reminds me, have you a list of items you want a hand with reporting ?

Rainbow rose seeds, lists in pocket bikes etc.

Thanks,appreciated but it's absolutely pointless trying to report fake seeds as it all falls on deaf ears,(they

refuse to even remove one listing).

I reported one seller and gave them item numbers of 12 fake seed listings that are made by using food

colouring,Photo Shopped or they can't be grown from seed,(the Monkey faced Orchid being the prime

example).

https://featuredcreature.com/6-amazing-orchids-that-look-just-like-animals/

http://www.australianorchids.com.au/blogs/blog/26600836-monkey-face-orchids-duck-orchids-and-naked-man-orchids-on-ebay-dont-get-ripped-off

The seller still has all the listings in place,

They changed the search category for the Rainbow Rose listings so that my saved search wasn't picking them

up,

This site is controlled completely by the amount of money they can make and they don't give a toss about the

members/buyers that get ripped off on a daily basis.

In the last Email I sent them with the scammer ID in the pocket bike category I also included a "note" to tell them

that they should be able to pick up the scammers by using the same simple search that I use,(this is the first

week in months that there hasn't been a scam listing in that category so maybe they actually tried it),

Re: Automated re-listing of items

kopenhagen5 — Sat, 14 May 2016 13:20:05 GMT

Great work tazz.

Is it worth starting a scam alert thread (similar to hijack hunters) or do you think it will just be removed?

Re: Automated re-listing of items

210sheila34 — Sat, 21 May 2016 22:18:12 GMT

Re:Scammers....I sent a message to eBay regarding a seller who is selling fake Pandora...not even e reply from eBay and the seller is still selling their fake Pandora. I even allerted Pandora Company as they want to know if someon is selling fake Pandora as the company name is trademarked and registered, again, they have not bothered to do anything about it...its been 2 months now.

re: Items not relisting automatically...when I go to relist the item, it tells me the item is listed, I cannot list it but it does not appear in my listed items. When I called eBay, they said yes, it appears listed and I am trying to tell them, no it is not listed and people cannot see the item I am selling. A huge glitch in their system. The customer service rep then had a look at my listings in my account and agreed that it is not showing as being listed, yet their system shows it is there. I was told they would let their tech department know...obviously no one cares. I am so over eBay. I started selling as I lost my job and was a way to get rid of unwanted items that are worth something that can pay the bills. I am looking at other options now seriously.

Re: Automated re-listing of items

210sheila34 — Sat, 21 May 2016 22:26:21 GMT

If you put a particular item in your watch list, it shows as a different price. People are saying it is the US conversion. Now go to US eBays site, log in, go to your watch list, you will notice the actual price is different and does not match what is showing on the AU site...its not even a US conversion...its something else...i cannot believe that after so long eBay has not managed to solve this problem. Most times I find the customer service reps very unhelpful...you will find the odd one that knows what is happening and how to solve a problem but sad to say, most do not know.

Re: Automated re-listing of items

davidc4430 — Sat, 21 May 2016 22:30:10 GMT

its been romoured ebay is in talks at board level to change its name to glitchbay as the number of little problems are growing by the day.

Re: Automated re-listing of items

210sheila34 — Sat, 21 May 2016 22:40:26 GMT

Yes, I got the special promotion of 1000 free listing one week, then the following week I got a promotion for 150 free listing, then the third week I got unlimited free listings which is valid until the end of May and you only pay a listing fee if your item sells. Keep an eye on their so called free listing promotions. When you schedule say 10 items to be listed for a particular time, 10 listings are deducted from your free listings, then when the ten items list at your designated time, another 10 listings are deducted from your free listings. So for 10 items, eBay has deducted 20 free listings! Yes, that is happening! Also if you have previously listed items and clicked the 3 times free automatic relist, when they relist, they too will be deducted from your free listings promotion! Again I called eBay and customer service told me that the policy is that even automated relists will be deducted...when I told them to go to the policy and read paragraph 2 it states that any automatic relists will not be affected or are not actually part of this promotion...they were dumbfounded, did not know what to say. So not even the customer reps know what their company's policy or promotionsl policies are.

Re: Automated re-listing of items

kopenhagen5 — Sat, 21 May 2016 22:42:43 GMT

Yes it is US conversion but seeing as different conversion rates are used on different sites it will show as slightly different amounts.

It will also show differently if you convert from AU to US or convert US to AU.

eBay and PayPal also use different conversion rates depending on which financial institution they use to convert.

Re- scammers. That's a real problem all over the internet. And it's difficult for eBay to prove fake when the item is not in their hand so they are forced to give benefit of doubt. (Innocent until proven guilty)

Re: Automated re-listing of items

davidc4430 — Sat, 21 May 2016 23:22:33 GMT

what started out many moons ago as a simple selling/buying platform for mostly used items has evolved into mega giant mess of rules and fees.

i'm not saying the rules and fees are not warrented, ebay is a private business who can set whatver rules and fees they want.

we as customers have to either agree with ebay and carry on doing business with this crumbling wreckage of a once mighty platform or pack up and go elsewhere.

plenty of sellers have pulled out, moved to other platforms like facebook.

others like me are putting up with it as my selling future is limited, its comming to a natural end as i'm running out of toys to sell. everything i have sold has been from my own private collection. ive sold pretty much everything i want to sell.

i still buy on ebay as its the best place i know of for finding what i want quickly all over the world.

but you have to be careful as there are pitfalls.

i hope ebay cures the many glitches so people are happy again. but i'm not holding my breath as some of the problems have been around a long time without any action from ebay.

the recent splurge of free listings seems very odd to me, id love to know why only some sellers got the offers and other missed out. its really created a us and them situation we didn't need. it would be great if those of us who got offers we couldnt use were able to give them away to someone who needed them. but i guess that would creat more problems.

Re: Automated re-listing of items

*tippy*toes* — Sun, 22 May 2016 00:25:04 GMT

The glitch of the auto relists coming off that 150 promotion has been ongoing for awhile. EBay knows about it and refuses to fix it.

Re the unlimited promotion, you are NOT charged an insertion fee if the item sells. It was the way it was worded on some of the offers that people received that got people confused. I have sold a LOT during this unlimited promotion and there have been no insertion fees charged. Only FVF's. I have saved $297 in insertion fees during this promotion (on my smaller account. Haven't checked my larger account.)

Re: Automated re-listing of items

210sheila34 — Sun, 22 May 2016 04:03:23 GMT

When I asked eBay about the promotions and why some people do not receive the promotion I was told it was an automated, randomly generated thing....the computer system just sends it randomly to people. I did not receive a single promotion from eBay for two years and then I got one after new year and now this month I received 3 separate ones within 3 weeks. I think if they have a promotion, be fair and give it to everyone.

Re: Automated re-listing of items

collect247 — Sun, 22 May 2016 04:13:08 GMT

Ebay doesn't know what FAIR means

Re: Automated re-listing of items

jimmyjoejoe_jnr — Sun, 22 May 2016 04:19:42 GMT

I have not had any promotions since Feb and that was 100 free listings,I also asked ebay why I was not receiving them and was told it was virtually luck of the draw.Imagine my surprise when 2 days later I get a phone call from a very nice to tell me they had looked into my acc and I was most certainly eligible for the promotions couldn't understand why I was not receiving them.She said I should look forward to getting the next ones so we shall wait and see what happens.