topic Re: Australia Post Registered Mail in Selling

Australia Post Registered Mail

southaustraliacardshop — Tue, 31 May 2016 08:53:31 GMT

Hi All

Over the last 4 or 5 weeks I have sent about 8 Registered Letters, Now Quote me if I am Wrong..Registered Mail is supposed to be Trackable From Point A to Point B. Every Registered Letter That I have sent in this period does not show tracking information untill it is delivered, on Australia Post Website. It will show Received By Australia Post at ******** SA and nothing until it is delivered. We are paying for a service which Australia Post are not supplying. If a letter is sent registered it should be trackable through each outlet it arrives at. We are paying for that service are we not?

Paddy

Re: Australia Post Registered Mail

phorum_junkie* — Tue, 31 May 2016 09:19:09 GMT

A SOD parcel usually has incremental tracking as long as it is lodged over the counter at the PO but I do not think I have ever seen that on registered letters. They go through a different type of delivery service and I doubt if they are scanned at any point on their journey. Tracking showing delivery is all you need and that you are getting.

Re: Australia Post Registered Mail

davidc4430 — Tue, 31 May 2016 09:22:01 GMT

you should ask your post office staff about the various ways to send your items and use that as guide to which way is best for you.

Re: Australia Post Registered Mail

heihachi_73 — Tue, 31 May 2016 09:39:57 GMT

I recently had a regular Parcel Post item sent pretty much without any tracking beyond the post office - item lodged at PO shown on tracking (VIC), scanned once at the buyer's local PO (NSW), and that was it. Buyer was nice enough to verify they received the item and left positive feedback. The item still says it's "in transit" today, 20 days later.

You are right, what are we paying for? Parcel rates should also be half that, especially if they are closer to zero grams than 500 and are a dee's bick over the 20 millimetres that the letter gauge dictates. Especially for media-based items such as hard cover books, games and VHS videos which are too thick for said letter gauge (not to mention, just about every other country on the planet has the letter gauge at 25mm, or 1 inch, with the exception of the USPS which is 3/4" or roughly 19 millimetres). It costs around $8 (or was it £4 or something) to send a Super Nintendo cartridge from the UK to Australia (Royal Mail, large letter, no tracking), but close to $30 to send one the other way due to the >20mm = 2kg parcel rule.

Re: Australia Post Registered Mail

southaustraliacardshop — Tue, 31 May 2016 11:39:06 GMT

@phorum_junkie* wrote:
A SOD parcel usually has incremental tracking as long as it is lodged over the counter at the PO but I do not think I have ever seen that on registered letters. They go through a different type of delivery service and I doubt if they are scanned at any point on their journey. Tracking showing delivery is all you need and that you are getting.

Tracking is tracking the item you send from Point A To Point B. Why are we paying $3.80 To Register a letter and you cannot track it from AP Web Site, Something is not right.

Tracking showing delivery is all you need and that you are getting.

This might be true but if you are sending expensive items you should be able to see where it is at at all times I just sent another Registered Letter Value $65.00 See how this ones goes. I HATE AP

Re: Australia Post Registered Mail

digital*ghost — Tue, 31 May 2016 11:47:07 GMT

@southaustraliacardshop wrote:
Now Quote me if I am Wrong..Registered Mail is supposed to be Trackable From Point A to Point B. service are we not?

Sorry, but you are wrong... 😛 Registered post is not sold as a trackable service (even though it usually is). What you are paying for is signature on delivery and insurance (up to $100).

On a parcel, that costs $4.45

Re: Australia Post Registered Mail

thecatspjs — Tue, 31 May 2016 12:02:32 GMT

Registered post is now promoted by Australia Post on their website as trackable with online tracking (with the caveat that this may not be available in some remote or regional areas.

Re: Australia Post Registered Mail

digital*ghost — Tue, 31 May 2016 12:02:32 GMT

@thecatspjs wrote:
Registered post is now promoted by Australia Post on their website as trackable with online tracking (with the caveat that this may not be available in some remote or regional areas.

So it is...

In that case, since I can't edit my previous post now, I'll amend it to, "You're not wrong" (and I am :D).

Re: Australia Post Registered Mail

thecatspjs — Tue, 31 May 2016 12:03:50 GMT

No worries DG 🙂

Re: Australia Post Registered Mail

lyndal1838 — Tue, 31 May 2016 12:04:31 GMT

You beat me to it Digi....

Registered mail gives Proof of Posting if lodged over the counter and Proof of Delivery (signature) with both of these being online trackable in most instances. It does not track items every step of the journey.

Re: Australia Post Registered Mail

southaustraliacardshop — Tue, 31 May 2016 12:14:54 GMT

@lyndal1838 wrote:
You beat me to it Digi....
Registered mail gives Proof of Posting if lodged over the counter and Proof of Delivery (signature) with both of these being online trackable in most instances. It does not track items every step of the journey.

Thank You Lyndal. You hit the nail in the head.

It does not track items every step of the journey.

So why are we paying $3.80 if it is not Trackable via AP Website? AP need to get their act to get act together.

Re: Australia Post Registered Mail

thecatspjs — Tue, 31 May 2016 12:19:19 GMT

It is trackable. On lodgement over counter and frequently (and hopefully) on delivery.

Re: Australia Post Registered Mail

collect247 — Tue, 31 May 2016 12:39:17 GMT

It's trackable at the first point of the journey ie: chullora and the last point which is the local sorting centre where the item is being delivered to and then delivered

and any where in between doesn't really matter and isn't really relevant to AP.

Re: Australia Post Registered Mail

southaustraliacardshop — Tue, 31 May 2016 12:48:28 GMT

@scrambler3333 wrote:
It's trackable at the first point of the journey ie: chullora and the last point which is the local sorting centre where the item is being delivered to and then delivered
and any where in between doesn't really matter and isn't really relevant to AP.

and any where in between doesn't really matter and isn't really relevant to AP.

It does matter we are paying for a service With AP and every step it is accepted at should it should be scanned so as the sender can see it progress. You , I and 10'000 of others are paying for this service which AP are not supplying

Paddy

Re: Australia Post Registered Mail

lyndal1838 — Tue, 31 May 2016 13:02:15 GMT

But surely both buyers and sellers are already complaining about slow delivery services.

What you want is going to slow delivery of registered mail down even more than it is now if the delivery van has to stop at every little PO between point A and point B so every letter can be scanned again and again and again and...................

And there would be the potential for more mail to go missing if it is being packed and unpacked numerous times on its journey.

Re: Australia Post Registered Mail

davewil1964 — Tue, 31 May 2016 13:09:04 GMT

You're not suggesting the AP truck should stop at every town and the driver should spend a day or so scanning every item before he drives to the next town, are you? Or that everything should be fitted with RFID chips and scanners set up in every town/suburb in the country?

It would cost a lot more than $3.80 and if you think the system is slow now....

Otherwise, as suggested, they are likely scanned at the initial PO, any sorting centres along the way, the destination PO and the recipient. Or some of the above.

Re: Australia Post Registered Mail

digital*ghost — Tue, 31 May 2016 13:18:02 GMT

@southaustraliacardshop wrote:
It does matter we are paying for a service With AP and every step it is accepted at should it should be scanned so as the sender can see it progress. You , I and 10'000 of others are paying for this service which AP are not supplying
Paddy

A lot of my parcels are only ever scanned at acceptance, then again on the day of delivery, so this kind of thing is not unique to letters (or, in other words, the tracking service is comparable), and while AP are now promoting registered as having online tracking, the $3.80 fee (as I mentioned above) is still giving you something of value above and beyond the tracking events (the SOD and insurance, which a standard parcel with tracking doesn't have).

Re: Australia Post Registered Mail

davidc4430 — Tue, 31 May 2016 15:50:54 GMT

i have an item that was posted 9am 17 may, went from wallaroo sa to granville nsw thursday 19, then to villawood nsw 6am friday 20, then back to granville 9.48pm 20th.

hasnt changed since then

i sent a message to buyer asking if its been delivered but had no response.

its either been delivered and all is well, or i'm waiting for a 'where is my item'

i'm guessing all is well as if it was me id have been asking 'where is my item' by now.

just a pain the buyer cant take 5 minutes to let me know.

Re: Australia Post Registered Mail

heihachi_73 — Tue, 31 May 2016 17:25:14 GMT

The items should be scanned every time they are dropped off at a post office or mail sorting centre, not just at the counter of the seller's post office and again in the hands of the buyer (if it makes it that far to begin with). Then again, items in the mail shouldn't be going from point A to B via Z, 4, Q, another Q, a third Q and the Batman symbol anyway.

Re: Australia Post Registered Mail

lyndal1838 — Wed, 01 Jun 2016 04:47:43 GMT

@heihachi_73 wrote:
The items should be scanned every time they are dropped off at a post office or mail sorting centre, not just at the counter of the seller's post office and again in the hands of the buyer (if it makes it that far to begin with). Then again, items in the mail shouldn't be going from point A to B via Z, 4, Q, another Q, a third Q and the Batman symbol anyway.

But in many cases items do not get "dropped off" anywhere once they have been picked up from a delivery centre, before being delivered to the buyer.

Are you suggesting that a contractor/courier needs to scan every parcel he has on board every time he stops to drop one off?