topic Re: Advice please... Mystery bank deposit in Selling

Advice please... Mystery bank deposit

jorayjen-1 — Mon, 01 Aug 2016 13:12:16 GMT

Good evening,

I'm hoping someone may help to clear things up for me...

Whilst checking my banking online tonight, I find a deposit dated today for 14.95 in the account used for eBay.

Depositor is 'eBay ID (name)'

I've sold nothing today and have no unpaid items.

A search of this eBay ID shows nobody of that name (google search came up blank too)

This is weird and I wonder what or if I should do next.

Re: Advice please... Mystery bank deposit

bakeandfry — Mon, 01 Aug 2016 14:04:53 GMT

Im not shure if it can be done, but try contacting your bank and see if they can do a trace and recover for the money to go back to whoever deposited it.
Long shot, im out of ideas at the moment

Re: Advice please... Mystery bank deposit

twyngwyn — Mon, 01 Aug 2016 23:04:41 GMT

you have the depositor's name - message them

Re: Advice please... Mystery bank deposit

clarry100 — Mon, 01 Aug 2016 23:40:52 GMT

...A search of this eBay ID shows nobody of that name (google search came up blank too)...

*********************

OP said the ID does not exist. So will be unable to message them.

You can search back thru your sold items over the past 90-days to see if this person has bought from you in the past.

Longer if you download records each month and store them locally on your computer.

How would someone have gotten hold of your bank account details? Do you have them posted on your items?

The only thing that comes to mind is that they were trying to pay another seller and got the account number wrong by one digit or something like that and the funds have ended up in your account.

But then if that was the case the ebayID would show up when you searched for it.

Re: Advice please... Mystery bank deposit

jorayjen-1 — Tue, 02 Aug 2016 00:22:46 GMT

Good Morning,

Deposit still there.

Search of last years sales shows no Buyer of that name.

The only way to find my bank details (apart from Checkout page) is in an invoice sent after a purchase is made.

If it was a valid eBay ID I'd definitely message them.

So I s'pose I'll wait for the poor bu*ger to twig.

Will ask the bank today.

Many thanks

Re: Advice please... Mystery bank deposit

bakeandfry — Tue, 02 Aug 2016 01:19:24 GMT

You have your bank details on your listings, so your buyer could of just sent you the money without going through checkout.

Hopefully they message you!

Re: Advice please... Mystery bank deposit

jorayjen-1 — Tue, 02 Aug 2016 02:24:59 GMT

Thanks Bake..

I finally found where my bank details were in listing - I was unaware of that... (I learn something new every day) and only added them last year when eBay were making it hard for Buyers to find them going through checkout

But there is still no sign of the User ID they used as reference and... my number of items for sale haven't moved since Sunday night - apart from the items I have listed yesterday and today.

Will wait and see

Thanks for you take on it though; it's appreciated muchly

Re: Advice please... Mystery bank deposit

ozstockman — Tue, 02 Aug 2016 05:42:15 GMT

@jorayjen-1 wrote:
Good evening,
I'm hoping someone may help to clear things up for me...
Whilst checking my banking online tonight, I find a deposit dated today for 14.95 in the account used for eBay.
Depositor is 'eBay ID (name)'
I've sold nothing today and have no unpaid items.
A search of this eBay ID shows nobody of that name (google search came up blank too)
This is weird and I wonder what or if I should do next.
Jo

Hi Jo, it cannot be today's sale as there is a very little chance that some buyer has bought it today, transfered their payment into your account and the payment has appeared on your bank account straight away. Bank deposits take usually up to 48 hours to clear and to be shown on a bank account. You should look for past sales within 1-2 days back,

Re: Advice please... Mystery bank deposit

jorayjen-1 — Tue, 02 Aug 2016 06:01:53 GMT

Thanks for your thoughts Oz.......

All sales paid and posted yesterday - nothing happening since.

BUT I've searched for the eBay ID they've used and there is no such animal on any eBay - even on google

Re: Advice please... Mystery bank deposit

ozstockman — Tue, 02 Aug 2016 06:19:46 GMT

@jorayjen-1 wrote:
Thanks for your thoughts Oz.......
All sales paid and posted yesterday - nothing happening since.
BUT I've searched for the eBay ID they've used and there is no such animal on any eBay - even on google
Jo

The person that made that payment could just type their user ID wrong. Or this buyer has some non standard characters in their user ID that their bank does not like and the buyer replaced them with letters. I would not rely on what you see on your bank statement for a user id in this case. Just try to find a recent sale that has the same total as received and check what type of payment method they used to pay for it.

Re: Advice please... Mystery bank deposit

jorayjen-1 — Tue, 02 Aug 2016 06:50:32 GMT

You're having some great ideas Oz ...

So I've changed the word 'and' to '&' between the two names in the ID and ebay still doesn't recognise it

No one has paid by bank deposit for over a month - all PayPal

There are no outstanding payments due - all paid and posted

I'm sure whoever it is will make contact - eventually

Many thanks

Re: Advice please... Mystery bank deposit

phorum_junkie* — Tue, 02 Aug 2016 07:11:39 GMT

I had a malicious deposit some years ago ith no reference and it was not for an amount that I had ever sold an item for, no way of doing anything so after a year I quite rightly assumed I would never hear from anyone wanting their $11.64 back and went on a spending spree

Re: Advice please... Mystery bank deposit

springyzone — Tue, 02 Aug 2016 23:01:12 GMT

It's a bit weird.

My first thought is it is a mistake & has gone into the wrong account. That it is someone who has bought from another seller but didn't type in their full ebay ID, maybe left out numbers or something on the end & just assumed you would be able to work it out by your sales records.

But.. do you have any items at all that are listed for the exact amount that was paid in?

The only other thing I can think of is if some complete newbie read an ad with bank account details and thought that was an alternative way to buy, that they could avoid checkout and paypal & just pay directly via bank deposit.

If that is the case, you may not hear from them as they may not even know about messages.

I'm not sure there is a lot you can do except wait and see if you hear from them.

Re: Advice please... Mystery bank deposit

*tippy*toes* — Wed, 03 Aug 2016 02:09:31 GMT

@ozstockman wrote:
@jorayjen-1 wrote:
Good evening,
I'm hoping someone may help to clear things up for me...
Whilst checking my banking online tonight, I find a deposit dated today for 14.95 in the account used for eBay.
Depositor is 'eBay ID (name)'
I've sold nothing today and have no unpaid items.
A search of this eBay ID shows nobody of that name (google search came up blank too)
This is weird and I wonder what or if I should do next.
Jo
Hi Jo, it cannot be today's sale as there is a very little chance that some buyer has bought it today, transfered their payment into your account and the payment has appeared on your bank account straight away. Bank deposits take usually up to 48 hours to clear and to be shown on a bank account. You should look for past sales within 1-2 days back,

I've had a couple of buyers go into the branch and deposit the money, which sees it go in immediately.

I guess it's possible the the buyer put the wrong BSB in (account numbers can be the same, but have a different BSB). It doesn't explain the username not being valid though. If the ID was something like "bert & ernie", try putting some underscores in, e.g "bert_&_ernie". I don't know what characters are and aren't allowed in deposit descriptions. I'd probably also try some dashes and asterixes.

Re: Advice please... Mystery bank deposit

jfmgray — Wed, 03 Aug 2016 04:29:39 GMT

I am guessing you are correct - a buyer saw the bank details in the listing (probably a newbie) and did not purchase in the conventional way - just deposited the money into the seller's bank account and assumed that the seller would link back to the buyer. There is a limit in the type of characters that banks will accept as reference so the buyer may not have been able to type an accurate ID as reference. I'd wait until the buyer identified themselves via a message or item not received dispute which you can them finalise. In the circumstances, I am sure eBay will fix in any negative dispute situation.

Re: Advice please... Mystery bank deposit

springyzone — Wed, 03 Aug 2016 06:00:32 GMT

If the buyer didn't purchase in the conventional way (buy clicking tghe commit to buy button etc) and just on their own initiative, deposited money into a bank account, I am not at all sure they would be able to open any sort of ebay dispute.

There would be no record of them buying anything and no record of them paying.

The only way i can see that they could get help would be if they were to contact the seller via messages to let them know or else if they rang ebay and explained, plus had the (accurate) name of the seller, ebay may be able to guide them.

Re: Advice please... Mystery bank deposit

jorayjen-1 — Wed, 03 Aug 2016 07:54:20 GMT

Sound thoughts from many of the responders - many thanks to you all

Nothing has changed - so we shall wait and see some more

Re: Advice please... Mystery bank deposit

janeababe — Wed, 03 Aug 2016 08:02:46 GMT

Um, OP, yep... thats mine....
Phorum Junkie, your mystery deposit was mine too....

I was feeling generous at the time .... but now im over it and if you ladies could kindly return those monies back to me, I would like to do some high end retail shopping to accidently buy myself a pair of daggy second hand jeans

Thanx folks xxxx
much appreciated

Re: Advice please... Mystery bank deposit

*tippy*toes* — Wed, 03 Aug 2016 08:42:07 GMT

Too late Jane, I just bought the last pair of daggy high end second hand jeans. I'll sell them to you when I've completely worn them out if you like? I'll let you have them at mates rates. You can trust me, I'm legit. Send me your bank account details, credit card details, including the number on the back, full name, date of birth, licence number and any other details I need to steal your identity. See, I told you I'm legit!

Sorry, when the OP and PJ return your money, you'll have to find something else to do with your fortune. I hope you're charging them interest.

Re: Advice please... Mystery bank deposit

janeababe — Wed, 03 Aug 2016 08:50:46 GMT

Tippy... I'll send you a certified copy of my passport too, just to be safe

I was really wanting some high end retailers` employee's daggy used jeans too! bugga....

I'll just have to settle for the ridgy didgy jeans instead... oh the agony!

I tell you what... when i get my 2 refunds from these cheeky ladies.. I'll shout you a vowel! Hows that sound?? I kinda like the sound of tippy toesi.............. rolls of the tounge nicely.
You're so lucky to have a good friend like me....