topic Re: Has the no Digital Items rule been lifted? in Selling

Has the no Digital Items rule been lifted?

tpz_no1 — Sun, 14 Aug 2016 11:11:03 GMT

About 12 months ago I seen digital items on the prohibited. But I cant see it anymore. Is the sale of these items now allowed on eBay Australia?

Regards

Re: Has the no Digital Items rule been lifted?

kopenhagen5 — Sun, 14 Aug 2016 11:16:41 GMT

Digital delivered goods - http://pages.ebay.com.au/help/policies/downloadable.html

Re: Has the no Digital Items rule been lifted?

tpz_no1 — Sun, 14 Aug 2016 11:31:40 GMT

Ahhh thank you. So now I've have bought a digital download item, and the download doesnt even work. Am I even going to be able to have my money refunded?

Re: Has the no Digital Items rule been lifted?

imastawka — Sun, 14 Aug 2016 11:38:44 GMT

Aren't your items digital downloads?

Delivery within an hour ('cept when you're sleeping) seems a bit suss

Re: Has the no Digital Items rule been lifted?

tpz_no1 — Sun, 14 Aug 2016 11:42:36 GMT

Yes they sure are, on ebay.com where it is allowed

Re: Has the no Digital Items rule been lifted?

tpz_no1 — Sun, 14 Aug 2016 11:43:10 GMT

What is suss? it is allowed on US ebay, does my feedback seem suss?

Re: Has the no Digital Items rule been lifted?

*tippy*toes* — Sun, 14 Aug 2016 11:46:02 GMT

@tpz_no1 wrote:
Ahhh thank you. So now I've have bought a digital download item, and the download doesnt even work. Am I even going to be able to have my money refunded?

Uuuummmmm, no. Digital goods have no buyer protection.

UPS worldwide express plus postage. Sounds expensive! 😄

Re: Has the no Digital Items rule been lifted?

tpz_no1 — Sun, 14 Aug 2016 11:47:50 GMT

I wanted microsoft office, after purchasing I realised it was a digital download (Purchased from Australian eBay).

The download doesnt work

Re: Has the no Digital Items rule been lifted?

imastawka — Sun, 14 Aug 2016 11:58:20 GMT

Ebay.com policy on digitally delivered goods -

http://pages.ebay.com/help/policies/downloadable.html

You need to list your item only in the Everything Else > Information Products category using only the Classified Ad format.
Your listing clearly states that you legally own the content (sometimes called intellectual property) or are authorized to sell it by the owner, the owner's authorized agent, or the law.

Seems you're not in the right category nor do you state that you are the owner
in your listings

Just sayin'

Re: Has the no Digital Items rule been lifted?

tpz_no1 — Sun, 14 Aug 2016 12:08:59 GMT

Why thank you, I will change a few words in my description

Re: Has the no Digital Items rule been lifted?

imastawka — Sun, 14 Aug 2016 12:13:17 GMT

I did say 'just sayin'

But what about the category?

Re: Has the no Digital Items rule been lifted?

englishrosegardens — Mon, 15 Aug 2016 08:06:46 GMT

@*tippy*toes* wrote:
@tpz_no1 wrote:
Ahhh thank you. So now I've have bought a digital download item, and the download doesnt even work. Am I even going to be able to have my money refunded?
Uuuummmmm, no. Digital goods have no buyer protection.

UPS worldwide express plus postage. Sounds expensive! 😄

Digital goods have protection through paypal, since last year or early this year. How you prove you didn't get it might be interesting.

Re: Has the no Digital Items rule been lifted?

phorum_junkie* — Mon, 15 Aug 2016 09:54:47 GMT

I would contact Microsoft, can't remember the address to report fraudulant items in Aus but I am sure google will find it for you.

They take a dim view of people selling their software when it is pirated which yours probablly is, either that or it is an OEM version.

I would also tell the purchaser that you are going to report them to Microsoft and Paypal if they do not refund you within 48 hours.

After that you have to cross your fingers and hope they are situated in a country where Microsoft can 'get' them or Paypal come through for you.