topic Re: Images - need 100% correct answer in Selling

Images - need 100% correct answer

autoelectricalaccessories — Fri, 19 Aug 2016 11:45:05 GMT

Hi all,

I have had a look at eBays image policy and it seems pretty clear cut in relation to images - no borders / text / additional logos etc etc. Why is it then that every other seller in my industry has listings with borders / backgrounds / text / logos that clearly have been edited - both in gallery images and main listing images? I have heard if you host the images yourself you can do what you like - is that what everyone is doing? I would love to have a clear cut answer to this one. Thanks.

Re: Images - need 100% correct answer

davewil1964 — Fri, 19 Aug 2016 12:05:16 GMT

Short answer - ask eBay. Which the boards are not.

Longer answer - whatever you can get away with. if your images are accepted, they are acceptable.

Stop sweating the small stuff.

Re: Images - need 100% correct answer

screamingdemon_2007 — Fri, 19 Aug 2016 12:38:48 GMT

Hi, between my 3 stores I have around 25,000 items listed. Many have words or modified backgrounds etc. I have never had any issues or complaints and it seems most sellers do it anyway...

Don't stress about it.. its really not an issue.

Re: Images - need 100% correct answer

trailer-board-paradise — Sat, 20 Aug 2016 02:31:13 GMT

I agree. I saw the update (was it a year ago now?) requiring all images to have no data written on them/logos, etc. I complied but many people continue. There is no point of having a policy if it is not taken seriously by both sides.

Re: Images - need 100% correct answer

k1ooo-slr-sales — Sat, 20 Aug 2016 04:41:55 GMT

there was a thread some time back about this. I recall finding in an eBay policy that although the rule applies it IS NOT enforced.

Those that are still including text and borders will not be sanctioned by eBay. I will try to dig up the old thread and post a link on this one.

Re: Images - need 100% correct answer

jensmanchester-australia — Sat, 20 Aug 2016 06:44:30 GMT

At one stage ebay intended to bring in this policy but then backed down on making it compulsory - they recommend to avoid borders, texts etc in photos but it is not against any ebay policy if sellers do use borders etc.

http://pages.ebay.com.au/help/policies/picture.html

Re: Images - need 100% correct answer

k1ooo-slr-sales — Sat, 20 Aug 2016 08:12:39 GMT

@autoelectricalaccessories wrote:
Hi all,
I have had a look at eBays image policy and it seems pretty clear cut in relation to images - no borders / text / additional logos etc etc. Why is it then that every other seller in my industry has listings with borders / backgrounds / text / logos that clearly have been edited - both in gallery images and main listing images? I have heard if you host the images yourself you can do what you like - is that what everyone is doing? I would love to have a clear cut answer to this one. Thanks.

I hope this post meets your "100% correct answer" criteria, let me know if it does not and I will be sure to think twice before proffering advice in the future.

I found on this page http://sellercentre.ebay.com.au/selling-on-ebay/pictures (in the seller centre). Here is a screengrab with a nice red box around the section that says they are not enforcing the recommendations:

Re: Images - need 100% correct answer

book-of-hezekiah — Sat, 20 Aug 2016 11:06:42 GMT

I remember when they first brought the rule in and did enforce it. The enforcement was very hit and miss - the photos that were the cause for the rule were ignored and some photos that contained an object with writing, such as a book or a t-shirt, got rejected because the image bots thought they images didn't comply.

Quite the farce that took far too long to resolve.

Re: Images - need 100% correct answer

k1ooo-slr-sales — Sat, 20 Aug 2016 12:21:02 GMT

I used to sell camera lenses on another ID when we had to pay a fee for every listing. I would print the lens characteristics and serial number on a piece of paper and then sit the lens on the paper for the gallery pic. This gave me what amounted to a subtitle for the listing without having pay the extra charge for a subtitle. I guess this is why eBay introduced the rule . . . . . which later became a recommendation.

Re: Images - need 100% correct answer

trailer-board-paradise — Tue, 23 Aug 2016 06:16:40 GMT

Aha...good to see that but depednding where you look Ebay does stress the following in the Seller Centre hence general confusion - http://pages.ebay.com/sellerinformation/how-to-take-product-photos/ebay-photo-requirements.html

Borders aren’t allowed on any of your photos.
Watermarks are allowed for ownership and attribution, but not for marketing information, specific details about your item, or customer service
No text or artwork (such as “Free shipping” or seller logos) may be added to the photo.

Re: Images - need 100% correct answer

jensmanchester-australia — Tue, 23 Aug 2016 07:43:43 GMT

@trailer-board-paradise wrote:
Aha...good to see that but depednding where you look Ebay does stress the following in the Seller Centre hence general confusion - http://pages.ebay.com/sellerinformation/how-to-take-product-photos/ebay-photo-requirements.html

Borders aren’t allowed on any of your photos.
Watermarks are allowed for ownership and attribution, but not for marketing information, specific details about your item, or customer service
No text or artwork (such as “Free shipping” or seller logos) may be added to the photo.

That is for ebay.com - not for the Australian Site. Different sites have different rules

Re: Images - need 100% correct answer

trailer-board-paradise — Wed, 24 Aug 2016 02:26:30 GMT

Arghhh...

Thanks for pointing that out. I thought I had checked the URL.