topic Re: Overseas address in Selling

Overseas address

jimmyjoejoe_jnr — Sat, 03 Sep 2016 07:06:12 GMT

Hi, I just sold an item and when I went to send invoice address is in USA ,I have blocks in place for not selling overseas but when I looked at feedback it says member in Aus.Do I have to send to USA or can I cancel the sale if that is the address.Thanks

Re: Overseas address

collect247 — Sat, 03 Sep 2016 07:14:47 GMT

Message the buyer and politely ask can they confirm their mailing address before you invoice them.

Re: Overseas address

jimmyjoejoe_jnr — Sat, 03 Sep 2016 07:18:27 GMT

Thanks have done this no reply as yet.

Re: Overseas address

clarry100 — Sat, 03 Sep 2016 07:36:45 GMT

I had one of these last week but the buyer was in NZ.

I went to send an invoice but the address said NZ and we don't send to O/S at all.

But the sales record said Perth address.

So I messaged the buyer and she said oh yeah sorry I'm in NZ now. The other address is my mum's.

I said I can give you a quote for postage to NZ but it won't be FREE.

She said no I don't want it now. Then have heard no more.

Its currently on an Unpaid Item Dispute.

Re: Overseas address

jimmyjoejoe_jnr — Sat, 03 Sep 2016 07:55:51 GMT

If I don't get an answer by tomorrow I will just cancel the sale,do I cop a defect if I do that.

Re: Overseas address

clarry100 — Sat, 03 Sep 2016 10:32:37 GMT

You won't get a defect if you select the reason that there is a problem with the buyer's address.
But I would recommend you go with the unpaid item dispute process as you retain control.
If you go the cancel route you pass control to the buyer. They have to accept it for you to get back your fees. Or do nothing for 10 days after which you will get your fees back.
There is a chance they could reject it also. In which case you will lose your fees.

Re: Overseas address

toysandthings12 — Sun, 04 Sep 2016 22:44:06 GMT

I always go the way of unpaid item after several of the otherway doing it n takes 10 days n can get refused n **bleep**. Had several overseas purchases lately n we dont ship overseas n shouldnt show up on overseas searches. Plus by doing unpaid item its recorded against them. I have buyer limits n pretty strict on it.

Re: Overseas address

*tippy*toes* — Mon, 05 Sep 2016 09:53:45 GMT

You seem to be having some issues with your N key. You might want to get that looked at.

Re: Overseas address

imastawka — Mon, 05 Sep 2016 10:04:37 GMT

Re: Overseas address

englishrosegardens — Mon, 05 Sep 2016 10:05:22 GMT

I was checking my business policies the other day and found that all the overseas countries I'd ticked had somehow got unticked. I was lucky nobody bought from overseas while they were like that. I know I didn't untick them! I'll be checking regularly from now on.

Re: Overseas address

clarry100 — Mon, 05 Sep 2016 20:23:51 GMT

@englishrosegardens wrote:
I was checking my business policies the other day and found that all the overseas countries I'd ticked had somehow got unticked. I was lucky nobody bought from overseas while they were like that. I know I didn't untick them! I'll be checking regularly from now on.

Well that is weird. I also found this too in the last couple of days.

I thought I must have been going daffy and somehow had unticked them all.

Looks like someone has been tinkering again.

Better check our other accounts now you have said that, I thought it was me.

Re: Overseas address

imastawka — Tue, 06 Sep 2016 01:13:52 GMT

They've been tinkering with more than that.

Someone unchecked the auto 'accept offer' and they all went elsewhere to buy!!

Only found out with the 'You have rejected...' email.

Do we have to double check everything now?

Re: Overseas address

lyndal1838 — Tue, 06 Sep 2016 01:44:17 GMT

@imastawka wrote:

Do we have to double check everything now?

Yep, it would appear so if the boards are anything to go by.

A number of threads have pointed out changes that have occurred and the member swears it wasn't them yer honour.

It is happening too much to be a coincidence.

Re: Overseas address

englishrosegardens — Tue, 06 Sep 2016 03:52:58 GMT

I never use make an offer but recently I'm occasionally finding one of my listings has it. I bulk relist and auto-relist, and there's no reason for it to appear then as it's only when you relist a single listing it's pre-ticked.

They'd better not start changing our prices on us!!!!!!!