topic Re: ebay Postage labels not printing in Selling

ebay Postage labels not printing

mako11948 — Sun, 02 Oct 2016 21:03:31 GMT

Anyone else having this problem?

I'm wondering if it's got anything to do with the Aus Post increases.

Had to use Click & Send this morning - which is still working OK - even though it cost me $8.25 instead of my normal cost of $7.15 with ebay.

I am assuming ebay will increase their prices too and that's why I can't do anything at the moment.

PS: Done the cache and cookie thing and changed browsers - made no difference.

Re: ebay Postage labels not printing

combargain — Sun, 02 Oct 2016 22:01:21 GMT

Same here. Guess it is because of the pricing upgrade of Australia Post.

Re: ebay Postage labels not printing

vproshop — Sun, 02 Oct 2016 22:09:21 GMT

Yes, same with me, Ebay postage system not working.

hopefully they are just feeding in the new rates and be back online again

soon.

But something tells me this topic on the forum is going to get quite busy over the next couple of days

due to the usual circumstances of ebay systems not working normally or delay in getting it online.

Will have to resort to Click n Send for the next few days I'd say.

Re: ebay Postage labels not printing

sacramentalstoles — Sun, 02 Oct 2016 22:30:02 GMT

Click n Send isn't working either

Re: ebay Postage labels not printing

lane-ends — Sun, 02 Oct 2016 22:35:23 GMT

same here, neither is working for me.

If they dont fix it soon there is going to be some long queues at POs to do it old school method. Unless POs systems are down too..

Re: ebay Postage labels not printing

pruetrading — Sun, 02 Oct 2016 23:06:02 GMT

C&S not working for me either. Anyone spoken to them?

Re: ebay Postage labels not printing

zippysmum2015 — Sun, 02 Oct 2016 23:41:58 GMT

I had this problem too but if you change the date to post/ship to tomorrows date (4th October 2016) you will be able to print and pay for your label. Prices have gone up to sadly! 500grm satchel is now $7.40

Re: ebay Postage labels not printing

e-clearances — Mon, 03 Oct 2016 00:11:44 GMT

Thanks heaps for that. Never even noticed I could do that until your post.

Re: ebay Postage labels not printing

zippysmum2015 — Mon, 03 Oct 2016 01:24:33 GMT

Pleasure glad I could help! I was a bit worried I wouldn't be able to lodge the parcels today at the PO (with tomorrows shipment date) even though I had printed and paid but I can confirm that they are scanning perfectly and being accepted by Aust Post no problems at all 🙂

Re: ebay Postage labels not printing

lyndal1838 — Mon, 03 Oct 2016 03:34:16 GMT

It is a public holiday here in NSW so the post offices are closed. That would explain why it will not work with today's date.

Re: ebay Postage labels not printing

rmjkmg2017 — Mon, 03 Oct 2016 04:07:44 GMT

I have had this problem before but don't remember how long it taken to get fixed now I get it again today being able to select service but it's not showing up a postage price or print button so I can't print a label to pay later at Australia Post price without eBay discount. Bad way to learn about satchel prices going up, time to download Australia Post postage prices again

Re: ebay Postage labels not printing

black*poppy — Mon, 03 Oct 2016 05:13:14 GMT

@lyndal1838 wrote:
It is a public holiday here in NSW so the post offices are closed. That would explain why it will not work with today's date.

That's a new one. I've never had a problem selecting Sunday as my Ship Date. I'm in Melb so maybe wasn't aware that post offices are open on Sundays in NSW?

Pretty sure it's a glitch while all the systems are updating and reintegrating.

Re: ebay Postage labels not printing

lyndal1838 — Mon, 03 Oct 2016 05:18:16 GMT

It is Monday here and a public holiday....and the post offices are closed on Sundays and public holidays.

Re: ebay Postage labels not printing

black*poppy — Mon, 03 Oct 2016 06:55:41 GMT

So why can I choose ship dates on Sundays? I really don't think the post office opening hours are anything to do with the eBay labels printing, lol

Re: ebay Postage labels not printing

thecatspjs — Mon, 03 Oct 2016 08:06:19 GMT

@zippysmum2015 wrote:
I had this problem too but if you change the date to post/ship to tomorrows date (4th October 2016) you will be able to print and pay for your label. Prices have gone up to sadly! 500grm satchel is now $7.40

Thank you zippysmum for this workaround - most helpful.

Re: ebay Postage labels not printing

collectibles_in_canberra — Tue, 04 Oct 2016 11:20:32 GMT

We still cannot print labels.

When we click on 'Create Label' or any drop downs to change date etc nothing happens at all.

Nothing is responding.

Re: ebay Postage labels not printing

peachypurple — Thu, 13 Oct 2016 02:52:19 GMT

I spoke to eBay yesterday about the postage labels no longer printing and was told it was because the upgrade to Wndows 10 is not compatible with the eBay system and so I would need to get a technician to correct my problem. This seems an unacceptable solution to their problem of incompatibility within their system. Not very happy.

Is anyone else still having trouble printing labels?

Re: ebay Postage labels not printing

clarry100 — Thu, 13 Oct 2016 03:10:39 GMT

We use Click and Send.

The 10% saving to be had by using the ebay label system is simply not worth the many headaches I read about on here.

No such compatibility issues with C&S.

Re: ebay Postage labels not printing

thecatspjs — Thu, 13 Oct 2016 08:24:18 GMT

Taken some of buiness over to click and send too.

How nice is to mass process and print out labels - with four labels to a page.and a tax invoice in the one hit 🙂

How amazing is that tecnology eBay .... shame you cant use some of your billions to fund such things

Ease of processing and time and other resources saved, well worth the tiny little bit extra for each label . ...