topic Re: Aust Post parcel rate increases not updated by eBay in Selling

Aust Post parcel rate increases not updated by eBay

5kazam — Sun, 02 Oct 2016 21:49:36 GMT

As we all know, Aust Post parcel rate increases are effective as of today.

I just had a look at a few of my listings and noted that the standard Melbourne metro delivery rate has not changed from $10.05 to $10.40. And the <500 rate has not changed from $7.45 to $7.60.

Is it too early in the day for eBay to update the postage rates?

Or are we all going to lose extra money on postage because the eBay calculated rates aren't updated.

It won't affect me too much, as I don't sell much anyway, but other higher volume sellers could be quite a bit out of pocket.

Re: Aust Post parcel rate increases not updated by eBay

beautysecretfashion — Sun, 02 Oct 2016 23:43:13 GMT

I think ebay are in the process of updating because I am unable to produce an ebay postage label yet. So hopefully it will be updated today so I can process for postage tomorrow. (Qld Public Holiday today).

Re: Aust Post parcel rate increases not updated by eBay

rubyjamfabric — Sun, 02 Oct 2016 23:51:57 GMT

I've already had three sales this morning and the ebay calculated shipping is at the old rate so I guess I have no choice but to take the hit.

Re: Aust Post parcel rate increases not updated by eBay

northern_4x4 — Mon, 03 Oct 2016 00:12:42 GMT

Yeah this has really stuffed my day. I processed 50 odd orders yesterday via C & S but didnt pay for them as I was waiting until today to do anymore orders that may have come through over night, forgetting about the price increase change as of today. I go into C&S this morning only to find I cant do anymore orders because of a glitch in their system, and, I can't even pay for the 50 odd orders I have already done that are waiting to go today.

Awesome! Now I have to notify each customer and try to explain this to them.

Re: Aust Post parcel rate increases not updated by eBay

5kazam — Mon, 03 Oct 2016 00:22:13 GMT

JMO, but eBay should have been ready for the price increases, and it should have been ready to go at 12.01am today.

I guess the quirky upside of this is that eBay are going to be losing out on their FVF on post.

Even though sellers are going to be losing, the total will be less 9.9% that otherwise would have been taken by eBay.

Re: Aust Post parcel rate increases not updated by eBay

sacramentalstoles — Mon, 03 Oct 2016 01:32:46 GMT

Click n Send is working now - with the new rates...*sigh*

At least it accepted my first item...let's see what happens when I go to pay & print labels

Re: Aust Post parcel rate increases not updated by eBay

designerlabels4u* — Mon, 03 Oct 2016 01:58:55 GMT

I have not had any issues or problems at all with printing out about 7 postage labels through eBay since about 7 .30 this morning .

I was charged the new rate from $7.15 now showing $7.40 for the 500grm satchels.

Re: Aust Post parcel rate increases not updated by eBay

5kazam — Mon, 03 Oct 2016 04:07:11 GMT

All of my listings are still showing the old rate.

I even did a search using a different browser (used for my other id) for one of my items on this id - and it still shows the old rate ($10.05).

Re: Aust Post parcel rate increases not updated by eBay

worthingtonsupplies — Mon, 03 Oct 2016 06:30:06 GMT

I didn't even get a message from eBay saying that there was going to be a price increase. I even rang eBay to confirm this.

I personally will be voting with my feet. Which courier company are people going to switch too? Maybe we could all get together in a one big switch style to get a discount with another carrier?

Who's keen?

Re: Aust Post parcel rate increases not updated by eBay

davewil1964 — Mon, 03 Oct 2016 07:33:24 GMT

@worthingtonsupplies wrote:
I didn't even get a message from eBay saying that there was going to be a price increase. I even rang eBay to confirm this.

I personally will be voting with my feet. Which courier company are people going to switch too? Maybe we could all get together in a one big switch style to get a discount with another carrier?

Who's keen?

Announcement 19/9 - http://www2.ebay.com/aw/au/201609.shtml#2016-09-19144650?_trksid=p3984.m2301.l3955

What more hand-holding do you need?

Re: Aust Post parcel rate increases not updated by eBay

5kazam — Mon, 03 Oct 2016 09:07:57 GMT

Well when you look at this eBay announcement, wouldn't you think that eBay itself would be up and running with updated calculated post rates by 12.01am on 3rd October.

How much notice do they need to give themselves !!!