topic Re: Feedback in Selling

Feedback

xrojox — Thu, 27 Oct 2016 00:58:53 GMT

I recently sold an item which was paid for but then the buyer requested to cancel the sale. I was happy to refund his money.

My problem is that ebay will not allow me to enter feedback for this transaction but at the same time keep asking me for feedback.

What is going on with ebay ?

Re: Feedback

*sparklz* — Thu, 27 Oct 2016 01:06:43 GMT

ebay see the purchase as cancelled

But why would you want to leave feedback for the buyer for stuffing you around.

You can not say anything negative or ebay will remove the feedback if the buyer requests it and you then get a black mark for a false positive.

Just forget it and move on I am afraid.

And as for ebay contradicting them self That is normal

Re: Feedback

performance_parts_clearance_centre — Thu, 27 Oct 2016 04:26:35 GMT

"...the buyer requested to cancel the sale..." Remember when that never happened? When sales were final?

Y'know, the whole "you are agreeing to and entering into a legally binding contract to purchase the item from the seller" bit?

Re: Feedback

phorum_junkie* — Thu, 27 Oct 2016 05:35:54 GMT

Buyers and sellers have always been able to request a cancellation, it was just that ebay did not trumpet the information loud and long. If a buyer does request a cancellation there is nothing to stop a seller from waiting the 4 days and opening an unpaid item dispute which is what many sellers do as a matter of course now.