topic Re: The 3 auto-relists are NOT free anymore. in Selling

The 3 auto-relists are NOT free anymore.

wizardess2 — Mon, 31 Oct 2016 05:25:34 GMT

I always list my items during the free listing period and choose to have them auto relisted for free as the little relist box says.

However, since last month i have been getting charged whenever the relists happen. I checked my account today, same thing. So i chat to the lovely person on the Ebay help team. She tells me now that unless i'm in the free listing period, i will be charged for the auto-relists.

**bleep**!!...They are supposed to be free, and guess what, it still says it's free to relist when you go to list your item.

Be warned sellers, auto- relists are NOT free.

And i reccon Ebay are just letting people discover this for themselves because i certaintly didn't hear anything about this change.

Keep a close eye on your accounts that's all i can say.

Re: The 3 auto-relists are NOT free anymore.

wizardess2 — Mon, 31 Oct 2016 05:34:13 GMT

This also applys to the 'good til cancelled' format as well.

Re: The 3 auto-relists are NOT free anymore.

twyngwyn — Mon, 31 Oct 2016 05:44:13 GMT

Something doesn't sound correct....I get the 3 free relists & have never paid fees....unless they go to unsold & I relist again??

Re: The 3 auto-relists are NOT free anymore.

englishrosegardens — Mon, 31 Oct 2016 07:01:54 GMT

GTC listings have always been charged for every month, unless you've got enough free listings at the time to cover them. The difference between a GTC listing and a 30-day listing is that the 30-day listing gets a new number if it auto relists, and it drops into unsold after 3 relists (4 cycles in total). GTC listings are charged every 30 days and auto relist doesn't apply to them. They retain the same item number and the selling history (if there are multiples of it).

Re: The 3 auto-relists are NOT free anymore.

sydney-diecast-kingdom — Mon, 31 Oct 2016 07:23:02 GMT

Just checked my items that were automatically (3 free) re-listing and there was no re-list fees.

I just edited a couple and they came up as FEES SO FAR: $0.00

Re: The 3 auto-relists are NOT free anymore.

thesoulyearns — Mon, 31 Oct 2016 07:46:09 GMT

I think that makes sense, re: being charged for the re-lists unless you have the required amount of free listings available per month.

It's handy to just have the listings automatically roll over but good to be cautious and just re-list it manually yourself. That way, you can check how many listings you have left for the month and then re-list with how many free you have available.

Regarding GTC, I use them alot now and they're great. I always make sure to fall either right on or just short of the 40 free listings per month, though. So that might mean waiting for some things to sell before listing other things or listings in bulk lots to speed things along.

With GTC, it can be a little tricky sometimes to work out how many listings will make it within the 40 free, including the ones that are about to roll over, but it's worth taking the time to do that.

Re: The 3 auto-relists are NOT free anymore.

chameleon54 — Mon, 31 Oct 2016 09:01:07 GMT

Did you list some of the items under one of the bonus 150 free listings promotions ? My understanding is that relists from these promotions are not free.

Re: The 3 auto-relists are NOT free anymore.

davewil1964 — Mon, 31 Oct 2016 10:55:20 GMT

@thesoulyearns wrote:
I think that makes sense, re: being charged for the re-lists unless you have the required amount of free listings available per month.

It's handy to just have the listings automatically roll over but good to be cautious and just re-list it manually yourself. That way, you can check how many listings you have left for the month and then re-list with how many free you have available.

Regarding GTC, I use them alot now and they're great. I always make sure to fall either right on or just short of the 40 free listings per month, though. So that might mean waiting for some things to sell before listing other things or listings in bulk lots to speed things along.

With GTC, it can be a little tricky sometimes to work out how many listings will make it within the 40 free, including the ones that are about to roll over, but it's worth taking the time to do that.

Did you READ the OP?

They were claiming free relists weren't. The ones that don 't require relisting until the full cycle has expired.

I'm with the rest. My free relists are still happening. And still free.

Re: The 3 auto-relists are NOT free anymore.

gabrielle255 — Mon, 31 Oct 2016 11:15:22 GMT

This had me really worried, as I use the free 3 relists and have found items do often sell 2nd or 3rd time around. I just checked the seller Centre re fees and it clearly states the relists are free, and do not count towards monthly free allowance, provided you're a non store account.

Re: The 3 auto-relists are NOT free anymore.

*tippy*toes* — Mon, 31 Oct 2016 11:17:38 GMT

I've had no problems with the 3 free relists either. Never been charged.

All I can think of is the OP must have taken up the 2664 promotion which for whatever reason do charge you for the free relists. By charge I mean that 1 listing gets used up every time an item auto relists until the relists run out and it drops into unsold.

If the OP hasn't used the 2664 promotion then they need to ring eBay.

Re: The 3 auto-relists are NOT free anymore.

englishrosegardens — Mon, 31 Oct 2016 12:40:02 GMT

I suspect OP has been using GTC and thought they ran forever without a monthly charge.

Not sure about their comments about ticking the box for free relists though.

I think if you're subscribed to SMP (??) you get charged for subsequent relists, but I'd imagine they wouldn't see the check box for the relists in the first place.

I doubt OP will be back. I remember their last thread and how they quietly disappeared. Their current post/s didn't seem interested in solving anything, only in spreading panic. I take this sort of post with a grain of salt, though I acknowledge that with all the glitches at the moment anything is possible. I seem to remember somebody else said in the forums a few days ago that they were being charged for relists. Unfortunately a lot of sellers don't understand GTC and a lot will get caught out now that it's available for non-store sellers.

Re: The 3 auto-relists are NOT free anymore.

wizardess2 — Mon, 31 Oct 2016 22:23:55 GMT

As i said, i've only noticed this hapening since last month. I've checked my other invoices for the year and they are all fine.

I use my 40 free listings and only sometimes special promotions, which i have been doing a few years now, so why suddenly are my relists costing me??

So i am only quoting what the Ebay lady told me.

Ii thought i would be helpful and make people be aware of this, but if i'm just going to get accused of spreading panic, i won't bother trying to be helpful ever again, i'm sorry i wasted your time.

As for Englishrosegardens coment.

I dissapeared from that post when i saw that i was getting bullied, and with my mental state at the time, i really didn't need that. I was absolutley disgusted at those coments from complete strangers, making me feel so unwelcomed, when i never attacked any of them.

Maybe in future you should consider the repercussions of your hateful comments, especially when you don't know how the other person may take it. If i wanted to be bullied i'd go back to school.

This is definately the last time i'm commenting on any forums ever.

Re: The 3 auto-relists are NOT free anymore.

thesoulyearns — Mon, 31 Oct 2016 22:55:00 GMT

@davewil1964 wrote:

Did you READ the OP?
They were claiming free relists weren't. The ones that don 't require relisting until the full cycle has expired.
I'm with the rest. My free relists are still happening. And still free.

Yep and in response to a question that I was going to ask, here are the terms of the three free re-lists for non-business sellers:

When you create a listing, here's how you can set it to relist automatically: Select Sell > Review your listing > Automatically relist this item up to 3 times if it doesn't sell.
The initial listing counts towards your monthly free listings (or an insertion fee is charged, if you've already used your entitlement), but the automatically relisted items don't.

So, I guess anyone who is being charged a fee within those guidelines should be entitled to a fee credit, unless they're a business seller. I just wasn't sure, that's why in my previous post I wrote "I guess it makes sense" but in reality it does say that the re-lists are still free, even if you go over your 40 quota.

Re: The 3 auto-relists are NOT free anymore.

sandy8888gold — Sun, 03 Sep 2017 21:38:41 GMT

I am finding now that the 40 free listings are free but if you want to "make more edits" they charge $1.65.... so I am reluctant to even list in case it auto relists and charges me