topic Re: Problems contacting Ebay CS in Selling

Problems contacting Ebay CS

allsafetysolutions1 — Tue, 01 Nov 2016 21:48:20 GMT

Hi. Is anyone else having issues trying to call CS. I've called (numerous times) entered the Special code thing to verify my account, which they say it is, then I immediately get an email saying they couldn't verify it, the voice on the phone then says I need to call back within office hours. The email states I need to Verify my personal details. Have gone and checked the details and they are correct. Does anyone know of any issues or something I am missing here.

Re: Problems contacting Ebay CS

lyndal1838 — Tue, 01 Nov 2016 22:09:55 GMT

I think the problem is that you are calling out of hours.

Did you try again during office hours as you were told to do?

Are you using the 1800 number.....that will take you direct to the US site but you will not pay as it is an Australian Freecall number.

Re: Problems contacting Ebay CS

allsafetysolutions1 — Tue, 01 Nov 2016 22:38:19 GMT

I have tried at all hours during the day. I am using the 1800. Never encounted this before.

Re: Problems contacting Ebay CS

lyndal1838 — Wed, 02 Nov 2016 03:39:08 GMT

Sorry, I have nothing else to offer.....I have never had it happen either.

Re: Problems contacting Ebay CS

thecatspjs — Thu, 03 Nov 2016 01:43:44 GMT

Have you tried requesting a call back ?