topic Re: Quite the entrepreneur! in Selling

Quite the entrepreneur!

dell1312 — Sat, 03 Dec 2016 03:41:11 GMT

I sold a vintage but never used three piece tea set for $50 including postage which cost me $17.

It was made by my sister in ceramic class some years ago and I knew it to be unused.

The buyer messaged me after she received it and demanded a full refund because it had slight discolouration in the glaze inside. I would say it is merely an uneven application of glaze, and I must note that I did not notice it to be discoloured in all the years I owned it,

i of course gave her a full refund, as sellers have few rights these days and I knew the buyer would win any dispute.

She didn't want to return it at her cost.

When I gave her a refund through PayPal, I asked that seeing it was not to her liking could she donate it to a charity. After all, she had obtained it for nothing.

So I am surprised to see that she has listed it herself,

is there anything I can do? We are at the mercy of these of people, who probably make a little business out of this practice.

Re: Quite the entrepreneur!

davidc4430 — Sat, 03 Dec 2016 03:50:59 GMT

buy it back and put in a claim for not as described if she hasnt mentioned the fault in her description?

Re: Quite the entrepreneur!

pinga777o — Sat, 03 Dec 2016 04:23:31 GMT

What's item number she is listing your tea set?

I would call Ebay.

Cheers

Re: Quite the entrepreneur!

bigoskar2 — Sat, 03 Dec 2016 04:52:33 GMT

Three piece tea-set excellent condition!

262744825363

Re: Quite the entrepreneur!

merfar2107 — Sat, 03 Dec 2016 04:56:47 GMT

And acorn

Re: Quite the entrepreneur!

clarry100 — Sat, 03 Dec 2016 05:25:47 GMT

@davidc4430 wrote:
buy it back and put in a claim for not as described if she hasnt mentioned the fault in her description?

Haha! Good one.

She has it listed starting at 99-cents.

But listed as local pickup only.

If you bid 99-cents you may well be the only bidder. If not then outbid everyone but then never pay so she never sells it.

Re: Quite the entrepreneur!

digital*ghost — Sat, 03 Dec 2016 05:29:58 GMT

Sorry to say... but I think you will find there's not a lot you can do in this particular case. Primarily because even though the buyer asked for a full refund (and while we may not agree with their tactics or attitude), it was up to you to provide one without return. If you had said that you'd refund without return but only if they donated the set to charity, you may have some recourse, but it sounds like you refunded in full at their request, and then asked if they would donate it - that pretty much left the buyer with the set to do with as they liked, and a full refund.

Just also wanted to point out that the buyer / seller has noted the discolouration in the description, and also provided photographs.

Re: Quite the entrepreneur!

digital*ghost — Sat, 03 Dec 2016 05:33:45 GMT

Note to self - don't press 'back' on your browser to edit a post, then submit, because it makes a new post....

I meant to edit my previous post to say I couldn't actually see the discolourations in the images, but they are mentioned.

Re: Quite the entrepreneur!

daydreams_12 — Sat, 03 Dec 2016 05:43:04 GMT

Agree with DG here. You may have jumped too soon. As a prolific ceramics freak for nearly 30 yrs have just asked a ?? and am interested as to the reply. Sorry this has gone pear shaped for you.

P.S. Hand glazed pieces frequently have this problem of uneven glazes. Most of us dont worry if they are for family or friends. I know it has nevr worried anyone I have given pieces to.

Re: Quite the entrepreneur!

clarry100 — Sat, 03 Dec 2016 07:11:58 GMT

More seriously tho....

If you suspect that a buyer is playing games in order to get a refund, and you are very certain you will lose the INAD case anyway, I would always advocate making them jump thru the formal ebay hoops to get their refund. ie raise a formal INAD case. Open cases do not get you a defect any more (as they used to) so its quite safe to go this way and refund them immediately via the case. You only get a defect if you fail to resolve the case and ebay step in to do it.

Doing it this way it forces them to record this kind of activity on their buying account. If they are frequent offenders they may not be too willing to go this way. Of course they could give you a big RED dot instead but you may have a chance of getting it removed going on the prior communication between you and the buyer.

Re: Quite the entrepreneur!

justcruising48 — Sat, 03 Dec 2016 07:57:53 GMT

I too would report it to ebay, as she may have done this before too. Seems very dishonest to me.

Re: Quite the entrepreneur!

bakeandfry — Sat, 03 Dec 2016 08:21:30 GMT

Dunno about anyone else, but if a buyer demanded a full refund from me with out returning it, they would have to wait till hell froze over before id give in

Re: Quite the entrepreneur!

lane-ends — Sat, 03 Dec 2016 21:41:06 GMT

She purchased an item expecting it to be fault free. Item was not as she expected, and therefore not want she wanted, and so put in a claim. You gave a refund and did not want to go to further expense to get it back, or effort to resell. She clearly doesn't want it and so relisted at 99cent clearance with fauly clearly described

Quite normal if you ask me,

Why do you care what she does with it if you dont want it back?

Re: Quite the entrepreneur!

curraone — Sat, 03 Dec 2016 23:53:36 GMT

I agree. There is no rule that a buyer can't list a purchased item for sale if it doesn't suit. I have frequently done this with bought items. Of course I didn't ask for a refund first

I also agree with the post ^^^ about refunds. There is no way I would given a refund without getting the item back. However, it's water under the bridge now.

Re: Quite the entrepreneur!

davidc4430 — Sun, 04 Dec 2016 03:41:09 GMT

if there was a rule about reselling items purchased on ebay i'd have virtualy nothing to sell.

i buy when i see a bargain, wait for it to be hard to get, then put it up for sale at a good profit.

Re: Quite the entrepreneur!

imastawka — Sun, 04 Dec 2016 03:49:31 GMT

Snap, David.

I snapped up 8 bargains last week, for tuppence, as they were being listed.

Huge profit once they drop off the sold list.

Re: Quite the entrepreneur!

kopenhagen5 — Wed, 07 Dec 2016 11:54:21 GMT

Hi dell,

I have bought your tea set.

Would you like it back as your christmas present or do you want me to give it to the church op shop ?

I am happy to send it to you FOC.

(I kinda try to set things straight in the world, that's what I do)

Re: Quite the entrepreneur!

padi*0409 — Wed, 07 Dec 2016 12:46:17 GMT

Good onya Kopes, you never cease to amaze me.

"All for One" fellow Muskie.

Re: Quite the entrepreneur!

*tippy*toes* — Wed, 07 Dec 2016 13:58:36 GMT

Well, I bet that didn't go according to plan for the seller. 99c, what a bargain! I wonder if she thought she could make double the money back she was refunded. Good on you for try to save the world. Someone has to do it, I'm glad it's you. To be honest, I thought about buying it myself, but it was pick up only. I only wanted to neg her for the hell of it.

Re: Quite the entrepreneur!

springyzone — Wed, 07 Dec 2016 21:57:52 GMT

I was wondering why she started the bidding so low.

I know she got a full refund so it wasn't as if she had any out of pocket expenses, but really, for 99c, it would be more trouble than it was worth-paying ebay fees then having to arrange a time for pick up.

You'd think she would have started it at the very least at about $20, if she paid $50 for it.