topic Re: postage error message re "outside us" in Selling

postage error message re "outside us"

budawangs — Mon, 05 Dec 2016 04:11:08 GMT

Hi all I just tried to list a whole bunch of items but each has the following error message "Postage cost cannot be calculated when the item is located outside the US. Use Flat Rate postage". I am in Australia. I am registered on Ebay Australia. My address and postcode is Australia. Has ebay somehow moved me or my listings to the US. The new listings appear no different to how I have always done them. Any suggestions?? Thanks

Re: postage error message re "outside us"

kopenhagen5 — Mon, 05 Dec 2016 05:25:37 GMT

You may have been logged onto ebay.com instead of ebay.com.au

Re: postage error message re "outside us"

budawangs — Mon, 05 Dec 2016 05:32:35 GMT

Thanks

But I am definately logged onto .com.au and I have just attepted a few newer items and it is telling me I don't have a valid zip code??

What gives?

Re: postage error message re "outside us"

imastawka — Mon, 05 Dec 2016 07:24:03 GMT

check again. Zip code is American

Re: postage error message re "outside us"

budawangs — Tue, 06 Dec 2016 09:14:33 GMT

Worked it out. It's a glitch in Turbolister. Even though I'm registered etc in OZ I had to go to postage options and change the preset USA to Australia!!!