topic Re: Is anyone else having a problem with an increase in unpaying bidders? in Selling

Is anyone else having a problem with an increase in unpaying bidders?

fishinglou — Wed, 28 Dec 2016 08:34:50 GMT

Re: Is anyone else having a problem with an increase in unpaying bidders?

davewil1964 — Wed, 28 Dec 2016 08:53:32 GMT

YES!!!!

I have had 2 in 2 months.

Compared to 4 in the previous 12 months.

What will I do? Shock, horror, shame.

Agonise about it?

No.

Open NPBs when appropriate, add them to my BBL. Get on with life.

Don't sweat the small stuff (which NPBs definitely are), pick your battles, don't open yourself to ridicule by asking questions the answers to which can never have ANY bearing on your particular circumstances.

Re: Is anyone else having a problem with an increase in unpaying bidders?

shiver_me_shrimp — Wed, 28 Dec 2016 09:25:59 GMT

You can tick the box that says "immediate payment required"

Re: Is anyone else having a problem with an increase in unpaying bidders?

the_walsh*s — Wed, 28 Dec 2016 09:35:41 GMT

often here this suggested,but just wher is this box to tick?

Re: Is anyone else having a problem with an increase in unpaying bidders?

thecatspjs — Wed, 28 Dec 2016 09:36:40 GMT

I have had a decrease in some markets .... but I only think it is because I am not as active selling in those areas.

I have one on this selling ID at the moment - zero feedbck buyer - though now has 3 feedback so has paid for some goods. The 4 days for the unpaid case closes later tonight.

They purchased a dress for $200. Its certainly not in my businesses best interest to have this item off the market for EIGHT days in total.

Some sellers don't get many non-payers as they don't sell in markets that are prone to the issue, or sell on eBay for pocket money so they have no pertinent experiece of their own to draw upon.

Re: Is anyone else having a problem with an increase in unpaying bidders?

davewil1964 — Wed, 28 Dec 2016 10:29:13 GMT

230 items at around $30 GROSS is about $140 per week, less costs. That's less than the old age pension, so pocket money.

Re: Is anyone else having a problem with an increase in unpaying bidders?

kopenhagen5 — Wed, 28 Dec 2016 11:15:18 GMT

Immediate payment is only available to BIN listings.

OP if you mostly only get one bid as you seem to list at start prices you will sell at, you may be better to list as BIN and have immediate payment set.

It also means you can have each listing run for 30 days instead.

Much more efficient use of eBay free listings and no more non payers.

Re: Is anyone else having a problem with an increase in unpaying bidders?

springyzone — Wed, 28 Dec 2016 22:17:38 GMT

I know this is probably a silly question but I was just idly wondering if a buyer can see immediate payment is required before they bid?

I do buy things occasionally & over the last few years, they have tended more & more to be items listed as buy it now, but I routinely just go on to paypal to pay so I have not noticed if there is any message.

It does usually have a pay now button but I have never seen a message that says the item must be paid for immediately.

Re: Is anyone else having a problem with an increase in unpaying bidders?

lyndal1838 — Wed, 28 Dec 2016 22:22:28 GMT

Yes springy, the buyer is aware of Immediate Payment.

When you hit the BIN button the next page is not Confirm but Pay Immediately or the item may be bought by someone else. You go straight to paypal instead of the item going into your Purchase history.

Re: Is anyone else having a problem with an increase in unpaying bidders?

kopenhagen5 — Wed, 28 Dec 2016 23:00:32 GMT

As lyndal said, but buyer cannot see IPR before clicking BIN unless seller has it in description.

As an aside reminder for everyone, don't forget to look at your BBL activity log. Can be interesting to see.

(shows any member blocked attempting to bid or buy)

http://offer.ebay.com.au/ws/eBayISAPI.dll?BuyerRequirementsActivityLog

Re: Is anyone else having a problem with an increase in unpaying bidders?

lane-ends — Wed, 28 Dec 2016 23:22:11 GMT

@kopenhagen5 wrote:
As lyndal said, but buyer cannot see IPR before clicking BIN unless seller has it in description.

eg AP store when you buy satchels

Re: Is anyone else having a problem with an increase in unpaying bidders?

chameleon54 — Wed, 28 Dec 2016 23:35:14 GMT

@thecatspjs wrote:
I have had a decrease in some markets .... but I only think it is because I am not as active selling in those areas.

I have one on this selling ID at the moment - zero feedbck buyer - though now has 3 feedback so has paid for some goods. The 4 days for the unpaid case closes later tonight.

They purchased a dress for $200. Its certainly not in my businesses best interest to have this item off the market for EIGHT days in total.

Some sellers don't get many non-payers as they don't sell in markets that are prone to the issue, or sell on eBay for pocket money so they have no pertinent experiece of their own to draw upon.

I suspect this is a big part of the problerm. Some market demographics are much worse than others. Teenagers hitting the bid button on an auction of computer games or phone accessories are much more likely to bail out of the payment process than a middle aged person buying oil filters to service the family car.

I must admit I am a bit suprised about your target market being a problem though. Looking at your completed listings it is a genuine problem for you with a dissproportionate number of sold items relisted later.

I think the suggestion of 30 day BINS with immediate payment required could help. Do you open unpaid item cases for the non payers ??? This would be essential as you are paying high commission fees on the unpaid sales as you get charged ebay commissions on the sale price and postage the moment the item sells, not once the buyer pays for it . The only way to get this money back is by opening unpaid item cases. The cases also promt many buyers into paying, when they may not have done so without the case. .

Re: Is anyone else having a problem with an increase in unpaying bidders?

lyndal1838 — Thu, 29 Dec 2016 00:11:23 GMT

Kopes I have seen a number of listings where Immediate Payment is indicated under the price of the item. From memory they were overseas listings so may not be available to Australian sellers.

Cats, if you are experiencing an increase in non payers on this ID, could it be lurkers on the boards who want to cause you grief?

Despite you refusing to acknowledge that members have good reasons for using posting IDs and Private feedback on buying IDs I believe you may well be a victim of your own refusal to keep your selling IDs off the boards.

Re: Is anyone else having a problem with an increase in unpaying bidders?

thecatspjs — Thu, 29 Dec 2016 02:11:45 GMT

@lyndal1838 wrote:

Cats, if you are experiencing an increase in non payers on this ID, could it be lurkers on the boards who want to cause you grief?
Despite you refusing to acknowledge that members have good reasons for using posting IDs and Private feedback on buying IDs I believe you may well be a victim of your own refusal to keep your selling IDs off the boards.

I have never refused to acknowledge anything.

My take on a number of posting IDs are that over the past several years they have been frequently used to give newbies a hard time or mock others. Some might say behaviour of gutless trolls or bullies. Other posting IDs are used more genuinely.

For me, I would not feel comfortable providing advice or opinion using a posting ID on matters concerning selling or buying.

I made a decision several years ago to post with one of my selling IDs, my very first eBay one, so that others, including newbies can easily verify a decent trading track record and see I have done some hard yards on eBay in a difficult market.

If you are aware of any actual details of buyer related trading issues that I might have experienced on this ID then I would appreciate a PM with some specifics.

Re: Is anyone else having a problem with an increase in unpaying bidders?

springyzone — Thu, 29 Dec 2016 06:23:44 GMT

@lyndal1838 wrote:
.

Cats, if you are experiencing an increase in non payers on this ID, could it be lurkers on the boards who want to cause you grief?
Despite you refusing to acknowledge that members have good reasons for using posting IDs and Private feedback on buying IDs I believe you may well be a victim of your own refusal to keep your selling IDs off the boards.

Don't get me wrong here. I would put nothing past some humans, nothing. I know there are some very low people out there.

But I'm trying to figure out why a lurker would want to cause cat any grief and even given that there could be a nasty piece of works who did, what have they got to gain by bidding on something and not paying?

All they would achieve is a strike against their name and if they get a couple of them, they might find themselves unable to buy from some other sellers.

If someone really wanted to cause grief, they could order/pay and then claim not as described by damaging the item or whatever, or just claim not received (if no tracking).

But surely the odds would be low? Does anyone really care that much about an ebay board? I have been on other boards where it has got much more personal & nasty, ebay boards are very refined and calm in comparison.

Re: Is anyone else having a problem with an increase in unpaying bidders?

digital*ghost — Thu, 29 Dec 2016 07:03:04 GMT

@lyndal1838 wrote:
Kopes I have seen a number of listings where Immediate Payment is indicated under the price of the item. From memory they were overseas listings so may not be available to Australian sellers.

On eBay AU, it shows in the postage and payments tab (which is a spot few will look prior to trying to buy, though).

Re: Is anyone else having a problem with an increase in unpaying bidders?

kopenhagen5 — Thu, 29 Dec 2016 07:09:21 GMT

Thanks DG, I bow to the oh knowledgable one.

Re: Is anyone else having a problem with an increase in unpaying bidders?

digital*ghost — Thu, 29 Dec 2016 07:18:01 GMT

( No probs 🙂 Though, the bored one is probably more appropriate lol, as looking in every nook and cranny on eBay is one of the things I used to do when I had nothing better to do ).

Re: Is anyone else having a problem with an increase in unpaying bidders?

*tippy*toes* — Thu, 29 Dec 2016 13:47:48 GMT

I have seen a few incidences of people maliciously buying from forum members with the sole purpose of leaving negative feedback to hurt them. They bought the cheapest item and paid straight away, then it snowballed from there. There are a certain percentage of people who don't like what they hear (because you won't tell them what they want to hear), so try to get back at you by getting to you the only way they know how, by attacking your account.

Others who just lurk decide they don't like a particular member for whatever their reason is and think it's funny to play around with their account because there's little to no chance of being caught out. They may well create a new account, or use one they've not used for awhile to buy with no intention of paying, so any strikes they get aren't going to affect them.

I decided a while back that I would use a posting ID because there are so many loose cannons out there these days, you just don't know who's lurking in the shadows. I had posted a handful of times with one of my selling ID's and it almost got hit by the people mentioned in the first paragraph. Thankfully I had already added them to my BBL, so they couldn't get past my block. They kept trying over several days though. One even went so far as to create several new accounts, but again got stopped because they weren't phone verified. She was determined.

I know that we don't always see eye to eye, but at the end of the day, the regulars here that are sellers, are all experienced and we all want the same thing. To be able to provide the best possible service to our buyers. We don't need someone getting out of bed the wrong side, or getting on the grog and thinking it would be fun to start messing with our accounts. While most people are fabulous people, there are some crackpots out there.

Re: Is anyone else having a problem with an increase in unpaying bidders?

chameleon54 — Thu, 29 Dec 2016 14:06:25 GMT

I,ve also had my main selling account messed with after accidentally posting on the forums with it once. It happens.