topic Re: Requesting increase in selling limit in Selling

Requesting increase in selling limit

joz15au — Fri, 30 Dec 2016 08:31:21 GMT

I have just opened another selling account and want to request an increase in selling limit by linking it to my established account which meets the stated criteria, but when I go to put in the details there are not enough spaces to insert my registered phone number which is a mobile. I tried changing the registered number on my established account to my land line number but still was unable to have the phone details accepted. I have tried all different ways of entering them with no success. Does anyone know how this should be entered? There seems to be no way the mobile number will fit no matter what I do. I've looked up the information pages regarding this but it doesn't seem to address this issue anywhere. Any help would be greatly appreciated!

Re: Requesting increase in selling limit

collect247 — Fri, 30 Dec 2016 09:24:39 GMT

Request a call back from ebay and ask them over the phone.

Back when I was selling I had the same issues and it looks like things still haven't improved lol.

Re: Requesting increase in selling limit

joz15au — Fri, 30 Dec 2016 10:15:17 GMT

Thanks so much for your reply. I thought that would be the case but was hoping someone might know a way around it, I hate ringing eBay.

Re: Requesting increase in selling limit

thecatspjs — Fri, 30 Dec 2016 10:32:16 GMT

have you tried entering it in the international format ? which is just lose the 0 at the start ?

Re: Requesting increase in selling limit

bess15 — Fri, 30 Dec 2016 10:41:30 GMT

Yes, tried that, still leaves a number short in the space provided. Thanks.

Re: Requesting increase in selling limit

thecatspjs — Fri, 30 Dec 2016 10:52:08 GMT

Weird.

Just checked my account and it has 9 spaces.

It is international format so already has +61 populated

If you need to put landline, - then you would need to put area code which would bring it to 10 spaces all up needed

Re: Requesting increase in selling limit

bess15 — Fri, 30 Dec 2016 11:12:21 GMT

In my registered account details it has the +61 in the first box, then allows 9 digits in the second, so leaving off the 0 at the front of my mobile number it fits exactly, but where you click on 'request limit increase' there is only 8 digits in the second section, which is enough if using the land line number, but not for a mobile. Still didn't work entering my land line number though, even after playing around with various options for the first box. Sorry, I replied to your last post under my other id, knew I'd do that!

Re: Requesting increase in selling limit

bess15 — Fri, 30 Dec 2016 11:14:35 GMT

Did it again, but I'm actually logged in under my new id - I must have stuffed up somewhere.

Re: Requesting increase in selling limit

twyngwyn — Fri, 30 Dec 2016 11:33:21 GMT

Don't forget - it's Friday (maintenance day) maybe try again tomorrow....just a thought

Re: Requesting increase in selling limit

justkidzbiz — Fri, 30 Dec 2016 13:18:53 GMT

You can only request an increase to selling limits by phoning eBay.

Re: Requesting increase in selling limit

*tippy*toes* — Fri, 30 Dec 2016 13:35:37 GMT

@justkidzbiz wrote:
You can only request an increase to selling limits by phoning eBay.

The first incease can be done via your My Selling page by linking an established account, which increases your limit to 30. I suspect that's what the OP is trying to do.

I can't remember adding a phone number when I got my first increase. Not saying I didn't need to, just can't remember doing it. I know they wanted the ID of the established account.

Re: Requesting increase in selling limit

joz15au — Fri, 30 Dec 2016 22:45:49 GMT

Thanks everyone, will give them a call. (Yes Tippy, that's what I'm trying to do - it asks for the User ID, registered phone number and postcode of the established account.).