topic Re: item undelivered germany in Selling

item undelivered germany

davidc4430 — Mon, 02 Jan 2017 23:52:44 GMT

i sold a dvd set to someone in germany, it has full tracking via australia post.

tracking shows it arrived in germany on the 29th of december.

its now had 3 attempted deliverys, on the 30th, 31st and 2nd.

if its not delivered (i put return to sender on the documents i filled out at the post office and were stuck to the box) will the buyer be able to request a refund?

thanks

Re: item undelivered germany

lyndal1838 — Tue, 03 Jan 2017 00:20:38 GMT

I doubt that the buyer would be successful in a dispute as you have full tracking showing it was received in the destination country but was undeliverable.

While paypal might give the money back to the buyer as a goodwill gesture it should not come from the seller.

If it does you can fight it...hard.

Re: item undelivered germany

justcruising48 — Tue, 03 Jan 2017 08:33:04 GMT

I had an item ( was a long time ago tho) that could not be delivered. Buyer put in a claim for not receiving it, ebay could see they it was undelivered and they were not refunded. As a seller you have done all that was right so you should be OK. If not phone ebay and ask for a supervisor.

Re: item undelivered germany

davidc4430 — Tue, 03 Jan 2017 21:47:32 GMT

thank you, fingers crossed this buyer is just away for xmas and will take delivery before the item is returned.

Re: item undelivered germany

lyndal1838 — Wed, 04 Jan 2017 00:58:01 GMT

Have you tried reading the German Postal site to see how ong an item will be held before returning it to the sender?

Re: item undelivered germany

davidc4430 — Wed, 04 Jan 2017 01:47:34 GMT

@lyndal1838 wrote:
Have you tried reading the German Postal site to see how ong an item will be held before returning it to the sender?

i dont know how to do that.

Re: item undelivered germany

*tippy*toes* — Wed, 04 Jan 2017 03:03:09 GMT

Google Germany post and you should get a link. If you use Chrome, it will automatically translate the page for you. If it doesn't, right click and select translate to English. If it tries to auto translate and says it failed, do the right click thing. If not, refresh the page and try again. If you don't use Chrome, copy and paste the text into Google Translate.

Re: item undelivered germany

imastawka — Wed, 04 Jan 2017 03:13:06 GMT

https://www.deutschepost.de/sendung/simpleQuery.html?locale=en_GB

Re: item undelivered germany

lyndal1838 — Wed, 04 Jan 2017 04:09:59 GMT

Stawks, David does not want to track the item....he knows there have been 3 delivery attempts.

He wants to know how long it will be held before being returned to sender.

David, google Deutsch Post and use the English version of the site.

If you can't find the information you could try ringing DHL in Australia....they may be able to give you the information.

Re: item undelivered germany

davidc4430 — Thu, 05 Jan 2017 00:02:00 GMT

thak you all for your suggestions.

i cant find anywhere an answer to how long they hold items before returning.

so at this stage i'll just wait and watch.

Re: item undelivered germany

padi*0409 — Thu, 05 Jan 2017 01:20:43 GMT

David, this is not a book, but it might help you anyway.

http://www.wikihow.com/Wait-Patiently

Re: item undelivered germany

davidc4430 — Thu, 05 Jan 2017 05:17:56 GMT

@padi*0409 wrote:
David, this is not a book, but it might help you anyway.

http://www.wikihow.com/Wait-Patiently

some very helpful ideas

they missed out painting a wall then watching it dry as an excellent way to pass time.

Re: item undelivered germany

*tippy*toes* — Thu, 05 Jan 2017 05:38:44 GMT

I much prefer watching the grass grow. That can be exciting, making bets with yourself which blade will grow the tallest first. You should try it.

Re: item undelivered germany

imastawka — Thu, 05 Jan 2017 06:29:44 GMT

Here ya go David -

http://chickenonaraft.com/

Re: item undelivered germany

padi*0409 — Thu, 05 Jan 2017 07:07:59 GMT

ARRRRRGH...............................that's sent me nuts (nuttier) dammit

Re: item undelivered germany

imastawka — Thu, 05 Jan 2017 07:15:21 GMT

It was supposed to

Re: item undelivered germany

padi*0409 — Thu, 05 Jan 2017 13:41:18 GMT

"Oh yo, ckicken on a raft. Oh yea chicken on a raft............................"

MAKE IT STOP....................

OMG, now I've bookmaked the darned thing.................................

Re: item undelivered germany

imastawka — Fri, 06 Jan 2017 00:52:43 GMT

Better, even, than being Rick-rolled I reckon

Re: item undelivered germany

padi*0409 — Fri, 06 Jan 2017 01:01:52 GMT

Not talkin' to you Stalks...................

"Oh yo, ckicken on a raft. Oh yeah chicken on a raft............................"

ARRRRGH

Re: item undelivered germany

padi*0409 — Fri, 06 Jan 2017 03:16:30 GMT

Here ya go Stalks.........................

http://www.recipelink.com/msgbrd/board_31/2002/OCT/14828.html

Then whilst you're ~~burning~~ cooking it use this.....................

http://www.tomlewis.net/lyrics/chicken_raft.htm