topic Re: Processing through Australia Post facility ...... !! in Selling

Processing through Australia Post facility ...... !!

cathyjoyjoy — Tue, 07 Jul 2015 02:44:06 GMT

I have read on a number of discussions about the delays through some of the AP facilities, namely Chullora NSW and Sunshine West VIC and perhaps others. Sometimes mail moves fast, sometimes it seems to be caught up at AP facilities for over 10 days .... and sometimes mail does a loop between facilities delaying it's destination even further.

I've got an item going to WA ---- AP facility Granville 30 June ---- AP facility Chullora 3 July ---- no further news 7 July ---- aaargh !!

Does anyone have any ideas how to avoid or at least limit any of this. Is there a difference in handing the item over an AP counter or dropping in a red post box. Apart from asking buyers who may be outside a CBD to anticipate delays, but sometimes items move very quickly.

Re: Processing through Australia Post facility ...... !!

beautbots01 — Tue, 07 Jul 2015 02:55:07 GMT

A week to get from you to Chullora is disgraceful (I am seeing you are in NSW). However, I would suggest that it could be now in transit to WA over the weekend and fingers cross will be scanned in again when it gets to its WA distribution point. (Can only hope).

Re: Processing through Australia Post facility ...... !!

harley_babes_hoard — Tue, 07 Jul 2015 02:59:53 GMT

one of mine stuck in granville from the 25th June to the 1st July

Mon 06 Jul 2015 08:21

With Australia Post for delivery today

ESSENDON FIELDS VIC

Wed 01 Jul 2015 07:09

Processed through Australia Post facility

GRANVILLE NSW

Thu 25 Jun 2015 09:25

Processed through Australia Post facility

GRANVILLE NSW

Mon 22 Jun 2015 09:30

Received by Australia Post

MURWILLUMBAH NSW

Re: Processing through Australia Post facility ...... !!

cathyjoyjoy — Tue, 07 Jul 2015 03:10:49 GMT

Thinking of changing my article sent from 2 days to 3 or even 4 days after payment to account for this (I usually post same day or next). I have noticed a number of experienced sellers having the 3-day despatch after payment in their listing and from reading these boards I now understand why ......

Re: Processing through Australia Post facility ...... !!

harley_babes_hoard — Tue, 07 Jul 2015 03:21:45 GMT

yes Cathy I increased my handling time to 3 days some time ago. It gives me a little breathing room.

Re: Processing through Australia Post facility ...... !!

skyrider12-au — Tue, 07 Jul 2015 09:04:15 GMT

You might find that Officeworks has a great alternative to Aussie Post - I can't think of the address of the top of my head but I think if you just put, officeworks - mailman, into your browser you will find what I'm talking about.

Re: Processing through Australia Post facility ...... !!

lyndal1838 — Tue, 07 Jul 2015 20:25:40 GMT

Officeworks Mailman is a courier service using Fastway Couriers.

Their prices may be great but many buyers do not like courier delivery for many reasons. And those that do not mind courier delivery may be very averse to Fastway Couriers. They do have many problems which have been discussed at length on the boards.

And despite what Officeworks says, Fastways do not deliver Australia wide.

Re: Processing through Australia Post facility ...... !!

designers*n*more — Wed, 08 Jul 2015 03:09:26 GMT

I have found that the odd items I send in the red street posting boxes seem to take longer to show any scans than if I lodged over the counter. Don't know why but I now try and lodge all my items at the PO.

Re: Processing through Australia Post facility ...... !!

lizzyamelia — Thu, 09 Jul 2015 04:35:59 GMT

Some street boxes don't get cleared every day regardless of what it states on the boxes. Ive got one outside my home that gets cleared only 2 times a week, whereas if I go to my local PO their street boxes get cleared every 3 hours (3-4 times a day).

I had a parcel last month being sent from Melbourne to me in Sydney. It came up to the Chullora NSW sorting centre and stayed there 1 week (scanned there 5 times), then turned up back in Sunshine West Vic centre 10 days later, then back to Chullora NSW 7 days later and delivered to me 5 days later - not bad it took 28 days for the parcel to arrive.

Re: Processing through Australia Post facility ...... !!

katbrans — Sun, 22 Jan 2017 05:58:45 GMT

Add Granville to the problems list...everything seems to get stuck there. I've sent a package from Adelaide to Sydney - took 3 days, Thursday pm on the 12th Jan to get to Granville on 15th am ...and then spent from Sunday morning until Friday 20th night in Granville ..now it says' in transit' .. again...so best chance for deliver is Monday . Ridiculous.

Re: Processing through Australia Post facility ...... !!

*tippy*toes* — Sun, 22 Jan 2017 06:51:13 GMT

I've got a parcel being sent to me that has now had (I think) 15 scans at Chullora starting from Dec 3. No-one at AP can find it, yet it keeps getting scanned every few days. Thankfully the lovely seller replaced it for me and IF it ever arrives I'll send it back to her. So far not had any issues with Granville (touch wood!).

Re: Processing through Australia Post facility ...... !!

sunnyday023 — Sun, 29 Jan 2017 20:53:02 GMT

We do as well. It is not time efficient but the problems with Australia Post have reduced dramatically since we have started doing this.

Re: Processing through Australia Post facility ...... !!

curraone — Sun, 29 Jan 2017 23:13:57 GMT

this thread is from 2015 - maybe start a new one?

Re: Processing through Australia Post facility ...... !!

dazzledayz — Mon, 30 Jan 2017 07:57:43 GMT

@curraone wrote:
this thread is from 2015 - maybe start a new one?

Oh, I don't know if that's such a great idea.

This OP may have posted 2 years ago but that only goes to show that the subject is still quite relevant.

I've just had a letter go through Sunshine West bound for South Melbourne.

I probably shouldn't use the word "just" as final delivery took 5 weeks (thank heaven the buyer was understanding).

According to the readdressing on the envelope it touched base with both Darwin and Perth.

Goodness only knows what other locations never got a mention.

It really does seem that the high speed, high volume, sorting equipment is performing just the same now as it was then.

I believe this level of equipment is only installed at the big gateways so Sunshine West, Chullora, Underwood (State) and Granville (international gateway).

My guess is that AP are happy enough if the failure rate is low enough to keep the media from asking any pointed questions.

Ultimately, I think mail unable to be sorted correctly just bounces around until human intervention occurs.

Staff cuts and reduced manning levels don't appear to allow for a lot of human intervention.

I imagine this post could be resurrected in another couple of years with the same issues.

We'll see lol

I don't think the other states and territories need to do the high volume of the Eastern states.

Re: Processing through Australia Post facility ...... !!

dazzledayz — Mon, 30 Jan 2017 08:04:51 GMT

Edit - the originating post office was in Brisbane

Re: Processing through Australia Post facility ...... !!

*tippy*toes* — Mon, 30 Jan 2017 13:16:54 GMT

I received a tracking scan notification this morning telling me that an item marked as delivered 2 weeks before Christmas (which the recipient received [not an eBay sale] had just been scanned at Chullora. The ghosties are playing with the postage system again.

Re: Processing through Australia Post facility ...... !!

govegan_au — Fri, 04 Aug 2017 04:08:29 GMT

THE ITEM KEPT 18 DAYS IN GRANVILLE NSW POST OFFICE. UNBELIEVABLE!!!

21.06.2017 10:11
Accepted from sender
United States US-94546

International Australia
25.06.2017 13:56
Arrived at postal office
Sydney Nsw

25.06.2017 18:02
Sorting
Granville, Nsw

06.07.2017 12:03
Notification sent to sender
09.07.2017 10:10

Sorting
Underwood, Qld

12.07.2017 06:48
Submitted for delivery
Bungalow, Qld
12.07.2017 14:48
Item delivered.
Freshwater, Qld

Re: Processing through Australia Post facility ...... !!

andre-linto — Thu, 10 Aug 2017 03:39:28 GMT

It seems like Granville is a big black hole for mail
In transit
Processed through Australia Post facility
8:53 am Mon 31 Jul
Granville, NSW
Previous event
Despatched
Arrived at facility in destination country
7:38 am Mon 31 Jul
SYDNEY NSW
Previous event
In transit
Processed through facility
1:07 pm Tue 25 Jul
ZHENGZHOU (CN)
Previous event
In transit
Received by overseas carrier
9:26 pm Mon 24 Jul
CN-454500, CHINA

Re: Processing through Australia Post facility ...... !!

gabga.au.wbzstcgqs — Tue, 22 Aug 2017 07:36:51 GMT

Ive had a parcel at chullora since 11am on july 31st, i live 2 suburbs over from chullora and i still havent recieved it -.-

Re: Processing through Australia Post facility ...... !!

thelivingcolor — Thu, 24 Aug 2017 02:41:11 GMT

when i see my items going through Sunshine west sorting center, i will need to keep my fingers cross. not to mention how many days will be delayed over there, the worst is they lost my parcel, and could not even find them, many times already. ring the AP, and i was like "you are bad luck mate, and you should have bought the insurance." and did not even refund the postage.