topic Re: Seller evaluation in Selling

Seller evaluation

bakeandfry — Thu, 02 Feb 2017 11:07:42 GMT

Can someone shed some light on this.
When ebay evaluates a seller does this evaluation have any bearing or relation to the funds eligability program. (Pending/holding funds)

Re: Seller evaluation

davewil1964 — Thu, 02 Feb 2017 11:39:16 GMT

As far as I'm aware, it is transactions and $ over a rolling 12 month period.

The only thing they claim to track is the defects they have nominated.

Re: Seller evaluation

thecatspjs — Thu, 02 Feb 2017 23:48:28 GMT

According to eBay help pages there are several reasons including seller performance that can impact on whether or not funds are held.

If you're an established seller, your payment may be held because:

Your Seller Dashboard rating has been Below Standard for 90 days
You've started selling in a new category
Your account shows unusual activity, such as a sudden increase of eBay Money Back Guarantee cases
Your buyer opened a request for an item they didn't receive or an item that didn't match the listing description
You need to add tracking details to an item in order for an eBay Money Back Guarantee case to be resolved

This information can be found at the link below.

There is also information relevant to new sellers that includes the number of transactions and sales $$ needed in order to be considered an "established seller"

http://ocsnext.ebay.com.au/ocs/sc

Re: Seller evaluation

imastawka — Fri, 03 Feb 2017 00:33:42 GMT

That link leads nowhere

Re: Seller evaluation

thecatspjs — Fri, 03 Feb 2017 01:36:03 GMT

Mmmmm - can't bring up the information via the site map with a link - so to access the info posted above -

select Help & Contact at the bottom of the page and search "payment on hold"

Otherwise there is some similar information in seller centre - http://sellercentre.ebay.com.au/receiving-payment