topic Re: ebay labels in Selling

ebay labels

phorum_junkie* — Sat, 25 Feb 2017 23:34:19 GMT

I just printed a label and then realised I had done a 500g one instead of a 3kg so cancelled and processes the correct one. Trouble is I can't find any way to get rid of the first tracing number in the records so it is showing as an order with two packages. Hope the buyer doesn't think I chopped her book in half to send it in 2 parcels lol.

Anyone know how to fix it?

Re: ebay labels

bronwynsgold — Sun, 26 Feb 2017 01:39:23 GMT

If you cancelled it will be ok and should record that in the section where you manage lables.

you will be refunded at the end of the period by ebay. Cheers

Re: ebay labels

digital*ghost — Sun, 26 Feb 2017 01:43:14 GMT

I don't think you can delete them, but I've been able to edit them successfully (this seemed to not be possible either a while ago, as any edits made wouldn't save), so I'd probably edit the void one to just a series of 0's or similar.

Re: ebay labels

phorum_junkie* — Sun, 26 Feb 2017 02:46:53 GMT

Thanks DG, I tried clicking on edit before but it would not let me change anything, it must have caught up with itself now as I could delete the wrong number.