topic Re: Had a win today - woohoo! in Selling

Had a win today - woohoo!

transport-posters — Thu, 02 Mar 2017 11:53:12 GMT

About 90 days ago a guy opened a chargeback against me for $470. He said the chargeback had been a mistake as he forgot what it was for and asked the bank to reverse it after I queried him.

Two weeks later the money was taken from me, plus an admin fee. I kept asking the guy for proof of his chageback reversal request, especially since he said the bank sent him a letter confirming it, but after a month of excuse after excuse he went quiet and started ignoring me. I thought all hope was lost.

PayPal kept telling me to wait 75 days from when I opened my dispute about closing it in the buyer's favour. I kept at them about it because I was told ages ago to act as soon as possible when it comes to this kind of thing.

Today was the big day! I queried them for an update first thing in the morning and soon after got everything back, including the fee!

I don't know what happened, or if the money came really back from the guy, but I am very thankful. It was the worst case I've had with online sales so far. It took some weight off my shoulders today.

Re: Had a win today - woohoo!

kopenhagen5 — Thu, 02 Mar 2017 12:01:01 GMT

Re: Had a win today - woohoo!

*tippy*toes* — Thu, 02 Mar 2017 12:01:39 GMT

Well done! Great to hear a win for the seller for a change.

Re: Had a win today - woohoo!

springyzone — Thu, 02 Mar 2017 12:27:40 GMT

Well done!!

But it is this sort of scenario that makes me a lot more wary about selling anything bigger on ebay nowadays. $470 is a lot of money.

Re: Had a win today - woohoo!

clarry100 — Thu, 02 Mar 2017 20:28:39 GMT

Chargebacks can happen anywhere the retailer accepts a credit card as payment, not just on ebay by the way.

In fact if you get a chargeback anywhere else other than thru PayPal you are totally on your own to fight it. Good luck with that.

There are other reasons why I would be wary of selling high value items on ebay. Namely the fact that ebay are so heavily biassed towards the buyer you stand a very real chance of total loss of the item.

Re: Had a win today - woohoo!

kopenhagen5 — Thu, 02 Mar 2017 20:47:10 GMT

Also through PayPal if it was funded with a credit card.

Re: Had a win today - woohoo!

transport-posters — Thu, 02 Mar 2017 23:14:02 GMT

Yesterday was good.

Today I have been accused of hacking into another buyer's PayPal account and stealing money from them because I was the last person they bought from and money is mysteriously being taken.

It never ends...

Re: Had a win today - woohoo!

kopenhagen5 — Thu, 02 Mar 2017 23:20:53 GMT

Is this the same trans as above ?

If not inform them it is likely because they have clicked on links in an email in the past.

And don't let this spoil your celebrating.

Re: Had a win today - woohoo!

k1ooo-slr-sales — Fri, 03 Mar 2017 00:17:45 GMT

it takes all types

Re: Had a win today - woohoo!

transport-posters — Fri, 03 Mar 2017 04:32:52 GMT

Different buyer. Good idea about the email, I think something like this may be what has happened. I've managed to convince them I have nothing to do with it and not to point fingers so quickly.